It Coordinator Resume Samples

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IT Coordinators determine, develop, and implement information technology goals for an organization. Skills relevant to this position and found on sample resumes include ? managing and maintaining the administration and maintenance of the organization's IT infrastructure, telephony, and security equipment; and tracking and maintaining inventory of all hardware and software assets, such as license counts for all hardware and software. IT Coordinators usually complete a bachelor's degree program in computer or information science that provides training in math, programming languages, or software development. Higher-level positions or individual employers may require candidates who have a graduate degree on their resumes.

1

IT Coordinator, College of Engineering

Condensed resolution time by 1 hour per ticket by identifying and implementing an effective streamlined process

  • Reduced ticket volume by 75% through implementing an efficient ticket generation system
  • Led end to end IT support (including maintenance, upgrades, troubleshooting, and end user training for hardware (peripherals, servers, networking) and software for entire College of Engineering
  • Initiated effort to provide on campus Apple support, resulting in improved student experience and internal support system
Candidate Info
17
years in
workforce
5
years
at this job
BA
Christian Studies
MS
Information Technology
2

IT Coordinator/production Technician

Hired on as production clerk then promoted to IT coordinator and production technician.

  • Improved company computer maintenance costs by overlooking all computer needs and eliminating third party contracts.
  • Improved file conversion efficiency by 16 times, thereby decreasing company time from 4 hours to 15 minutes.
  • 400% improvement in time to compile completed shop fabrication package, due to my ability to readily memorize lists and tables of numeric data.
Candidate Info
9
years in
workforce
4
years
at this job
AS
Accounting
Business
Computer Based Accounting
3

IT Coordinator

Ensured the optimal performance of business network, workstations, web site, cloud computing (Amazon AWS), virtual private servers, user applications and databases. Assess the capabilities of existing systems while looking for improvement opportunities and documenting issues.

  • Supported users remotely on a daily basis and troubleshot wireless devices, hardware and other peripherals.
  • Managed and configured Windows Advanced Server and Windows 7 Professional Environments, virtual private server
  • Negotiated Vendor Relationships and coordinated business contracts
  • Understands the importance of interpersonal communication and how to work with end users to understand their technical needs and issues.
  • Assisted in building strong I.T. network for the organization
Candidate Info
2
years in
workforce
11
months
at this job
BS
Management Information Systems
4

WNY IT Coordinator

Responsible for all student and staff IT related support within the Buffalo campus and the entire WNY market.

  • Administered student and staff servers. All running Windows Server 2008 R2 virtualized on Citrix XEN Server.
  • Supported student and staff workstations, printers and other network infrastructure.
  • Maintained Avaya phone system.
  • Oversaw migration from separate campus domains to new combined college wide domain.
  • Planned and implemented annual campus computer hardware maintenance and upgrades.
  • Managed IT Work studies and IT Interns.
Candidate Info
14
years in
workforce
3
years
at this job
AAS
Technology
5

Accounts Payable / IT Coordinator

Collaborated with the purchasing department during the Eatec system conversion to ensure a smooth workflow and correct any vendor issues

  • Assisted with updating Java on multiple workstations for the Kronos upgrade and helped troubleshoot department heads' logins
  • Communicated with vendors to confirm payments, reconcile passed due invoices, and request missing invoices
  • Provided on-site IT support to a unit with no previous support and was a liaison for the IT department to oversee on-site projects
  • Began as a temp through Staffing Partners and earned a permanent position within two months
Candidate Info
3
years in
workforce
1
year
at this job
BA
Business Administration
6

Marketing IT Coordinator

Worked closely with the VP of Marketing to develop email marketing campaign strategies to increase revenue stream

  • Generated, developed, and tracked weekly email campaigns using Exact Target
  • Used Sugar CRM for reporting purposes & maintained database of over 50,000 contacts
  • Analyzed position of company's competitors in the market place, developing an industry marketing outlook for potential growth
  • Developed social media strategies & techniques as a part of ongoing marketing growth efforts
Candidate Info
7
years in
workforce
3
years
at this job
BS
Business Admin
7

IT Coordinator, Lima, Peru

Managed and coordinated the technical and maintenance support for the IT infrastructure in various offices: Lima, Callao, Punta Negra, and FIMA

  • Responsible for the inventory, installation, and configuration of all IT Infrastructure equipment: Dell & HP desktops and laptops, Company's Mobil Devices, Cisco Routers
  • Monitored/worked and assigned trouble tickets within IT Helpdesk
  • Created and deleted user accounts in company directories; updated and maintained the project's phone directory
  • Administered and managed the preventive and correction services for printers, both at site and various office locations
  • Developed the fiber optic infrastructural design and implemented internet access control services for the camp sites
  • Supported and implemented the migration process from Aker Solutions to Jacobs systems
Candidate Info
5
years in
workforce
3
years
at this job
BA
Science
8

Program Assistant/it Coordinator

Provided administrative support to Investment officers on in processing private equity projects for Board submission and IT user support to the department

  • Provided first-line troubleshooting for hardware, software, network, remote access, and/or wireless problems
  • Provided administrative support to investment officers, processing new business and portfolio projects, specifically; approval procedures, disbursements, and Board submissions
  • Established and maintained an effective database network of contacts inside and outside the Bank for private equity SMEs and investors
  • Participated in selected overseas missions for project appraisal by finalizing and integrating project documents for Board approval
  • Assisted in the organization of official events and seminars, especially during the IMF/World Bank Annual and Spring Meetings and Project Negotiations
Candidate Info
7
years in
workforce
7
years
at this job
HS
Education
BS
Chemistry And Botany
9

IT Coordinator

Hotel Management and Development Company operating diverse portion of quality extended-stay hotel assets exceeding $250 million in market value and $50 million in revenue, comprising 27 properties / 2,900 rooms involving 350+ team members

  • Accountable for short- and long-term operating and financial analysis of assigned hotels as well as projections and budgets; provided business analysis related to competitive position and ROI. Oversaw functional areas of IT, HSIA & Billing Review, hardware and software maintenance, MAC or replacement and all vendor issues.
  • Liaison with departments, executives, franchisors and external parties to assist General Managers in managing risks and opportunities for brand. Collaborated with Operating Partners, General Managers and other property-level staff to facilitate operating improvements; assisted management with development of business plans. Coordinated budget issues with appropriate hotel and management staff; managed issues related to hotels' forecasting; instrumental in long-range plans for hotel.
  • Oversaw IT infrastructure of Corporate Service Center and 26 hotels; managed vendors of telecommunications, LAN, HSIA and PMS of three brands. Oversaw analyzing and troubleshooting hardware and software issues; installed corporate-wide antivirus software standards; pivotal in creation, testing and implementation of new Data Center.
  • Created: Hotel's Intranet site and help desk website housing portals to revenue software and downloadable policy and procedure documents; developed network back-up system for CSC; created and launched Intranet site via Sharepoint; created Generation Companies' Internet site; created Hotel Support ticket system.
  • Instrumental in building and moving hotels' from server-based stand-alone units to Oracle-hosted Redundancy environment.
  • Saved company $300,000+ as single entity support team involving corporate office complete hardware upgrade from Windows XP to Windows 7, installation of WAN environment and rebuilding of workstations and laptops at all hotels.
Candidate Info
21
years in
workforce
10
years
at this job
HS
Master Of Electricity
10

Contractor (application Support / Systems Analyst / JPG IT Coordinator)

Served as primary IT liaison for Jewish Physician Practice Groups by providing support to Facility Directors, their Physician Offices and Clinical Staff, for IT related projects and other various needs

  • Facilitated weekly meetings with Facility Directors/Mangers, and IT technicians, to review and discuss the planning and execution of multi-million dollar projects through completion, and other non-project related requests
  • Worked closely with IT vendors and technicians internally and externally, to set expectations, maintain budgets, and meet requirements to complete projects timely
  • Provided analyst and application support on a wide variety of healthcare applications as needed that included escalations, and resolutions to the customers' satisfaction. (These applications included: MDValet, Morrisey, ePrescribe, Sovera, IDX, Meditech, and Citrix)
  • Delivered high-level computer training for all Users of the JHSMH/Kentucky One Health network
  • Maintained Access database of Provider's, and other Users, for support purposes
  • Created and maintained internal and external documentation utilized for training and instruction
Candidate Info
17
years in
workforce
2
years
at this job
HS
High School Diploma

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