Loss Mitigation Specialist Resume Samples

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Loss Mitigation Specialists provide support to mortgage holders who risk foreclosure. Typical duties listed on a Loss Mitigation Specialist example resume are managing loss mitigation documents, performing financial analysis, evaluating foreclosed loans, performing financial analysis, assessing borrower financial situation, and adhering to guidelines to prevent foreclosure. Based on our collection of resume samples in the field, essential skills are loss mitigation expertise, knowledge of financial products, analytical thinking, organization and planning, networking, and attention to details. A college degree in finance or a similar field is common among successful candidates for the job.

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1

Bankruptcy Loss Mitigation Specialist

Managed the Loss Mitigation process for Fannie Mae, Freddie Mac, USDA, VA, FHA, and private loans in active bankruptcy within Home Lending.

  • Audited the Default Mitigation Management Portal and Bankruptcy mailbox ensuring protection from legal sanctions.
  • Reviewed and analyzed servicing notes, ensuring compliance with court orders and service level agreements. Contacted legal department when not in compliance for resolution.
  • Monitored the Pacer system for access to bankruptcy public records and up to date docket information, verifying customer bankruptcy status and courts' final orders.
  • Processed and submitted completed files to underwriting for review, ensuring investor criteria and court determined timelines were met.
  • Communicated all loss mitigation decisions electronically via the Default Mitigation Management Portal and responded to questions and concerns.
  • Authenticated disputes received from attorneys and determined action required. Submitted to escalation department for resolution.
Candidate Info
17
years in
workforce
3
years
at this job
C
Real Estate
BA
English Humanities
2

Loss Mitigation Specialist 3 - Early Delinquency

  • Managed a portfolio consisting of 100 to 150 loans that were 90+ days delinquent.
  • Contacted borrowers regularly while adhering to company communication standards, as well as federal and state laws, and documented details of each conversation in the account log.
  • Educated borrowers as to various facts, laws, and ideas surrounding loss mitigation process moderately concentrating on their rights as a borrower and our rights as a lender.
  • Collected required documents and calculated income, monthly housing expenses, and debt-to-income ratio to determine if borrowers pre-qualify for a modification.
  • Set loans up on forbearance/repayment plans. Evaluated borrower's hardship, assets, income, and expenses to configure terms and the down payment amount of proposed plans.
  • Trained new associates and assisted team members by answering questions, offering guidance, and discussing accounts with irate customers.
Candidate Info
2
years in
workforce
8
months
at this job
Finance
3

Loss Mitigation Specialist

Analyzed financial packages received from borrowers and worked with management to determine qualified programs within investor guidelines

  • Interacted with borrowers to determine options and/or contributions to Loss Mitigation strategies
  • Monitored the receipt of appraisals and title updates to determine workout feasibility based on guidelines
  • Produced submission packages for investors, insurers, and management
  • Documented analysis results of a workout approval/denial and forwarded to appropriate party for final resolution
  • Evaluated all potential Loss Mitigation plans for VA and Fannie/Freddie Mae insured loans
  • Received "Standing Ovation" Award for excellence in customer service for 2011-2014
Candidate Info
49
years in
workforce
5
years
at this job
HS
High School Diploma
Nursing And Administrative
Real Estate Sales
4

Loss Mitigation Specialist

  • Reduced the delinquency level of the portfolio and prevented loans from becoming delinquent by utilizing the most appropriate alternative to foreclosure
  • Performed outbound calls to clients for the purpose of making payment arrangements on past due accounts. Identify potential problems and communicate to management in a timely manner
  • Completed training as required to keep skills current and comply with policies/procedures.
  • Provided clients with appropriate product information to result in multiple account relationships
Candidate Info
8
years in
workforce
1
month
at this job
Computer Operations
Gourmet Cooking And Catering
Photography
5

Loss Mitigation Specialist

  • Maintained activities on all accounts and collected daily data on all delinquent accounts.
  • Serviced and managed inbound and outbound collection calls.
  • Administered collection payments and received outstanding fees.
  • Evaluated borrower’s financial condition to prepare strategies in case of nonpayment of debt.
  • Monitored loss mitigation process and made borrower follow up calls.
  • Prepared and followed target goals and maintained a proper queue
  • Analyzed and identified problem areas and ensured appropriate resolution.
Candidate Info
6
years in
workforce
3
years
at this job
Finance/business Management
6

Loss Mitigation Specialist

  • Managed accounts in bankruptcy and foreclosure.
  • Prepared foreclosure and bankruptcy recovery analysis on all new inventory and assured appraisal analysis were prepared prior to charge off review.
  • Organized and analyzed files to assure proper action plan per loan.
  • Handled inbound calls from customers, and determined customer needs.
  • Counsel delinquent customers through telephone contact.
  • Ensured individual and department goals are met by providing resolution and comprehensive written responses to the customer complaints and inquires.
  • Contacted and worked closely with other internal departments for supporting information documentation, account history, account corrections and reimbursements.
Candidate Info
9
years in
workforce
1
year
at this job
HS
High School Diploma
Criminal Justice
Medical Administrative Assistant
7

Loss Mitigation Specialist

Adhered to investor guidelines utilizing internal audit methods to coincide with government lending directives from FHA, FHLMC, FNMA and VA.

  • Delegated loss mitigation workout approval between consumers and lenders via mandated guidelines, specializing in all federal lending policies.
  • Verified closing docs with underwriters, title companies, and reviewing loan application for inaccuracies and completeness.
  • Conformed to company and federal directives under state and national lending requirements. Obtained and conducted formal training under consumer counseling and financial education.
Candidate Info
11
years in
workforce
2
years
at this job
BS
Business Administration And Finance
8

Loss Mitigation Specialist/loan Counselor

  • Worked on a specialized team for one investor, handling short sales, DILs, repays, mods, and charge offs on accounts that were from zero days due through foreclosure.
  • Placed files on hold via NewTrak and utilized other systems such as Fiserv/MtgServ, FIS, and Heat.
  • Assisted and counseled customers, work on liens, reviewed credit reports, and trained new hires.
Candidate Info
7
years in
workforce
2
years
at this job
9

Loss Mitigation Specialist/stager

  • Updated borrower financial information to determine if candidate qualified for a workout as a viable loss mitigation solution.
  • Requested and followed up on foreclosure holds as necessary.
  • Handled a basic to complex level of workout cases such as modifications, short sales and deeds in lieu of foreclosure.
  • Completed documentation of workout efforts
  • Contractual Employee and the assignment ended August 31, 2011
Candidate Info
10
years in
workforce
10
months
at this job
BS
Finance
10

Loss Mitigation Specialist II

  • Contact customers by telephone and assist them on various programs such as reinstatement, payment plan, short sale or modifications which assisted them in avoiding potential foreclosure
  • Review loans and evaluate whether or not they were processed in accordance with HAMP, other proprietary modification or other applicable program guidelines and requirements
  • Coordinated with agents and borrowers and provided regular status reports for loss mitigation files
  • Consistently met lead referral rate monthly scorecard goals as provided regularly by management. Results are from resolution reports that focused on cash leads and loss mitigation referrals
Candidate Info
15
years in
workforce
5
years
at this job
Education

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