Medical Scheduler Resume Samples

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Medical Schedulers' main responsibility is making patient appointments, but they may perform other tasks as well: gathering patient information, handling insurance documentation, managing front desk operations, collecting payments and maintaining inventory. Employers select resumes highlighting attention to details, accuracy, computer skills, communication abilities, and customer service orientation. Being familiar with medical terms is a crucial aspect. Formal education is not compulsory for the role, although medical assistance training is common experience in many resume samples for Medical Scheduler.

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1

Medical Scheduler

Used multiple programs such as Medical Manager, MERGE, AbbaDox and PARCS to manage client information, schedules and medical records

  • Communicated effectively with clients and medical professionals
  • Scheduled clients serving four medical offices, taking into consideration client location, facility capabilities, insurance requirements, and type of exam
  • Followed up with doctors' offices to ensure proper exams are scheduled for clients
  • Consistently recognized as top scheduler to achieve company benchmarks
  • Performed administrative tasks as needed
Candidate Info
5
years in
workforce
2
years
at this job
BA
Political Science
MA
Master of Arts
2

Medical Scheduler II

Was responsible for supporting both the surgical and radiology departments ensuring quality service through timely and courteous assistance

  • Provided service support to patients who request our care and from physician referrals
  • Supported phone center with high volume calls averaging 13000+calls per month, scheduling appointments and performing verification according to provider rules and guidelines, documenting service requests
  • Conferred with patients to obtain and confirm pertinent billing and demographic information and accurately enter patient and insurance information into system and complete the patient registration process in an accurate manner
  • Scheduled all Biopsies, Mammograms, MRI, CT Scans, and Ultrasound/Screening and Nuclear-Medicine procedures
  • Performs other duties as assigned or directed to ensure smooth operation of the organization.
Candidate Info
10
years in
workforce
4
years
at this job
Early Childhood Education Ec-grade 6
Office Administration
3

Medical Scheduler

Scheduled appointments using EMR for three ophthalmology clinics within the practice

  • Answered a high volume of phone calls, triaged emergencies and directed other calls to appropriate departments
  • Managed high-volume work load, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies
  • Expertise in navigating insurance company websites to obtain preauthorizations and referrals to confirm coverage and resolve issues
  • Coordinated scheduling among multiple parties, including patients, physicians, and facilities to accommodate preferences and urgency
  • Maintained supply of all printed materials by proofreading and ordering all business-related documents
Candidate Info
7
years in
workforce
5
years
at this job
BA
Psychology
Anatomy And Physiology
4

Medical Scheduler

Worked as medical scheduler for various doctors to include all aspects of administrative duties.
Key Contributions:

  • Maintained database of medical records to include creating, modifying and processing files as necessary.
  • Maintained and organized a professional environment for clients and physicians.
  • Routinely addressed client questions and concerns regarding medical procedures and policies.
  • Assisted and covered for the call center during business hours to include answering phones, greeting patients when they arrive and leave, and working with patients regarding their physician's appointment.
Candidate Info
3
years in
workforce
5
months
at this job
BS
Kinesiology Health Promotions
5

Medical Scheduler

Coordinated with state medical centers and department transportation to schedule all inmate medical appointments

  • Coordinated treatment teams with physicians and nursing staff regarding patient care
  • Assisted attending physicians and charge shift nurse with Doctor and nurses sick call
  • Performed clerical tasks, such as ordering supplies, maintaining statistics, and preparing reports
  • Maintained office filing system and searched files for retrieval of material
Candidate Info
2
years in
workforce
1
year
at this job
BA
Social Science, Sociology And Clinical Counseling
MS
Education, Clinical Counseling
6

Medical Scheduler

Schedule medical life insurance/Disability exams for examiners, agents, and applicants.

  • Politely assisted customers via telephone.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Candidate Info
7
years in
workforce
4
years
at this job
BS
Motor Behavior & Bio Mechanics
7

Medical Scheduler

Provided medical administration for five physician, three nurse medical office where high activity multi-tasking was the norm.

  • Managed office communication including telephone receptionist, messages, directing calls, paging and follow-up (multi-phone line system and switchboard panel).
  • Successfully coordinated patient relations including greeting patients/family and caregivers, scheduled appointments, maintained confirmation schedules, provided test results and coordinated insurers.
  • Updated and maintained medical records.
Candidate Info
26
years in
workforce
5
years
at this job
8

Medical Scheduler

Scheduled Independent Medical Evaluations (IME) for an extensive group of national clients made up of insurance companies and attorneys

  • Assisted clients with requests for scheduling through the knowledge of a panel of 20,000 providers
  • Maintained communication notes for hundreds of cases per day
  • Developed relationships with new and existing clients to build business with additional scheduling requests
Candidate Info
9
years in
workforce
2
years
at this job
BS
Biology
MS
Organizational Leadership
9

Medical Scheduler

Disseminated information about the company to the general public

  • Greeted clients and guests upon arrival
  • Managed and maintained vendor invoice files, records and updated documents
  • Assisted Administrators, and Clients in various clerical duties as well as provided general administrative support including filing, faxing, and photocopying
  • Assisting Nurse Practitioner with scheduling wellness assessments
  • Responded promptly to all telephone inquiries in a professional manner
Candidate Info
8
years in
workforce
9
months
at this job
HS
High School Diploma
Medical
10

Medical Scheduler

Performed appointment scheduling and cancellations.

  • Verified patient demographic and insurance information, re.
  • Communicated with physicians, patients, nursing units and ancillary departments regarding scheduling procedures, preps and coordination test (i.e. assembled patient charts and collected patient records).
  • Assisted with the maintenance of clinic supplies to include ordering and storing.
  • Maintained privacy in accordance with HIPAA when dealing with personal health information.
  • Demonstrated professionalism when dealing with medical staff, patients and vendors.
Candidate Info
35
years in
workforce
2
years
at this job
BS
Community Health
MA
Master of Arts

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