It Project Manager Resume Samples

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IT Project Managers develop and install computer systems for their clients. Typical duties listed on an IT Project Manager resume include consulting with clients, coordinating projects teams, monitoring team progress, making sure projects are implemented in due time, and solving technical issues. Based on our collection of resume samples, these professionals should demonstrate computer systems expertise, project management experience, communication, attention to details, teamwork, and leadership. Eligible candidates hold a Bachelor's Degree in computer science or information technology.

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1

IT Project Manager

Responsible for creating, updating and managing individual project budgets to ensure assigned projects attain an acceptable profit margin and returns on investment.

  • Managed 10 helpdesk technicians and 430 installation technicians to ensure successful installations of P.O.S., servers, routers and other networking equipment.
  • Developed and adjusted project schedule and timeline for 900+ scheduled installations. Adjusted project schedule to align with equipment shipments.
  • Organized cost control measures with required payroll and performance management using Project Management (PM) methodologies.
  • Proactively built and maintained strong customer relationships; maintain consistent communication and manage customer needs and expectations by meeting project timelines.
  • Formulated various operational features including reorganization of process flow and formulation of departmental best practices.
Candidate Info
11
years in
workforce
8
months
at this job
AS
Associate of Science
AAS
Associate of Applied Science
BA
Bachelor of Arts
2

IT Project Manager - End User Support (eus)

Steered EUS within Chicago headquarters and Phoenix, Arizona call center comprised of 5,800 users collectively.

  • Applied strong managerial skills toward directing, coordinating and supervising team of 15-20 technicians in handling approximately 250 tickets per day.
  • Redesigned call-to-resolution model to improve support from 165 tickets resolved daily to 250.
  • Encouraged, enforced, and supported cohesive interdepartmental cooperation between EUS and departments such as Windows Operations, Windows Engineering, and SAN Operations.
  • Led asset management including cataloging, reconciling and auditing all computer-related assets on campus.
  • Bolstered asset tagging efficiency from 63% in 2005 to 97% in 2008.
  • Liaised between EUS and external vendor technical support to facilitate warranty claims and repairs for Lenovo, IBM, HP, Xerox, and Apple.
Candidate Info
9
years in
workforce
3
years
at this job
BA
Double
MBA
Master of Business Administration
3

IT Project Manager

Worked in the project office team where I managed strategic and tactical projects using onshore and offshore team members organized in a matrix environment. Managed projects through all phases from discovery through deployment. Effectively managed complex and high impact projects, one with a $3 million budget and 30 team members.

  • Drove a robust qualification, reliability and design verification process. Collaborated with IT and business experts through all phases of a project to ensure delivered solutions brought business value.
  • Lead geographically and culturally diverse cross-functional teams for large projects across departmental and business units.
  • Actively Tracked internal and external project risks where each risk was graded for probability and impact. Implemented communication plan to escalated risks as appropriate.
  • Proficient in the project gating process where projects are estimated for cost, duration and business benefit. Established initial project budget and regularly tracked actual cost to projected cost.
  • Coordinated testing effort for project and tracked internal and external project risks. Worked closely with deployment team to successfully promote hundreds of integrated modules for deploy.
  • Attended PMP preparation class and studied PMBOK guide
  • Implemented many process improvements to streamline system development life cycle and mentored others on new procedures.
Candidate Info
19
years in
workforce
6
years
at this job
AS
Computer Science
BS
Management Information Science
4

IT Project Manager

Responsible for managing a 6 million dollar software development budget for enhancements in Network Ordering and Software Provisioning

  • Leveraged a modified Agile and its iterative development methodology to manage a portfolio of 4 projects consisting of 11 Dot Net applications
  • Accountable for software integration of multiple vendor network elements across projects
  • Managed project financials, and provided monthly project financial reports
  • Managed development deliverables for team of 25-30 developers where 90% of team is offshore or at other locations
  • Developed iterative development plan that mapped to 2 week development/test iterations, and leveraged MS Project to develop an end to end quarterly release plan
  • Accountable for collaborating with customer to develop UAT plans and manage testing effort.
Candidate Info
50
years in
workforce
2
years
at this job
BS
Computer Information Systems
Management
5

Sr. IT Project Manager

Managed a $2.9M program that replaced a legacy Billing, Commissions and Accounts Receivable system from project feasibility to implementation. Trimmed $2.7M off the original project estimate by utilizing SaaS (Software as a Solution) providers for the Billing and Commission Portals. Led an internal cross functional team as well as 6 remote vendor partners.

  • Assisted in establishing a new PMO process including the development of: Project Plan, Charter, Feasibility Study, RFP, Change Request, SDLC work flow processing, Project Schedule Templates and Project Light Methodology.
  • Delivered 2 high profile projects (Maximum Allowable Charge and Website Rewrite) simultaneously. Both projects were completed 2 weeks ahead of an aggressive year-end deadline and within budget.
  • Collaborated with senior executives, business customers and IT managers to understand business needs and manage cross-team impacts.
  • Maintained large scale project budgets including: solicitation of project estimates, financial oversight of upwards of 15 teams, vendor contracts, change requests and variance reporting.
  • Mentored team of Jr. Project Mangers within the newly formed PMO.
Candidate Info
13
years in
workforce
5
years
at this job
BS
Business Management
Information Management
Computer Programming
6

IT Project Manager

Coordinated various IT projects ranging from employee logistics, building decommissions, telecom system management.

  • Organized planned power down of Data centers, security system installations/upgrades
  • Assigned project tasks to employees to complete projects in a timely manner
  • Supervised external technicians on security system projects and data center upgrades
  • ITIL Certified (2012)
Candidate Info
8
years in
workforce
2
years
at this job
HS
High School Diploma
BA
Early Childhood Development
7

IT Project Manager

Lead the relocation of Uninterrupted Power Supply (UPS) and Reconfiguration of Training room

  • Developed Risk Analysis and Quality Management Plans, Milestones and Change Controls on projects
  • Wrote up Project Scope and WBS on system development or enhancement to ensure that partners and customers requirements are met to improve data flow, accuracy and efficiency
  • Lead projects on Systems configuration, hardware upgrade, patching and monthly software release
  • Manage the Configuration and programming of the PBX for two call centers, configured templates for correspondence robot, Administered CMS Access and Custom configuration for new phone lines
  • Ensured effective communication and relationship between customers, partners, stockholders and all business units are well maintained
  • Identified, tracked and monitored projects 24/7 and communicates project-related issues, scope changes, variances, constraints and contingencies that may arise during projects implementation
Candidate Info
8
years in
workforce
1
year
at this job
C
Project Management Series
BS
Information Systems And Computer Science
BS
Electrical Engineering
8

IT Project Manager

Led this two-year position/project with the local IT department in transitioning the local systems to corporate standard systems. Worked closely with corporate leadership teams to ensure a successful implementation of five systems simultaneously.

  • Implemented new standard systems for Laboratory, Billing, Electronic Order Entry, Pathology and Microbiology departments resulting significant efficiency improvement.
  • Developed and trained staff on new SOPs.
  • Guided all IT employees on implementation plan.
  • Provided presentations and written communication to Senior Directors.
  • Collaborated with Sales regarding outside customers on developing and implementing interface testing plan.
  • Acted as liaison between Corporate and Business Operations partners.
Candidate Info
11
years in
workforce
2
years
at this job
BS
Health Administration / Business Administration
9

IT Project Manager

  • Collaborated with executive management to develop project scope and requirements
  • Delivered web-based application and marketing solution for fulfillment of $500M company
  • Optimized business processes, in response to benchmark analysis, with delivery of collaborative and flexible web-based content management toolkit
  • Engaged stakeholders to provide project scope, requirements and status reporting
  • Led remote project staff across multiple regions; managed project plan and budget, third party
Candidate Info
11
years in
workforce
2
years
at this job
BS
Biochemistry
10

IT Project Manager

Served as the senior employee in region and managed staffing of 19+ in charge of operations

  • Supported new requirements analysis and transition engineering capabilities in crisis operations
  • Authored engineering proposals and budgetary estimates in support of new requirements for clients
  • Established standard operating procedures and preventive maintenance on newly acquired systems
  • Assisted in planning, activation and monitoring of WAN circuits and long-haul transmissions
  • Supported and developed processes and solutions to use existing capabilities
  • Developed business solutions to develop and managing enterprise infrastructure
  • Designed synthesis and system validation while considering the ongoing operations of systems
Candidate Info
14
years in
workforce
3
years
at this job
C
International Business
AAS
Information Technology
BS
Business Administration

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