It Assistant Resume Samples

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IT Assistants install, operate, and maintain computer networks and communication systems. Sample resumes in this field showcase such skills as providing network and login support to end users; installing and configuring computer systems and applications; receiving, logging, routing users' queries to proper IT personnel, and setting up new users' accounts in the Active Directory. Many employers require applicants to have a bachelor's degree in information technology, computer systems, or a related field, while others accept candidates with previous experience on their resumes.

For more information on what it takes to be a It Assistant, check out our complete IT Assistant Job Description.

Looking for cover letter ideas? See our sample IT Assistant Cover Letter.

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1

IT Assistant

Performed PC refreshes on most of the department's computers.

  • Successfully put together and configured new desktop computers for clients.
  • Helped clients fix problematic computer software and printers.
  • Trained and supervised two IT assistant interns.
  • Successfully transferred an entire department's data to a fresh server as well as performed a thorough check to ensure a proper and complete job.
  • Successfully installed Windows 7 Professional operating systems on a number of desktop computers as well as downloading and installing software off of department servers.
Candidate Info
1
year in
workforce
3
months
at this job
HS
High School Diploma
Information Technology
2

IT Assistant

Assisted users with the installation, configuration and ongoing usability of desktop computer, peripheral equipment and software.

  • Maintained and supervised the use of the autocue teleprompter.
  • Assisted up to 40 employees on a daily basis.
  • Assisted with the migration from Microsoft Exchange 2003 to Microsoft Exchange 2010.
  • Maintained the FTP system up-to-date and ensured users maintained their quota.
  • Assisted users with any troubleshooting issues they encountered. This included but is not limited to helping users with program troubleshooting such as: MS Office, FTP Software, Internet Explorer, RealPlayer Video Downloads, and Editing Software.
Candidate Info
10
years in
workforce
9
months
at this job
BS
Technical Management
Computer Science
3

IT Assistant

Worked as a team member to solve problems and complete assignments correctly and efficiently

  • Ensured all aspects of the school district's technology systems were prepared for the upcoming school year
  • Installed various software and/or hardware on both new and old computer systems
  • Assisted teachers and administrators in solving a wide range of technology troubleshooting problems
  • Trained new co-workers on technological procedures
Candidate Info
3
years in
workforce
2
years
at this job
BA
Business Economics
4

It Assistant

Information Technology Intern, responsible for diagnostics and correction of system hardware, software and operator problems. Installed, modified and facilitated the repair of desktop computer hardware and software systems. Provided technical assistance and training to system users. Worked with IT Support Manager and researched alternative approaches to existing software and hardware when standardized approaches could be applied. Installed, modified and facilitated the repair of desktop computer hardware and software systems. Diagnosed and corrected system hardware, software and operator problems.

  • Updated and maintained 40,000-record membership database and separate events database.
  • Provided technical support, including password resets and server backups. Responded to inquires.
  • Carried out desktop publishing, designed programs for 100 lectures per year, created event posters for distribution and designed lecture hand-out covers.
Candidate Info
2
years in
workforce
1
year
at this job
HS
Business & Management
AA
Computer Science
5

IT Assistant

Provided technical support for staff

  • Diagnosed and troubleshot hardware and software issues
  • Performed disaster recovery operations, including data back-ups
  • Planned, coordinated, and implemented network security measures
  • Trained staff on the proper use of a PC
  • Tested systems to ensure the elimination of bugs or viruses
Candidate Info
7
years in
workforce
2
years
at this job
Culinary Arts Certification
6

IT Assistant

Installed and performed troubleshooting on various software to improve efficiency in the workplace

  • Configured hardware and drivers to ensure maximum performance on computers throughout the laboratory
  • Managed multiple servers and diagnosed network related issues to maintain a stable networking environment
  • Worked with various instructors and TA's to provide a positive experience in the courses
Candidate Info
2
years in
workforce
3
months
at this job
BS
Information Systems
7

IT Assistant

Managed repair services for a leading supplier of computer hardware and software.

  • Identified problems, diagnosed causes, and determined corrective action to facilitate repair of a variety of computer hardware and software products (Microsoft products)
  • Tested repairs to ensure compliance with system specifications.
  • Reviewed power supply and configuration requirements.
Candidate Info
13
years in
workforce
1
year
at this job
AS
Science
8

IT Assistant

Setup network user accounts, reset passwords and created new network connections using DHCP reservations in Active Directory.

  • Provided diagnostics, troubleshooting, repairs and modifications of workstations, printers, network servers and Cisco switches.
  • Resolved issues with the InfoGenesis Point of Sale (POS) system, setup user access and maintained display screens and prices within the system.
  • Provided technical support for general office equipment such as phones, copy machines, and fax machines.
Candidate Info
22
years in
workforce
5
months
at this job
Air Force
9

It Assistant

  • Assisted in Network Connection issues, printer related issues, and Hardware Diagnoses/Repair.
  • Provided Maintained and updated pertinent office data files.
  • Served as a service liaison between staff, students and guest.
  • Processed phone correspondence via logging messages and transferring calls. Produced photocopies in accurate and timely manner from original documents and digital scanned media.
  • Demonstrated appropriate personal and work ethics and attitudes; demonstrate appropriate ethics in the use of a computer system
  • Organized prioritized and planed work; used office reference handbooks; managed appointments, reservations and itinerary schedules; used the Internet as a resource for office information and research; use features on a photocopier and fax machine; create and maintain a file system.
Candidate Info
10
years in
workforce
7
years
at this job
HS
High School Diploma
Business Administration
It Help Desk
10

IT Assistant

Updated security software company-wide

  • Supported implementation of new technology
  • Provided a high degree of professionalism and user satisfaction
  • Assisted with technical documentation of systems and processes
Candidate Info
5
months in
workforce
3
months
at this job
AAS
Mechanical Design Technology

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