It Technician Resume Samples

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IT Technicians maintain computer systems, provide technical support to clients, and teach clients the basic skills needed to operate newly installed programs. Resumes for this position highlight such responsibilities as diagnosing and performing hardware repairs on desktop and laptop computers, and generating and verifying physical security algorithms for software, firmware, and hardware. Sample resumes in the field show that aspiring technicians can obtain certificate and degree programs in information technology, as well as acquire industry-recognized certifications.

For more information on what it takes to be a It Technician, check out our complete IT Technician Job Description.

Looking for cover letter ideas? See our sample IT Technician Cover Letter.

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1

IT Technician

Provided help desk support and technical training on hardware/software

  • Documented help desk tickets/resolutions and assisted in daily administrations of Novell Netware 411 Network
  • Installed, repaired and upgraded 300-400 user PC's and laptops
  • Fabricated patch cables and configured patch panels for network connectivity
  • Created Microsoft Exchange mailboxes and mail distribution lists
Candidate Info
4
years in
workforce
2
years
at this job
2

IT Technician/website Data Input

Co-managed website operations, including layout and design, as well as implementation of new
products and events and the most effective method of execution.

  • Ensure that events and products on the website were current and up to date.
  • Helped manage inventory of items on online store.
  • Created biographies and maintained relationships with performing talent and staff, as well as taking and editing pictures and using wine knowledge for appropriate pairings.
  • Conducted staff meetings to discuss website strategies to increase performance and accessibility of information.
Candidate Info
7
years in
workforce
4
years
at this job
3

IT Technician

Performed installation and maintenance of IT systems (computers, printers, and fax
machines) at a wholesale company with millions in sales annually.

  • Organized a digital database based off current paper catalog and distributed to the website. Updated database when new products were added.
  • Ensured security and performance, as well as troubleshooting issues.
  • Investigated network issues which led to the solution of long term network
  • Resolved user questions and issues in a fast past, high pressure environment.
Candidate Info
2
years in
workforce
10
months
at this job
BS
Production / Design
4

IT Technician

Provided sole daily support for client PCs, servers, and network.

  • Troubleshot any and all software/hardware/network issues that arose.
  • Expertly configured all office PCs to run at optimal levels.
  • Reviewed, analyzed, and renewed all IT equipment contracts (i.e. - multifunctional printers, ISP, security system, telephony).
  • Assisted IT Manager on resolving server issues and server upgrades.
  • Trained employees on one-on-one basis for new software upgrades when necessary.
  • Created, Managed, and set-up e-mail addresses for clients using third party email provider.
  • Implemented new technologies while reducing IT costs throughout company.
Candidate Info
5
years in
workforce
5
years
at this job
5

IT Technician

Changed computer components for floor computers and servers

  • Worked with AD (active directory) to create and disable account
  • Performed troubleshooting tasks and resolved web application issues
  • Improved reliability of supply chain software, systems, database and order processing
  • Support team for any questions or concerns
  • Influenced IT strategic vision and helped to drive key departmental objectives
  • Served as operating system expert, providing technical support for the entire organization
Candidate Info
10
months in
workforce
10
months
at this job
AS
Network Engineering
6

IT Technician

Performed hardware, software and network upgrades and repairs for all [company name] PC's and Servers.

  • Responsible for implementing and maintaining system security and configurations of 40 company servers while providing IT support, to include planning, software and hardware configuration to 1600 end-users.
  • Implemented overall worksite security for [company name] Network by utilizing Active Directory, a cloud managed network system, and intrusion detection systems.
  • Analyzed information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems.
Candidate Info
6
years in
workforce
9
months
at this job
AS
Information Technology
BS
Information Systems Technology
7

IT Technician

Received telephone, self-entered web-enabled inquiries from customers regarding system problems

  • Troubleshoot incidents by recording detailed information from the customer and relaying it to the correct department for further assistance
  • Provided troubleshooting and resolution for software and/or hardware issues from various medical software programs
  • Experience with troubleshooting Alteer Office and Lytec 2013 and Lytec MD
Candidate Info
3
years in
workforce
9
months
at this job
Graduate Studies
April
8

IT Technician

Maintained existing networks and detailed project plans to build new networks according to specifications and requirements

  • Managed broad range of installation, upgrade, rollouts and troubleshooting projects for windows based
  • Expanded background knowledge in windows, mac and email implementations and reconfigurations
  • Ability to quickly and appropriately troubleshoot and repair problems onsite and remotely
  • Developed and strengthened relationships with staff, customers and partners
  • Monitor and respond to software and hardware related issues
  • Installed, configured and supported Microsoft Office suite and email for end users
  • Designed, configured and installed Network Video Recording systems for local and remote use
  • Configured and installed IP Cameras for onsite monitoring of physical devices and company assets
Candidate Info
18
years in
workforce
9
months
at this job
AAS
Network Systems Administration
BS
Network And Communication Management
9

IT Technician

  • Daily responsibilities included managing multiple client request, troubleshooting numerous network problems, installing IT equipment and performing on-site testing of newly installed equipment
  • Proactively designed and implemented a central inventory tracking spreadsheet that maintained all catalogued items for clients usage
  • Frequently recommended cost effective IT solutions tailored to each client's requirements
  • Regularly resolved numerous critical in-house IT problems
Candidate Info
5
years in
workforce
8
months
at this job
10

IT Technician

  • Provided exceptional customer service while carrying out daily IT-related duties
  • Deployed and maintained security, and troubleshoot all hardware and software systems and services such as Microsoft OS application components
  • Displayed strong judgment in prioritizing workload based on needs of the business and end-users, and escalated issues as appropriate to more experienced IT staff members
  • Utilized my knowledge of standard network protocols such as TCP/IP, DHCP and also common network devices such as: routers, and switches to ensure that internet connectivity was sustained
Candidate Info
4
years in
workforce
3
years
at this job
BS
Information Technology

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