Lead Teller Resume Samples - Page 3

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Lead Tellers' duties vary, depending on the bank for which they work, but one constant is that they supervise the other tellers who work at the bank. Sample resumes of Lead Tellers showcase skills like supervising multiple tellers including scheduling, training, assignment of work, ensuring corrected balancing and performance; and approving loans within specified limits and referring loan applications outside those limits to management for approval. Lead Tellers' resumes must show a high school diploma at a minimum, along with the ability to perform basic math functions.

Find out what is the best resume for you in our Ultimate Resume Format Guide.

21

Lead Teller

Process transactions accurately and efficiently in accordance with policy and procedures to prevent bank losses.

  • Directly manage tellers and oversee all teller line activities within the financial center.
  • Coach teller team to help grow customer relationships by identifying opportunities and referring to the appropriate salesperson.
  • Oversee daily staffing including breaks and lunches to minimize wait times and enhance service levels.
  • Actively participate within the financial center team meetings to ensure financial center's goal are achieved.
  • Train tellers and conduct yearly reviews supported by service leaders.
Candidate Info
9
years in
workforce
3
years
at this job
AA
Business Management
22

Lead Teller

Responsible for overseeing teller transactions and ensuring proper procedures are followed

  • Authorize any transactions that exceed teller limits by carefully reviewing the transaction
  • Process over 1,000 cash and non-cash transactions on a weekly basis through the SVT software
  • Accountable for the daily maintenance and balancing of cash in excess of $500,000
  • Reach and exceed sales goals of 50 new checking accounts per quarter
  • Analyze daily reports and assist in strategic implementation
  • Maintain gracious relationships with clients on behalf of the bank
  • In charge of training new employees and making sure they abide by Wells Fargo Policy
  • Accountable for the creation of a weekly schedule which consists of 5 tellers to ensure there is proper staffing and no conflicts
Candidate Info
8
years in
workforce
3
years
at this job
Psychology
23

Lead Teller

Work with 5 teller/customer service professionals, responsible for more than 300 retail and restaurant cash accounts.

  • Support customer service reps in various customer relationship monitory matters.
  • Quickly and effectively solve customer challenges.
  • Maintain balanced vault daily, making sure deposits are deposited on a timely manner to ensure customer receives credit and interest per their bank contracts.
Candidate Info
8
years in
workforce
7
years
at this job
24

Lead Teller

Promoted from teller to lead teller in January 2013.

  • Processes transactions, both personal and commercial.
  • Promotes bank products by uncovering customer needs through interactions.
  • Maintains company policies as well as federal regulations.
  • Provides excellent service to customers by greeting genuinely and processing transactions quickly and effectively.
  • Refers customers to appropriate partners and departments by addressing customer concerns.
  • Maintains consistent professionalism during peak hours and during problematic situations.
  • Current pay rate $13.86/hour, 40 hours weekly.
Candidate Info
7
years in
workforce
3
years
at this job
AS
Science
25

Lead Teller

Providing excellent customer service with new and existing customers

  • Exceeded all sales goals for two consecutive quarters
  • Coaching and Training tellers on sales and compliance
  • Taking responsibility of Service Manager when one is not present
  • Running daily reports and proper retention of documents
  • Identifying additional financial growth opportunities for Wells Fargo Members
Candidate Info
9
years in
workforce
8
months
at this job
HS
High School Diploma
26

Lead Teller

  • Record all transactions promptly, accurately and in compliance with bank procedures
  • Upheld high confidentiality standards
  • Handled customer service complaints by diagnosing issue and a presenting solution
  • Received personal service accolades for exceeding expectations
  • Maintained due diligence in positively verifying customers and their transactions
Candidate Info
13
years in
workforce
2
years
at this job
Business Marketing, Relevant Coursework
27

Bank Lead Teller

Perform Lead Teller duties and fill-in Service Manager at busiest [company name] in Henry Market

  • Dedicate extra effort into solving transaction errors from computer glitches creating accurate balancing
  • Manage and lead teller team to become knowledgeable of bank products and customer satisfaction
  • Enthusiastic, goal oriented and customer service champion; received 4th Quarter Champion in 2011
Candidate Info
14
years in
workforce
4
years
at this job
AS
Business Computer
28

Lead Teller

Maintained and balanced a cash drawer

  • Cross sold bank services and products for Wells Fargo partners
  • Provided excellent customer service
  • Safe deposits, merchant/vault, ATM processing, bonds and coupons, foreign currency and night
  • Coaching and training new Tellers, providing feedback for development
  • Preparing for audits, handling cash shipments and receiving cash orders
  • Constructing team member schedule 3 weeks in advance
Candidate Info
13
years in
workforce
2
years
at this job
HS
Compliance
29

Lead Teller

Responsible for departmental training and implementation of customer service initiatives

  • Responsible for implementation of departmental policies and procedures, as well as daily reconciliation
  • Responsible for supervision of five employees
  • Responsible for Referral Enhancement/Marketing with new customers
Candidate Info
13
years in
workforce
11
years
at this job
Bank
30

Lead Teller

Coaching and training the teller team to process transactions accurately and efficiently.

  • Ensuring banking center compliance is within federal regulations.
  • Handling responsibilities of approving transactions
  • Promoting banking retail products such as credit cards, CD's, IRAs, checking and saving plans according to customer needs
  • Processing financial transactions such as checks cashing, saving and checking deposits, withdrawals, credit cards and loans payments and performing various back office functions
Candidate Info
8
years in
workforce
3
years
at this job
AS
Science
BS
Accounting
MS
Accounting

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!