It Program Manager Resume Samples - Page 3

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IT Program Managers manage a range of initiatives to achieve a particular organizational outcome. Their resumes indicate such skills as spearheading a team of 30, including direct reports and system/process experts, to deploy the IFS ERP across North America for 5,000+ users; developing the PMO strategy, standards, and execution across the North America IT organizations; and communicating critical project updates, issues, mitigation and strategic planning information to all levels of the organization. Sample resumes show that employers in this field prefer candidates to hold a bachelor's degree in management information systems or computer science.

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21

Sr. IT Program Manager

Managed multiple project teams that delivered the business requirements and technical specifications for the Specialty Data Program. Stakeholders included Claims, Reinsurance, Underwriting and Actuarial.

  • Determine the gaps in current Specialty Data Program to meet the needs of the business. Formulated a series of projects that led to the End State required by the business units.
  • Provide overall project communication to stakeholders and program management of stakeholder expectations.
  • Proactively identified risks, mitigated risks and solved project issues through negotiation and/or escalation processes.
  • Participated in infrastructure and architecture planning for future state roadmap.
Candidate Info
47
years in
workforce
3
months
at this job
BS
Computer Science
22

Senior IT Program Manager

Through engagement with key stakeholders across business lines and in multiple geographies identifies, plans, and delivers technology solutions for Global Retail and Security Fraud Risk. Directly hired and managed a geographically diverse group of 20+ Developers, Project Managers, Product Managers and Solution Architects.

  • IT Program Manager for the $7.9 million Global Retail Risk and Security Fraud Risk Data Program to ensure compliance with BCBS 239, IFRS9 and other regulatory guidelines.
  • Led initiative to classify, measure and reduce $90 million annual Collections IT investment resulting in $25 million dollars of reductions over three years and $4.4 million of future opportunities.
  • Developed, implemented and managed Global Retail Risk and Security Fraud Risk Software Delivery's Project Management Office that supports an annual $38 million project portfolio.
  • Interfaced with global stakeholders to develop and implement IT Product Strategy for Global Collections and Retail Risk Decisioning Systems supported by a $12 million annual development budget.
  • Facilitated annual planning and supported IT Demand Planning for 300+ IT staff worldwide.
  • Managed Document Management teams that established Global Content Management IT platforms consolidating more than 80 Card and Account statement products into a single solution.
  • Established, reviewed and delivered monthly Executive Program Status reporting used by Global Risk SWD management to monitor progress on key IT initiatives.
Candidate Info
25
years in
workforce
8
years
at this job
BS
Business Computer Management
BS
Business Accountancy
23

IT PROGRAM MANAGER, INFORMATION MANAGEMENT

US Product Master manager supporting master data integration to US Managed Markets contracting solution.

  • Restructured the team to reduce redundancies in roles. Enabled a broader scope of work while maintaining the original implementation date.
  • Managed annual program budget of $20MM. Created multi-year roadmaps to guide the scope, resourcing and investment needs of each initiative.
  • Defined best practices in demand management, schedule-cost-scope management, resource planning, risk management, and issue escalation.
  • Strategized the decommissioning of 20+ applications netting $3M in cost savings.
  • Mentored new program managers to ensure adherence to PM practices.
Candidate Info
18
years in
workforce
1
year
at this job
BS
Management Science & Information Systems
MA
Business Administration
Pmp
24

IT Program Manager

Managed requirements gathering, risk management and assessments, budgetary responsibilities, executive reporting, stakeholder communication, and project scheduling of 16 projects covering 8 branches in 6 different states totaling approximately 200 individuals.

  • Ran a Supply Chain Management Program which was on course to provide a competitive advantage and a drastic savings of more than $20 million.
  • Key team player in implementing the Project Management Office using MS Project Server and MS Project.
  • Created a one stop customer assistance program which offered clients discount services and provided the company’s sales force with a means to increase revenue.
  • Led project to create a Customer Operation Margin tool which aids in increasing the profit margin.
  • Developed software tool to streamline and approve capital expenditures which positively impacted productivity by 25%.
Candidate Info
14
years in
workforce
1
year
at this job
BS
Mathematics
MA
Project Management Certification
25

IT Program Manager

Project Description: Dealmaker &Desktop is a Back office application which is used to create, validate and test new and customized trades, gives an opportunity to the trader to create a visual representation of financial investments and portfolios for customer. It's a three tier application which has various modules to analyze and provide forecasts on customer stocks, options and bonds related information.

  • Developed project management plan for multiple projects, made schedule baseline management plan.
  • Coordinated with Business Analyst and Development team for use case development, configuration documents, seed data changes, data dictionary, for multiple projects.
  • Gathered feedback from client on program results, analyzed feedback and incorporated same into future programs. Identified and determined global implications of program parameters and redefines, redesigns or revises as appropriate
  • Followed Rational unified process (RUP) methodology, integrating rational clear case for version control and rational quest for quality control. Coordinated with team for object oriented project development.
  • Supported HR and Payroll functions for information technology related topics and worked to recognize and address opportunities for increased efficiency through automation and information management.
  • Handled offshore and onshore teams for multiple projects, selected planned communication, delegation of work, resolved issues, statement of work and budgeting.
  • Performed JAD/JAR sessions, Gap Analysis, Status review meetings, update of Issue logs.
Candidate Info
11
years in
workforce
8
months
at this job
26

IT Program Manager

Performed overall management of programs portfolio. Managed scope, charter and individual program definition. Individual programs included: business development, product management, and new partnerships and onboarding.

  • Devised campaign to market the company's Avaya Partner certification to new Partners.
  • Created onboarding process including Master Service Agreement.
  • Streamlined project / program management processes, procedures and guidelines.
  • Introduced automated tools to simplify estimate and invoicing activities.
Candidate Info
18
years in
workforce
1
year
at this job
BA
Economics
MBA
Master of Business Administration
27

Principal IT Program Manager

Network integration of Nokia and Microsoft. Extremely complex program involving Sales Offices, Production Factories, R&D, Test labs, 3 data centers, IP overlap, over 800 applications, supply chain, Oracle->SAP. Three wave WAN migration.

  • Managed $46M budget with Architects, Engineers, Project Manager and Vendors over 3 continents.
  • Designed and executed program scope, resources, timeline and budget.
  • Risk/Issue mitigation, documentation, quality control and communications
Candidate Info
21
years in
workforce
1
year
at this job
28

Sr. IT Program Manager

Sr. IT Program Management position responsible for IT Support operations and driving new initiatives within IT operations. This position also entailed process design and improvements for Major Incident and Crisis Management.

  • Developed an internal/external proactive support program that resulted in reduced major incidents by over 50%.
  • Managed a 24/7 escalation team for driving resolution for high impact incidents. This effort reduces the overall time for resolution and review root cause for escalations.
  • Drove high severity/high impact outages of major incidents and crisis to resolution with various support groups within the MS organization.
  • Developed high-level internal communication guidelines to be used across the IT organization. Provide regular status communications, change in impact, and progress in achieving resolution.
  • Developed a review process with Problem Management teams for Major Incidents and other high severity issues to alleviate re occurrences.
  • Ensure policies and guidelines are followed and perform audits on all Major and Crisis Incidents.
Candidate Info
9
years in
workforce
1
year
at this job
29

VP, Senior IT Program Manager

Program Manager for multiple commercial enterprise Internet applications releases and new development that manage over $20 billion weekly customer transactions.

  • Solutions Project manager on full SDLC, concept to delivery, on new applications or new functionality for mature Internet application products.
  • $20 Million programs and budgeting for 130 globally positioned Mangers, Engineers, PMs, and QA.
  • Successfully implemented multiple multi-million dollar technology refreshes without impact to operations and customer processing. Senior Project Manager from concept through delivery.
  • Customer and Business IT interface for new functionality and product improvement strategies; including capacity planning, performance management, and maintenance scheduling.
  • Managed and mentored direct and indirect Project Manager and Engineering resources.
Candidate Info
26
years in
workforce
4
years
at this job
BS
Biology And Pre Medicine
MA
Master of Arts
30

IT Program Manager

Managed day-to-day activities of Operations Team in addition to Enterprise-wide IT Projects.

  • Implemented Change Control Processes for all Production Systems.
  • Researched and published the IT Operations Support Matrix, Server Unit Cost Statement, Data Storage Assessment, Disaster
  • Employed standards & procedures to encompass support and operations of software being deployed into Production based upon the SDLC practices.
Candidate Info
19
years in
workforce
1
year
at this job

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