It Program Manager Resume Samples

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IT Program Managers manage a range of initiatives to achieve a particular organizational outcome. Their resumes indicate such skills as spearheading a team of 30, including direct reports and system/process experts, to deploy the IFS ERP across North America for 5,000+ users; developing the PMO strategy, standards, and execution across the North America IT organizations; and communicating critical project updates, issues, mitigation and strategic planning information to all levels of the organization. Sample resumes show that employers in this field prefer candidates to hold a bachelor's degree in management information systems or computer science.

1

IT Program Manager

Monitored project performance for on-time, under-budget, and within the highest quality of delivering the product and its value to business, ensuring the completion of the design and development of business-critical applications

  • Administered and identified the products throughout the planning, manufacturing, development, branding, installation and implementation, operations and maintenance, and reporting
  • Accurately created business requirements, technical, and quality assurance specifications while establishing process controls for projects
  • Carried out risk analysis and change management; reduced project risks by formulating contingency plans
  • Contributed to the analysis and reduction of cost by applying a departmental third-party supplier strategy
  • Enhanced customer satisfaction and advanced product efficiency by evaluating and formulating solutions
  • Performed project and program management to more than $10M projects with 5 to 35 team members and vendors; while ensuring compliance with ISO 9000 quality documentation and process standards
Candidate Info
10
years in
workforce
1
year
at this job
HS
Computer Studies
BS
Computing Science
2

IT Program Manager

Drove six multi-year programs, and steered 15 projects through their SDLCs. Partnered with customers to set the vision, strategy, CSIs, and roadmap. Coached and directed 30-person, cross functional, and matrix teams. Planned, influenced, and controlled $5M annual budgets.

  • Delivered $25M in productivity savings, proactive controls, infrastructure sustainability, and accelerated BI decisions for procurement, logistics, finance, and engineering customers.
  • Recognized by senior customers as a partner and advocate. Cultivated relationships by learning their orgs’ strategic objectives and then steering programs to enable the strategy.
  • Negotiated win-win resolution on conflicting priorities by aligning competing stakeholders to a common goal and collaborating on innovative roadmap and funding options.
  • Transformed a “reset” program by accepting ownership and applying PMBOK
  • Optimized supplier performance by researching Gartner analysis to identify industry leaders, driving RFI and RFP evaluations, and negotiating SOWs to maximize product delivery.
  • Established and chaired the PMO for strategic decisions, governance, and gap removal.
  • Tailored communications for senior stakeholders using visual dashboards and KPIs.
Candidate Info
23
years in
workforce
12
years
at this job
BS
Finance And Management
3

It Program Manager

IT Director leading the program to improve tactical operations aligned with strategic business objectives. Initiated and led all development projects, redesigning business processes with new digital systems.

  • Created and led the IT Division realizing 99% datacenter uptime managing budgets of $370,000/year
  • Managed a 3 year $1 mil+ commitment implementing the PMIS and ERP platforms by leading a team of 22 multidiscipline personnel within 8% of the performance measurement baseline (PMB)
  • Reduced "Design to Production" rework 98% and increased bid accuracy 33% by directing a team of 15 implementing a CAD/CAM system within 2% of the performance measurement baseline (PMB)
  • Saved $600,000 streamlining software needs by leading a cross functional team of 18 to migrate to a SQL based ERP system "Spectrum" within 1% variance of the project plan
  • Improved PMO reporting precision by 63% by leading team of 14 standardizing work breakdown structures(WBS), earned value management(EVM), and performance measurement baselines(PMB)
  • Reduced payroll run time from 2 days to 4 hours by directing team of 7 through the full software development life cycle (SDLC ) creating a frontend payroll system interfaced with the backend ERP
  • Reduced inventory error rate 72% by leading team of 12 creating GT coding organization, minimizing decision points, and implementing a tailored inventory system to process full and remnant material
  • Reduced handling costs 30% and increased inventory turn 27% by leading team of 7 improving metrics and supply chain logistics by tying needed project resources to scheduled demands
Candidate Info
40
years in
workforce
14
years
at this job
BS
Engineering Technology; Major - Manufacturing Engineering; May 1991
MBA
Master Of Business Administration (mba); Concentration - International Business
Project Management
4

Senior IT Program Manager

Trusted PM, delivered 3 of 5 largest IT programs critical to enable significant business benefits. PLC process champion and trainer for new PM's.

  • Increased revenue by $10M, by implementing global SalesForce and Oracle integration projects. Provided a single tool, from Opportunity creation to Product delivery, and met aggressive schedule & budget constraints.
  • Generated savings of $3M by leading IT Team on outsourcing worldwide repair services. Program improved turn times, and moved toward flexible costs basis and included Legal, HR, Inventory, Facilities, and relocation activities for multiple sites, including Mexico, and Brazil.
  • Increased Team productivity by 30%, on critical phases, by implementing SW Dev Project Life cycle (PLC) procedures and documentation.
  • Designated trainer and coach for new PM's and Business Engagement Managers responsible for project delivery.
Candidate Info
18
years in
workforce
4
years
at this job
MS
Mechanical Engineering
MBA
Master of Business Administration
5

Senior IT Program Manager

Manage the planning, controlling, executing, and closing of R&D and IT projects across multiple geos including new hardware, software development, new applications development, data center moves, data migrations, SAN and NAS storage implementations, and virtual server implementations. Increase enterprise project management maturity with PMO tools creation, managing vendor relationships, drive timelines, delivered project and program communications to executive staff. Analyzing, developing, and implementing process improvements.

  • Decreasing by hundreds of hour's executive's time gathering project information by developing and implementing a dynamic intranet portal project information database.
  • Achieving up to 90% process time savings by analyzing, developing, and implementing business process automations with Sharepoint 2010.
  • Realized 75% reduction (> $1 million) in operational and support costs while increasing capacity by 25% managing IT portion of next gen scanner project.
  • Achieved up to 60% reductions in data size and growth by spearheading data retention policies on critical business databases.
  • Reduced hardware by 90% and doubled mold process fabrication capacity by driving the introduction and training of VMware technology at manufacturing facility.
Candidate Info
20
years in
workforce
9
years
at this job
BS
Computer Science
6

Enterprise IT Program Manager

Managed all phases of $16M strategic deployment of Sales Commission Management System project (Phase 1) to replace the current home-grown commissioning systems with the vendor-supported application suite from Callidus Inc., ensuring that commission pay opportunities are in line with changing business needs

  • Managed all scope and documentationDrafted weekly/monthly project communication reports, presented at Director's meetings
  • Organized and participated in facilitation of training sessions for business and technology teams, introducing new vendor's sales commission web tool
  • Responsible for budget, resources, tasks and dashboard report management in Clarity
  • Maintained project schedule, action and issues log, decision and change control matrixes
  • Received certificate of recognition from EIT PMO Director for successful deployment of the first phase of the project
Candidate Info
8
years in
workforce
1
year
at this job
BA
Bachelor of Arts
Paralegal
7

IT Program Manager/business Relationship Manager

Managed and implemented integrated technology solutions projects for several key divisions within multiple affiliate companies with varying priorities. Identified gaps in key platform portfolios and introduced technology strategies in support of the business, and enhanced business processes and associates. Managed teams of up to 15 project staff and a budget of up to $6MM.

  • Realized cost avoidance of ~$1MM through alternative solution proposal for the company's Business Communications and Responsibility / Sustainability Analysis offices.
  • Increased the Company's investigative project pipeline by implementing a web application utilized by 500 Health Care Institutions and over 3,000 Industry's Key Opinion leaders to submit investigative proposals. This system gathered proposals which generated over 100 new drug applications/indications which allowed the Senior Leadership team to make strategic decisions.
  • Achieved seamless Incident Management Resolution as a result of 100% data completeness with zero non conformances within the ITIL/CMDB environment.
  • Reduced cycle time by 70% for year-end lab data collection and reporting by removing manual processes. Mitigated risk by implementing encryption of data at all touch-points and storage.
  • Reduced and simplified resource allocation process time of over 300 global attorneys, by automating and centralizing, time consuming functions, into a web application with reporting tools. Resulted in eliminating 3 months of yearly manual processes and greatly improved quick decision making and increased productivity.
Candidate Info
15
years in
workforce
5
years
at this job
BS
Chemistry, Physics, Mathematics, Biology
MS
Computer Science And Mathematics
Computer Science
8

IT Program Manager

Managed a team of 200 IT professionals providing Tier II support and delivering premier customer service to 12 manned sites and various remote sites throughout the United States.

  • Responsible for maintaining connectivity for classified and unclassied Voice, Engineering, VTC and IT services.
  • Organized and lead teams across multiple departments and vendors to ensure service delivery objectives and requirement were successfully maintained at effective professional level
  • Ensured all reports and deliverables are prepared and provided on time to meet the Government requirements, and priorities
  • Responsible for hiring, salaries, work assignments, performance reviews, recognition/disciplinary actions and development of all personnel
  • Interacted daily with key customer personnel ensuring that contract requirement were satisfied; Ensured all changes to the infrastructure were documented in accordance to informational technology deliverables; the overall program/project plan
Candidate Info
27
years in
workforce
1
year
at this job
BS
Business Technical Management
MA
Master of Arts
MBA
Master of Business Administration
9

Vice President, Senior IT Program Manager

Following [company name]'s acquisition of bd Systems in 2006, selected to oversee $11M project portfolio for global high technology firm. Supervise staff of up to 120 in supporting multiple contracts with Air Force entities. Manage business development, P&L, contract performance, proposal development, budgets, and resource utilization. Projects and programs include network engineering, system integration, information assurance and protection, system administration, and help desk functions.

  • Captured $55M, 6-year AFSPC network operations and security center support contract. Lead [company name] pricing, management and technical proposal writing.
  • Lead several contract and task order proposals including bid/no-bid decision reviews, teaming and price to win strategy, schedule planning, proposal writing, editing, review teams, and final production.
  • Recognized for achieving 98.9% average award fee rating, with four 100% ratings.
  • Rated as Best in Air Force for network and information security management.
  • Saved between $83,000 and $430,000 per year through innovative cost avoidance, resulting in additional contracts and client spending.
  • Earned reputation for exceptional customer support (97.5%) and partnership relations.
  • Provided recommendations to AFSPC CIO on portfolio management, cyber mission integration, and policy review and coordination.
Candidate Info
25
years in
workforce
5
years
at this job
BS
Physics
MS
Management Administration
MA
Applied Project Management
10

Sr. IT Program Manager

Developed and implemented capabilities, processes, and methodologies to help a newly created IT Program Management Office at AMD.

  • Program managed 2 of 7 Projects ($6M) to spin-off AMD's manufacturing in 2009.
  • Revamped CIO Vendor Management processes for external services (Cloud, SaaS, Hosting, etc.) to improve; vendor selection process, establishing KPIs and SLAs, and post-delivery performance measurement. Led IT Statement-of-Work development and negotiation.
  • Managed CIO Staff Root-Cause-Analysis Forum to address operational capability gaps.
  • Developed "Class of Service" methodology for IT to improve; internal business partners expectation setting, project demand shaping, and IT budget planning.
Candidate Info
26
years in
workforce
7
years
at this job
BS
Physics

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