It Professional Resume Samples

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IT Professionals are responsible for activities like computer programming, systems administration, web development, and technical support. Usual duties listed on an IT Professional resume sample include building company websites, testing products, writing code, offering technical assistance to clients, and installing computer systems. The ideal candidate should showcase in their resumes assets such as information technology expertise, programming, problem solving orientation, customer service, teamwork, and time management. A Bachelor's Degree in an information technology related area is commonplace among IT professionals.

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1

IT Professional

Installed office network wiring, modems, routers and firewalls to ensure constant computer networking.

  • Proficient with all Microsoft Windows operating systems 95 - Windows 8 and Apple operating systems 10+.
  • Installed, maintained and troubleshot network, hardware and software systems.
  • Provided technical support on-site or via phone or email.
  • Designed and created websites.
  • Designed a variety of technically written documents as requested by client.
  • Designed and created documents and presentations using MS. Word, Excel and PowerPoint.
  • Installation and setup Etracks Shop Software.
Candidate Info
31
years in
workforce
16
years
at this job
BA
Bachelor of Arts
2

IT Professional

Enterprise Access Management/Enterprise Directory Design

  • Worked independently and as part of a team to maintain Enterprise Identity Management systems with ties into HR SAP and PeopleSoft ERP systems
  • Technical consultant for Active Directory 2008 Project. Successfully coordinated and executed 40+ domain controller upgrades for Africa and Australasia business units.
  • Technical risk consultant for Oracle Identity Management project to replace IDAdmin as the Enterprise solution for Identity Management. Performed Risk Assessment for each stage of the project; clearly communicated gaps to team and management.
  • Kerberos Constrained Delegation Subject Matter Expert (SME) and consultant
  • Provided exemplary 3rd level support to exceed customer expectations involving complex issues and resolutions
  • Managed the in house audits for the Enterprise Access Management, Network Security, and Performance Management teams and ensured all findings were remediated by set deadlines
  • Identified risks involved with functioning of enterprises and provided guidance and solutions regarding risk mitigation, best practices, and business development
  • Implemented Business Continuity Plans (BCP), Emergency Response Plans (ERP), and Disaster Recovery Plans (DRP) for Security, Access, and Performance Management teams
  • Performed internal risk assessments for various team projects, conducted gap analysis against industry standards and controls, and provided recommendations on mitigation options
Candidate Info
8
years in
workforce
3
years
at this job
Business Administration - Management Information Systems
3

IT Professional

  • Assisted users with Outlook issues, network connectivity issues, new software installs, virus removal, rebuilding computers for new users.
  • Installed and Managed system servers (Terminal server, Application server, File server, Print server, SQL server) (Windows Server 2003 and 2008 R2), kept them updated, managed the domain using Active Directory.
  • Installed new networking cabinet, ran new cables, installed new switch, managed SonicWall firewall, managed VPN users.
Candidate Info
7
years in
workforce
1
year
at this job
AAS
Lan Management
4

IT Professional Associate

Provided support for computers, servers and classroom technologies for 200+ clients

  • Manage users and computers in Active Directory on Windows Server
  • Deployed and maintained computer lab equipment including desktop, printers, scanners, and copier.
  • Developed and routinely updated computer images to deploy to new and existing machines.
  • Assisted with Departments server migrations, and aided clients with the transition.
  • Troubleshoot and diagnosed network issues for each Department.
  • Documented all problems and resolutions within organizational ticketing system.
  • Worked closely with OIT Client Services Group to help improve our overall customer support structure.
  • Assessed the needs of the Departments to help bring their technology up-to-date, and help develop a standard for classroom equipment and office machines.
  • Developed quotes for computers and other equipment, and worked closely with Business Managers to make purchases to meet the needs of each Department.
Candidate Info
10
years in
workforce
5
years
at this job
BS
Planning
5

IT Professional Specialist

Using Visual Studio 2010 and C#, redesigned the University Health Center (UHC) intranet site.

  • Using SharePoint 2010, developed a library and rendering system for several large Policy and Procedure Manuals.
  • Utilized SQL Server Report Builder 3.0 to create Patient Satisfaction Survey reports for UHC.
  • Created a Leave Request application on SharePoint using SharePoint Designer to create Workflows.
  • Using Visual Studio, created custom SharePoint Web Parts.
  • Provide day to day maintenance and trouble-shooting for the site.
  • Provide backup help desk functions, as needed, utilizing Active Directory and VMWare.
Candidate Info
20
years in
workforce
5
years
at this job
C
Computer Programming And Operations
BS
Business Administration
6

IT Professional

IT Professional

  • Displayed extensive knowledge and excellent comprehension of the infrastructure and business applications
  • Researched, developed, and implemented new technologies and best practices
  • Established and maintained user accounts, profiles, file sharing, access privileges and security
  • Managed daily company operations, including technical support, as well as, and client accounts management
  • Developed, maintained and implemented network support, and archiving procedures. Assessed authorization procedures, and documentation.
  • Established and maintained user email accounts
  • Provided email training and software support
  • Researched and troubleshot email problems by reviewing mail logs, records, and network configurations
  • Coordinated the ordering and installation of telecommunications and data systems equipment and cabling
Candidate Info
3
years in
workforce
2
years
at this job
BA
Information Security & Digital Forensics
Electronics Engineering
7

IT Professional

  • Avoided $7 million charge; ported mainframe apps; documented and confirmed requirements as use cases (UCs) then translated UCs into specifications for web UI, reports, and interfaces.
  • Guided 5 developers to design, code, test, and validate 70 inbound and outbound interface files to and from SAP, external laboratories, and internal apps on schedule and with quality.
  • Led a team to design and deploy interim business process to process requests from global customers for 2,200 records in 13 DB tables for functionality scheduled for future releases.
Candidate Info
21
years in
workforce
1
year
at this job
BA
Computer And Information Sciences
8

IT Professional Associate

Single line of support for all satellite campus clients - Faculty, staff, and students

  • Windows and Mac Support (hardware and software)
  • Advanced workstation troubleshooting, including user consultation, virus removal, imaging and provisioning, scripting, and various other hardware and software related functions
  • Facilitated local policy and procedural changes in order to streamline IT processes and increase both IT and user productivity
  • Coordinated network migrations and bandwidth expansions which also fostered an increase in network support
  • DHCP IP address management
  • Small scale Audio/Visual support and maintenance
  • Coordinated with third-party A/V vendors to facilitate support, upgrades, and enhanced user experiences
  • Provided remote applications support and troubleshooting for off-campus clients
Candidate Info
6
years in
workforce
5
years
at this job
MS
Information Systems
9

IT Professional - Asset Management

Assist in managing the daily activities of 10 Chevron contractors including Hardware Depot Analyst, Delivery Technicians and Team Scheduler

  • Collaborate across teams in Houston to share information and coordinate the new ideas at the weekly staff meetings to improve operational efficiency
  • Improved Customer satisfaction by providing accurate program metrics and leading indicators enabling early insight into program performance, mitigation of issues and minimizing impacts to cost and schedule commitments
  • Proficient in Level 2 troubleshooting
  • Provide client onboard; installing/configuring desktops/laptops/printers, mapping network storage/applications
  • Manage Computer accounts in Active Directory
  • Experienced in Microsoft Office Suite, Microsoft Mail Merge, Remedy, and HARP
Candidate Info
9
years in
workforce
3
years
at this job
HS
High School Diploma
Management
10

IT Professional Webmaster/web Developer

  • Maintain Intranet for the Colorado Department of Revenue. Develop applications as required.
  • Sample project - Tax Class Registration: Designed application using Visual Studios C#/.NET Framework 3.5, used Subsonic 3/LINQ to create interface between application and SQL 2005 tables, DLL's maintained using AJAX Control Toolkit, User Controls created using ASP.NET, and used CSS to give application cohesive appearance.
  • Provide graphic support for CITA Project using Adobe Web Premium CS5.5 Suite and administrator for Alfresco.
Candidate Info
18
years in
workforce
9
years
at this job
BS
System Analysis And Design

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