Insurance Customer Service Representative Resume Samples - Page 3

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Insurance Customer Service Representatives are responsible for offering information and advice to customers signing insurance policies. Common tasks include doing paperwork, answering phone calls, handling mail, recommending claim actions and updating insurance records. Based on our example resumes, candidates for this job should demonstrate customer service skills, communication abilities, accuracy and computer literacy. Insurance Customer Service Representatives come from various educational backgrounds and often display a college degree in their resumes, although formal education is not compulsory.

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21

Insurance Customer Service Representative

  • Advised policy holders of alterations or increases to their policies.
  • Navigated numerous computer programs while remaining calm during times of high call volume.
  • Responsible for outbound calls informing customers of policy cancellations for non-payment.
  • Saved irate customers by offering beneficial discounts.
Candidate Info
7
years in
workforce
1
year
at this job
HS
High School Diploma
22

Insurance Customer Service Representative

  • Served as telephone receptionist for 2 agents
  • Ordered supplies for office
  • Prepared bank statements and made daily deposits
  • Processed payments and answered billing inquiries
Candidate Info
13
years in
workforce
1
year
at this job
C
Word, Excel
AS
Associate of Science
23

Insurance Customer Service Representative

  • Review new and renewing policies for commercial line clients
  • Recommend changes to policies verification of information provided
  • Maintain relationships with agents, insurance carriers, and clients
  • Utilize Applied and Real Time database systems
  • Licensed for Property and Casualty insurance in Minnesota and Wisconsin
  • Maintain confidential client information
Candidate Info
41
years in
workforce
8
years
at this job
General, Bookkeeping, And Accounting

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