Build a Resume Now

Resumes
Information Technology
It Production Support

It Production Support Resume Samples - Page 3

IT Production Support Specialists provide technical support, understand current and evolving technology standards, and identify strategic opportunities for clients. Responsibilities highlighted on sample resumes in this field include supporting the production line; ensuring uptime for computers, servers, and all IT-related equipment; and setting up and assisting in the coordination of new computers and printers for upcoming production lines. While no formal education is required for this role, it is helpful if a candidate can show prior experience with Windows server administration, the Microsoft SQL server, and basic SDLC processes on his or her resume.

Find out what is the best resume for you in our Ultimate Resume Format Guide.

21

IT Production Support Specialist

Provide technical advice, guidance, and troubleshooting to customers using both monitoring and diagnostic tools.

Restore routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures.
Perform proactive analysis of potential application and infrastructure issues and facilitates resolution prior to customer impact.
Recommends procedures and controls for problem prevention. Works in a team setting, sharing information and assisting others.

Candidate Info

10

years in
workforce

3

years
at this job

HS

High School Diploma

22

IT Production Support

Sales of communication equipment to football coaches throughout the country.
Kept an updated database of clientele (potential, current, or no needs).
Troubleshoot problems coaches might have using their equipment.

Candidate Info

2

months in
workforce

2

months
at this job

BS

Computer Science

23

L1 - IT Production Support Specialist

Monitoring a 24/7 Enterprise Network

SLA Driven Environment
Worked with high availability fail over systems
Knowledgeable in Unix cli
Produce high quality technical documents
Sharepoint experience
High adaptability in learning new applications and systems
Responsible for monitoring 20+ applications
Train new hires with their roles and expectations

Candidate Info

13

years in
workforce

3

years
at this job

HS

High School Diploma

Design

24

L1 Application Support Analyst/it Production Support Specialist

First level support for Client, Capital Markets and Securitization, Enterprise Risk Management, PeopleSoft and Hyperion.
Schedule, monitor, and maintain AutoSys jobs and design scripts to correct financial data.
Created, audit, and publish operational policies, procedures, and technical solutions for knowledge base management.
Design and execute SQL database queries to investigate data related issues and support business ad-hoc requests.
Design and implement Remedy queries for monitoring incidents approaching response and resolution SLAs.
Design and implement solutions in test, acceptance, and development environments.
Created, audit, and publish operational policies, procedures, and technical solutions for knowledge base management.
Perform morning and even shakeouts for multiple applications in Capital Markets and Treasury.
Design and implement Remedy queries for monitoring incidents approaching response and resolution SLAs.
Host morning and evening technology production status meetings for major application and bios.

Candidate Info

12

years in
workforce

1

year
at this job

Computer Science

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!