It Operations Manager Resume Samples - Page 2

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IT Operations Managers oversee IT Technicians, plan and coordinate IT directives, and ensure that services comply with policies. Their resumes highlight such skills as purchasing and coordinating the installation of all IT equipment; managing all IT department personnel; coordinating and interfacing with building facility, administration, finance, and all clinic departments; and providing and coordinating IT support roadmaps for clients. To obtain a career as an IT Operations Manager, example resumes show that a candidate should have previously completed a bachelor's degree in an IT-related field.

For more information on what it takes to be a It Operations Manager, check out our complete IT Operations Manager Job Description.

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11

IT Operations Manager

Provided reliable and secure I.T. infrastructure technology domestically providing on line real time data to internal and external customers and clients on a 7X24X365 basis

  • Managed the outcomes of 28 I.T. technical professionals in Desktop Support, Desktop Engineering
  • Developed, managed test and project plans for successful deployment of WXP for over 6600 Desktops.
  • Set standards and best practices in the Desktop, Server, and Network space and implemented, maintained and upgraded various remote and mobile computing systems
  • Interfaced with Software Development Teams ensuring project requirements are met on time within budget
Candidate Info
25
years in
workforce
3
years
at this job
BS
Management Information Systems
12

IT Operations Manager

Promoted to Manager of IT Operations after successfully leading a project team to complete the Avocent IT system onboarding.

  • Managed numerous global projects to increase productivity in Engineering (Cisco Telepresence implementation, Engineering Tools Consolidation)
  • Maintained high availability of production systems and increased operational capabilities
  • Led the relocation the Aperture datacenter into the Huntsville, AL facility with little disruption to the business
  • Manage the SAP BASIS team, as well as served as a technical resource/consultant in this area
  • Led the implementation of an IT managed lab in Huntsville as part of a global strategy for sales enablement and customer support, resulting in lower cost through consolidation and improved customer fulfillment
  • Incorporated Scrum methodologies into IT Operations to allow for better resource planning and to leverage synergies across the team
Candidate Info
19
years in
workforce
6
years
at this job
BS
Instrumentation
Sciences, Electronics Technology
13

IT Operations Manager

Managed International Network, Telecom, Security, and 24/7 Help Desk operations

  • Responsible for all end user hardware and software, corporate connectivity and security, and problem resolution
  • Directed global outsourcing program, forging overseas partnerships and establishing IT infrastructure to support engineering R&D and manufacturing facilities in India, Mexico, and China; extensive domestic and international travel
  • Spearheaded Sarbanes-Oxley compliance efforts from initiation to execution
  • Monitored IT SLAs and metrics, published and enforced IT policies, established KPIs and customer feedback mechanisms
  • Designed, documented, and delivered nimble and flexible disaster recovery/BC programs in high-risk environments
  • Superintendent of $1.5M department budget; realized a $400k annual savings though services consolidation
  • Supervised a staff of seven; reported to Senior Director of IT
Candidate Info
11
years in
workforce
4
years
at this job
BS
Computer Science
Management Leadership Practitioner
Business Negotiating
14

IT Operations Manager

Responsible for planning, organizing, and executing all IT functions for the main office and remote employees.

  • Established relationships with vendors who host our Virtual Machines.
  • Created, setup, and maintained Virtual Machines on Amazon AWS Cloud Computing site.
  • Created, setup, maintained, and deleted all Office 365 accounts.
  • Set up phone access to email and Lync.
  • Collaborated with clients' IT and networking departments on port and address exemptions needed for firewalls.
  • Implemented a Webex meeting solution to provide online distance training consisting of 7 Webex user accounts, maintaining account passwords, and creating the Webex meetings for classes.
Candidate Info
14
years in
workforce
1
year
at this job
Fiber Optics
15

IT Operations Manager

My role consists of analyzing and creating operational efficiencies with in the system/network infrastructure by designing and implementing a scalable, reliable and redundant IT Infrastructure that aligned with the current strategic business growth. I also managed a team of engineers and service technicians that supported 88 branch office locations and over 2500 employees that consisted of Microsoft Terminal Server, Desktops, Laptops, IP Phones, Printers, Scanners and Custom Applications.

  • Created IT Policies, Process and Procedures to drive overall business productivity.
  • Designed and implemented an IT Service Management Framework.
  • Provided training and mentoring of teams following best practices, policies and procedures
  • Managed all IT Vendor/Partner Negotiations, Contracts and Service Delivery.
  • Responsible for IT Communications delivery to the business.
  • Responsible for IT staffing, interviewing, hiring and terminations.
Candidate Info
19
years in
workforce
7
months
at this job
Information Technology
Business Management
Business Management

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