It Account Manager Resume Samples

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IT Account Managers are in charge for developing and implementing IT projects for various organizations. Typical duties seen on an IT Account Manager resume sample are networking with customers, ensuring that business needs are met, assigning resources, preparing budgets, coordinating and motivating team members, and reporting to senior management. Successful example resumes for this job showcase skills such as information technology expertise, communication and organizational skills, leadership, computer proficiency, and time management. Most IT Account Managers hold a Bachelor’s Degree in a related field and have several years of experience.

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1

IT Account Manager

Responsible for providing key private label client relationships with full IT and product development servicing. This included issue resolution, requirements development, and analysis of POS systems, Product control file, testing, delivery-inclusive of new product startups, strategies, systems releases, conversions, and deconversions. Scope included client facing representation for IT and the internal client teams. Demonstrated client centricity and customer orientation by provided presentations and data to key Clients. Demonstrated strategic and results orientation by leading cross functional IT test teams for product integrations and delivering accurate, on time product.

  • Led IT DMAIC Career Development team, delivering completed DMA results to GE Consumer Finance CIO
  • Successfully led cross functional testing teams for numerous private label client integrations-US and Canada
  • Demonstrated quality skills by developing standardized testing planning and scripting for IT Client Integrations projects-still largely in use today
  • Developed strong mainframe systems skills and general data mining knowledge
Candidate Info
18
years in
workforce
2
years
at this job
BA
Criminal Justice
2

Global IT Account Manager

Responsible for [company name] with IT and client partner for 6 major business units in North America, to ensure delivery of quality services and processes which deliver business value.

  • Developed and maintained primary relationship with largest revenue generating business areas in region.
  • Owned resolution for problem escalation and resolution for global infrastructure shared services' issues, focused primarily on infrastructure support.
  • Managed project portfolio for major business areas by analyzing and extracting project data impacting business on a monthly basis.
  • Provided visibility to strategic and tactical technology needs on behalf of the business to IT leadership to ensure requirements were being met.
  • Illustrated value-add opportunities for end users on global infrastructure services through presentations and direct interactions.
  • Delivered reporting to end users on value generation, educated in processes, and brought awareness of key technology initiatives and opportunities.
  • Led process improvement initiatives on behalf of the infrastructure organization, to improve efficiencies and value add to the business.
Candidate Info
11
years in
workforce
4
years
at this job
BS
Bachelor of Science
3

IT Account Manager

Developed the new Mars IS Hub site at Stupino Russia. Recruited 85 associates to join the Mars IS Central Teams
formed at the new site (remote ERP support, IT call centers, IT expert centers). Focused on the development of the new
Mars IS managers. Defined the new IT Governance processes in CIS and Central Europe and managed the IT activities
(solutions and services) according to the agreed financials targets.

  • Successfully executed a recruitment plan of 85 IT associates to reach the 150 associates target within 2 years
  • Defined and implemented the new hub processes (financial and buying processes, enterprise culture and associates engagement).
  • Successfully developed the 11 IT hub managers (russian and expatriates) ensuring great service deliveries from the Russia based central teams
  • Management of a 20m€ budget for 3000 end users
Candidate Info
15
years in
workforce
2
years
at this job
HS
High School Diploma
Production And Inventory Management (cpim)
Education & Leadership
4

IT Account Manager

Regularly attend rigorous technical training modules

  • Responsible for overseeing the management of over 250 national accounts
  • Established an understanding to consult optimal solutions in various IT environments
  • Cultivated an active, professional relationship with clientele
  • Facilitated deals between [company name] and 3rd party vendors on a daily basis
  • Recognized for maintaining an average of 50 calls per day
  • Achieved 100% satisfaction from customer evaluations
Candidate Info
12
years in
workforce
8
years
at this job
C
Music Production
BA
Engineering
5

IT Account Manager

Served as Project Manager responsible for coordinating resources for the district wide purchasing, implementation, and support of Promethean Interactive Whiteboard Technology utilizing Microsoft Project for WBS creation, project scheduling and tracking purposes

  • Functioned as liaison between end users and IT to deliver technical solutions for business needs including identifying, developing, evaluating, and coordinating implementations of IT based business solutions
  • Provided status reports to senior management and CIO regarding Promethean Technology via weekly meetings and document postings in Microsoft SharePoint
  • Conducted scheduled meetings and conference calls with resource vendors to identify project risks/gaps and developed contingency plans when necessary
  • Resolved third level Promethean repairs
  • Maintained updated inventory of all Promethean Technologies within the district
  • Project managed Promethean implementations for school technology relocations
  • Evaluated processes and procedures, provided recommendations to improve efficiency and effectiveness and created new processes when required
Candidate Info
6
years in
workforce
3
years
at this job
BBA
Information Systems
6

IT Account Manager

I constantly reached out to customers within my territory, building consultative and long-term relationships as to achieve a first-point of contact status with decision makers.

  • Earned numerous IT manufacturers sales certifications to efficiently provide the right solutions to my customers as well as involve the right subject matter experts in developing scope of projects.
  • Responded to RFQs and RFPs of customers, providing best solutions to fit their budgetary needs as-well-as provide insights to government funding and grants to support their initiative.
  • Won 4 ERATE government proposal bids within my first quarter of working in my segment which led to my earning the "silent assassin" award of my team
Candidate Info
6
years in
workforce
2
years
at this job
BS
Industrial And Systems Engineering
MA
Project Management
7

IT Account Manager

Provided insight as an IT consultant to find the most efficient, and cost effective solution to business problems

  • Created presentations and specification sheets demonstrating the benefits, and ROI of individual IT solutions.
  • Researched customer's current network design and configuration to create a revised IT Infrastructure
  • Increased my company's market share by utilizing and leveraging my knowledge and relationships
Candidate Info
18
years in
workforce
2
years
at this job
AS
Fine Arts
BA
Computer Science
Applied Computer Science
8

IT Account Manager/ Recruiter

Maintained client and candidate relationships while developing inside/outside sales, sourced candidates as well as building resource database via recruiting, interviewing, skill evaluation, and salary negotiations.

  • Acted as proxy for Branch Manager for all lines of Business (Robert Half Technoloy and The Creative Group) - Solely managed office and staff of (6) for all employee and client related issues. Provided Backup and support for offices top 25 clients.
  • Maintained portfolio of offices most profitable clients (based upon generated office revenue) and worked in collaboration with clients HR and/or Hiring Managers to effectively determine hiring needs and properly source candidates.
  • Number #1 Account Manager for Greater Hartford/Springfield Region with personal production accountable for 40% of Office Revenue as well assisting in obtaining offices all time highest revenue as well as assisted in increasing total office revenue by 21% since hire date (with $3.2 million in office year to date revenue).
  • Utilized various networking sources including social media such as: Linkedin, Facebook, and Twitter as well in person networking groups such as Lee Hecht Harrison, SHRM, Metrohartford Alliance and local young professional organizations.
  • Coordinate/attend various networking functions, career fairs, college events, and speaking engagements in order to meet potential can while extending client outreach.
Candidate Info
7
years in
workforce
5
years
at this job
BS
Psychology
9

IT Account Manager at IBM

Account Management for 10 IBM Sites located in the Northeast, Mid-Atlantic and Remote Regions. Generated IT Sales opportunities within IBM.

  • Built relationships with IBM Clients by prospecting and cold calling to uncover their specific IT staffing needs. Qualified prospects, scheduled appointments, and generated revenue. Negotiated and obtained bill rates.
  • Account Management for up to 125 Technical employees.
  • Customer relations for IBM Client up to 250 customers.
  • Qualified candidates (resumes/applications) before being submitted to hiring managers.
  • Responded to RFP's and Bids for Department of Homeland Security and Department of Defense via IBM procurement requests.
  • Staffed Software Developers, DBA's, Programmers, etc. in contract positions.
Candidate Info
11
years in
workforce
1
year
at this job
Management Correspondence
10

Regional IT Account Manager

  • Delivered on-going recruiting and interviewing training to a team of recruiters, to ensure the highest quality of professionalism
  • Contributed to the development of an effective recruiting strategy plan that impacted the ROI of the overall business (i.e. work load, candidate flow, quality of hire, etc.)
  • Identified candidates through creative and unique sources strategies, conducted behavioral based interviews, managed and streamlined the recruiting process, and made job offers
  • Maintained accurate candidate and requisition records in Candidate Database
  • Ensured a positive candidate experience throughout process from recruiter communication through final interviews
Candidate Info
5
years in
workforce
1
year
at this job
Law Enforcement

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