Network Support Technician Resume Samples

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Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Sample resumes for this position highlight responsibilities like assisting callers with their devices to get on Wi-Fi, working with staff to diagnose network-related issues, providing users with log-in information to access accounts, and training new associates on workflow and processes. Education requirements for this career vary and often depend on the skill set an applicant lists on her or her resume insofar as different kinds of computers, programs and hardware, rather than a specific postgraduate degree.

For more information on what it takes to be a Network Support Technician, check out our complete Network Support Technician Job Description.

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1

Network Support Technician

Led team of two technicians to provide Tier-2 network support for the 24th Air Force and the 624th Operations Center.

  • Maintained network equipment including Cisco switches, Cisco Nexus 7000 series and Cisco MDS.
  • Led Re-IP project of 2000+ nodes on classified network with minimal service interruption to users.
  • Managed network infrastructure in the unit's virtual environment.
  • Completed submitted trouble tickets for network issues.
  • Ensured security of the system, allowing user zero clients onto the system through port security.
Candidate Info
8
years in
workforce
2
years
at this job
Technology Summary
2

Network Support Technician

Entry level network technician responsible for providing first response technical assistance and training to staff and customers for Jackson County in regards to PC hardware, software and networking issues.

  • Demonstrated a natural affinity for troubleshooting and resolving client issues quickly, and delivering outstanding customer service while doing so.
  • Deployed PCs, Printers, Operating Systems, and Applications to end users installed and configured to the exacting specifications required for security and compliance.
  • Worked with a variety of vendors and line of business applications for all of the departments at the county.
  • Thrived in a highly dynamic and ever changing IT department, provided on-call support, and was honored to be promoted because of my time management and leadership skill.
Candidate Info
6
years in
workforce
6
years
at this job
AAS
Network Administration
Education
3

IT Network Support Technician

Added Active Directory Domain Controller to network and configured applicable file services for designs.

  • Created user accounts, and security groups, assigned permissions, deployed client workstations to network.
  • Provided support for medium sized Windows Server 2003 and 2008 networks.
  • Supported the Windows XP and Windows 7 clients for this network.
  • Diagnosed clients Laptop/PC troubles and resolved network access.
  • Diagnosed clients computer issues remotely on the network using Windows Remote Desktop application and created hardware profiles for laptop clients.
Candidate Info
10
years in
workforce
8
months
at this job
Computer Information Systems
4

Pc/network Support Technician

Switched different departments & agencies over from a legacy network to a new network and made sure everything was transitioned properly

  • Solved issues with Microsoft Office programs and network and local printing issues
  • Provided timely and accurate hardware and software support for ~ 500 users
  • Utilized Active Directory to develop and modify user account profiles and join PCs to domains
  • Identified process improvements and authored technical documentation for streamlined helpdesk processes and procedures
  • Switched different departments & agencies over from a legacy network to a new network and made sure everything was transitioned properly
  • Recorded information regarding PCs, monitors and printers to maintain proper inventory records
Candidate Info
7
years in
workforce
7
months
at this job
AS
Information Technology / Networking
5

Network Support Technician

Responsible for company network server support, including Exchange.

  • Identified and resolved any computer hardware or software issues.
  • Created and implemented training projects and knowledge-base
  • Managed and maintained Active Directory objects and accounts.
  • Supervised Windows 7 / Office 2010 deploy project.
Candidate Info
3
years in
workforce
1
year
at this job
6

Network Support Technician

Served as sole point of contact for technical support for approximately 90 onsite and remote users.

  • Provided overall daily router and server administration including monitoring, analysis, troubleshooting and performance tuning.
  • Conferred with vendors to develop, test, evaluate, and install enhancements.
  • Designed and conducted end-user training.
  • Established network policies and procedures.
Candidate Info
5
years in
workforce
7
months
at this job
C
Microsoft Corporation
7

Desktop / Network Support Technician

Successfully maintained connectivity between host systems, including native operating system protocols, TCP/IP, IPX/SPX, NETBIOS, and peripheral sharing devices using NFS.

  • Performed Windows NT and 2000 server builds for hardware and OS installation.
  • Troubleshot and resolved desktop, network, and systems issues.
  • Wrote and revised programming codes, macros, and script/batch files.
  • Installed operating systems and applications and conducted technical training demonstrations.
Candidate Info
4
years in
workforce
2
years
at this job
Computer Networking And Communications
8

Network Support Technician

Provided hardware and software support, troubleshoot and repaired network computers

  • Monitored data communications and security
  • Maintained system servers, dial-in connections, network security, and web services
  • Performed network administration and technical support to 700 computers
Candidate Info
11
years in
workforce
5
years
at this job
BS
Computer Engineering
9

Computer and Network Support Technician

Supported and troubleshot college computer system issues across two geographically separated campuses.

  • Installed and maintained physical components of college's computer systems.
  • Enforced college campus' computer use policy, in a professional and IT department standard.
  • Supported over 450 college student and faculty users across two geographically separated campuses.
Candidate Info
5
months in
workforce
5
months
at this job
C
Computer Information Technology
AS
Applied Science
Information Systems Operator
10

Network Support Technician

Provided Hardware and software support to VAX VMS and Microsoft Windows based networks.

  • Supported replacement of VAX VMS hardware network to Microsoft Windows based network for BBS and CBS simulation systems
  • Responsible for providing computer hardware support for 105 Dell workstations used in simulations and training.
  • Coordinated with Dell service for service repairs on equipment
  • Tracked inventory, planned preventive maintenance, and reported work orders over Maximo
  • Worked independently with no direct supervision
  • Responsible for daily maintenance and care of workstations
Candidate Info
5
years in
workforce
5
years
at this job
C
Certificate
BS
Information Technology

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