Lead Teller Resume Samples - Page 4

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Lead Tellers' duties vary, depending on the bank for which they work, but one constant is that they supervise the other tellers who work at the bank. Sample resumes of Lead Tellers showcase skills like supervising multiple tellers including scheduling, training, assignment of work, ensuring corrected balancing and performance; and approving loans within specified limits and referring loan applications outside those limits to management for approval. Lead Tellers' resumes must show a high school diploma at a minimum, along with the ability to perform basic math functions.

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31

Vault and Lead Teller

Responsible of opening and closing the bank.

  • Handle large amounts of currency.
  • Worked with several computer programs.
  • Provided great customer service to clients.
  • Managed six to seven tellers.
  • Responsible for ordering and selling cash to Federal Reserve.
  • Responsible for working with bankers to give them possible banking leads.
Candidate Info
3
years in
workforce
1
year
at this job
AA
Business
BS
Business
MA
Master of Arts
32

Lead Teller Designee

Direct day-to-day teller and retail operations in sales and service

  • Teller scheduling; assigned responsibilities as needed
  • Refer to platform using IRIS/GAIN models
  • Performed opening and closing procedures
  • Facilitate teamwork; worked productively with staff to develop team capabilities
  • Oversee daily operations for audits/reconciliations
  • Mentored and train new staff
Candidate Info
11
years in
workforce
8
years
at this job
33

Bilingual Lead Teller

Promoted to Lead Teller as of January 1, 2015

  • Lead team members to provide improved customer service
  • Couch other tellers in how to resolve financial issues by providing effective solutions
  • Build rapport with customers by engaging them in conversation
  • Assist customers to begin their banking experience
  • Multitask several responsibilities while providing excellent customer experience
  • Meet or exceed daily sales goals for multiple product lines
Candidate Info
3
years in
workforce
1
year
at this job
BS
Accounting
34

Lead Teller

Record all Transactions promptly, accurately, and incompliance with bank procedures.

  • Explain, promote, and advise on bank products and services.
  • Receive, and verify loan, mortgage, and credit payments.
  • Balance currency in cash draw at the end of the shift.
Candidate Info
7
years in
workforce
4
years
at this job
Psychology
35

Lead Teller Supervisor

Successfully train team members of 5 tellers to excel in quality sales and up sell.

  • Coach and motivate tellers to achieve superior levels of quality service.
  • Supervise the daily cash procedures and ensure compliance with regulatory policies.
  • Manage the teller's time and organize placement around service.
Candidate Info
14
years in
workforce
5
years
at this job
HS
High School Diploma
C
Business Training
36

Assistant Financial Center Manager/lead Teller

  • Provide excellent customer service in person and over the phone by addressing all customer needs such as deposits, payments, loan referrals, and other monetary transactions.
  • Perform research and adjustment of transaction errors, reconciling bank accounts, and performing GL adjustments.
  • Recruit, interview and supervise in the training of new employees.
  • Manage a cash drawer, perform daily balancing duties, and assist in bank reconciliation.
  • Manage daily operations including: scheduling, coaching staff on customer service, bank regulations, and referral opportunities, preparing operational reports, and assessing branch needs through profit and loss.
  • Originating and reviewing various bank products such as home equity loans, auto loans, credit cards and consumer and business bank accounts.
Candidate Info
11
years in
workforce
10
years
at this job
AAS
Associate of Applied Science
37

Lead Teller Operations Specialist

Works with 40-50 customers on a daily basis, meeting the banking needs by either answering or referring their financial questions to the appropriate bank personnel

  • Accepts and processes approximately 50-75 customer deposits and loan payments daily
  • Maintains and balances a cash drawer of $50,000 at the end of the business day
  • Secures the financial institution nightly by following appropriate bank opening/closing procedures
  • Assists Branch Manager in coordinating, directing, and assigning work
  • Monitors, orders, dispenses, and balances cash
  • Trains new bank tellers to ensure that they follow policy and procedures, and to protect customer's identities and money
  • Carries out supervisory duties in accordance with organizations policies and applicable laws
  • Makes judgment for staff (within limits of authority) pertaining to cashing/accepting checks/drafts.
Candidate Info
7
years in
workforce
3
years
at this job
AAS
Business Administration
38

Lead Teller

Provide courteous and professional teller service to clients.

  • Responsible for the accurate and timely verification of customer deposits.
  • Responsible for counting currency, coin, entering transactions into the computer, and balancing funds processed each day.
  • Identify referral opportunities and makes appropriate referrals.
  • Prepare daily paperwork according to branch procedures.
  • Showing Leadership towards other tellers
  • Cash and ordering shipment
  • Assisting in overrides & verifying transactions
Candidate Info
7
years in
workforce
4
years
at this job
AS
Graphic Design
39

Lead Teller

Collect and mange secure confidential wire transfers for clients

  • Process request for money orders through computerized system
  • Troubleshoot equipment failures and printing for the front office tellers
  • Manage scratch-off tickets levels and reconciled orders
  • Daily cash reconciliations with invoices
  • Extensive general clerical duties, copy, fax and filing
Candidate Info
8
years in
workforce
11
months
at this job
C
Medical
Nursing
40

Lead Teller/ Vault Teller

Enhance customer experience and overall satisfaction by aligning products and services with client's needs

  • Hire and train new tellers on policies and procedures
  • Manage and balance vault and order foreign and domestic currencies
  • Ensure cash flow meets daily branch operational demand
  • Process accounts payable for regional business banking center
Candidate Info
14
years in
workforce
9
months
at this job
BA
Liberal Arts
International Cultural Studies
Latin American Student Association

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