It Administrator Resume Samples

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IT Administrators maintain a company's IT network, servers, and security systems. Example resumes for this position showcase skills like working with the Network Administrator to manage ticket queues and set departmental priorities, and traveling to remote sites and customer locations to resolve software and hardware issues. While there may be no formal education required to become an IT Administrator, those interested in the position are often able to show a degree in a related subject, like computer science, information technology, computer engineering, or information system management, on their resumes.

For more information on what it takes to be a It Administrator, check out our complete IT Administrator Job Description.

Looking for cover letter ideas? See our sample IT Administrator Cover Letter.

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1

IT Administrator

The Installation, configuration, operation, and maintenance of networking systems. Also ensuring information systems data
availability, integrity authentication, and overall protection.

  • Maintained over 150 million dollars of equipment over 5 years with 0% loss.
  • Successfully Trained 5,000+ clients on basic IA postures and Computer skills.
  • Designed and implemented solutions for my organization that drastically cut project times.
  • Supervised the successful completion of multiple projects in extremely stressful environments
  • Supervised and operated an extremely efficient and undermanned helpdesk with a team of 3
Candidate Info
7
years in
workforce
5
years
at this job
2

IT Administrator

Co-designed the graphic interface of the company's accounting system, as well as set up, tested, and trained all of the Operations components.

  • Developed a new inventory numbering system that has allowed for growth to approximately 1500 items while remaining consistent and organized for over 14 years.
  • Maintained Novell and NT servers, as well as all PCs in the office and warehouse.
  • Assembled and configured the hardware and software of over 50+ computers for various theaters.
  • Provided computer help desk support and technical training on hardware/software to end-users.
  • Managed the phone and voicemail system, including punching down phone lines, moving employee extensions, and managing users, groups, and recordings.
Candidate Info
10
years in
workforce
5
years
at this job
BA
Liberal Studies
3

IT Administrator

Provide on-site help desk support to entire school network. Troubleshoot hardware, software, & network issues. Install hardware including network printers, workstations & imaging software. Automate windows updates throughout campus labs. Strategically manage cables to offer a neat and functional network. Administer technical & non-technical training to students & staff. Design and install surveillance system to ensure security within school.

  • Reduced the number of technical incidents by 80% through meticulous cable management, preventive security measures, & scheduled preventive maintenance.
  • Decreased network down time by 25% by using diagnostic measures to troubleshoot and identify holes in system.
  • Designed data back-up protocol for 40 staff and 3 servers via FreeNAS box.
  • Offer training and development to 150 students per semester on a large variety of hardware/software issues, backup best-practices & interpersonal communication.
  • Maintain professional communication style 100% of the time.
Candidate Info
13
years in
workforce
5
years
at this job
Electronics & Networking
4

IT Administrator

Contact for technical help desk servicing 75 internal employees. Responsible for updating current systems, solving IT issues on a daily basis, and communicating with clients about their hosted IT services.

  • Received and acted on requests made by co-workers for daily IT support issues including non-functioning cd-rom drives, applications not working, and archiving email.
  • Updated local user PC's and production servers on a monthly basis in order to comply with our SOCII annual audit.
  • Added and removed users, workstations, and distribution groups within Active Directory to ensure company security and asset handling.
  • Performed data analysis, testing, debugging, and problem resolution for existing client software solutions.
  • Researched and evaluated technology solutions to present recommendations for improved system operations.
Candidate Info
3
years in
workforce
2
years
at this job
BS
Business
5

Campus IT Administrator

Responsible for day to day operation and updates of local servers, switches, workstations,
printers, fax machines, and audio visual equipment.

  • Supported approximately 500 users in both Student and Staff domains.
  • Monitored and supported S-2 security system including video system.
  • Recently updated all campus WS and operation system to Windows 7.
  • Performed duties as stage manager for bi-annual graduation.
Candidate Info
30
years in
workforce
3
years
at this job
Aviation Electronics Technician
6

IT Administrator

Performed day-to-day maintenance, monitoring and updating of company's network infrastructure

  • Ensured that sales requests where completed without issue
  • Assisted local and remote users with network connectivity
  • Requisitioned all computer related items for company
  • Ensured that all local and remote computers where updated on a weekly basis
  • Maintained active directory domain controller
  • Assisted local and remote users on use of computer devices to include smart phones and tablets
Candidate Info
22
years in
workforce
2
years
at this job
AA
Liberal Arts
BS
Information Technology
7

IT Administrator

Real Estate Title Insurance Professional

  • Ensured clear title to approximately 120 transactions per month
  • Effectively communicated with clients and customers to provide outstanding service
  • Developed and maintained Internet web sites and marketing materials
  • Managed databases, network and email systems
  • Created and maintained custom documents and reports for database
  • Maintained all workstations, printers, scanners, etc.
  • Provided employee training and support in computer systems/software
Candidate Info
16
years in
workforce
5
years
at this job
8

IT Administrator\engineer

Migrated external facing production servers to Amazon EC2 platform

  • Migrated local and remote users to Microsoft 365 and VMWare supported thin clients
  • Supported and improved entire in-house virtual architecture using VSphere and HyperV
  • Supported 11 remote users in 4 countries via VPN, VM Workstations and terminal services
  • Improved FileMaker 10 server/client performance and reduced downtime by 70%
  • Documented all existing networking, policies, procedures and inventory
  • Successfully completed PCI audit documentation and compliance requirements
  • Managed and improved Cisco firewalls, DMZ servers and external facing production servers
  • Upgraded, repaired and maintained existing hardware without impacting IT budget
Candidate Info
15
years in
workforce
1
year
at this job
9

IT Administrator

Created and implemented a complete four-phase PC Technical Support program

  • Designed, installed and maintained Local Area Networks
  • Implemented a companywide PC training and development program
  • Set standards for PC hardware, software and peripherals
  • Planned and implemented a relocation of all PCs to a new corporate Center
Candidate Info
6
years in
workforce
2
years
at this job
10

Customer Service Manager/it Administrator

Managed computer network, customer service and application testing departments for software development firm. Administered three HP servers in collocation datacenter that served as primary software development and deployment points

  • Hired, trained and directed customer service representatives and technicians for software testing
  • Maintained communications links between faculty, students, administrators and IT engineers
  • Supported the sales department during sales presentations and training sessions at customer sites
  • Managed multiple computer labs used for sales presentations and customer training (Numerous projectors/screens, workstations)
  • Formulated Help Desk Controls for logging and managing service calls
  • Provided customer support for students, administrators and faculty during software installation period
  • Acted as final level of support for the most challenging customer service matters
  • Reduced customer support call volume 40% by creating a CD based tutorial
  • Created multiple disaster prevention solutions to preserve customer SQL database (backup server, real-time database replication, tape backup and remote backup)
Candidate Info
1
year in
workforce
1
year
at this job
BS
Computer Information Systems

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