Information Technology Technician Resume Samples

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Information Technology Technicians make sure computers and networks in an organization function properly. Resume samples in the field showcase duties such as installing hardware, configuring suitable software, finding ways to improve system performance, training staff on how to use information technology resources, and troubleshooting technical problems. The ideal candidate for the job should be able to highlight in his or her resume information technology expertise, attention to details, troubleshooting, teamwork, time management, and problem solving abilities. Successful candidates hold an Associate’s Degree in information technology.

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1

Information Technology Technician

Planed, schedule and managed installation and maintenance functions

  • Performed client-level information technology configuration, management and troubleshooting functions
  • Configured, managed and troubleshot peripheral devices to include hardware replacement to restore communications systems
  • Conducted periodic maintenance inspections on communications equipment
  • Maintained client/server software and hardware
  • Installed and configure Windows operating systems
  • Reported security incidents and executed corrective security procedures
  • Provided audio and video capability to support operational readiness
Candidate Info
8
years in
workforce
3
years
at this job
AS
Electronic Systems Technology
2

Information Technology Technician/user Account Specialist

  • Created user accounts for newly hired employees using iSearch, Data Warehouse, and Active Directory
  • Facilitated in company server migration to Office 365
  • Investigated and resolved technical and account issues for Select front office employees
  • Acted as first point of contact for all technical queries, assigning them to myself and other team members
Candidate Info
6
years in
workforce
7
months
at this job
HS
Cours De Civilsation Français De La Sorbonne
HS
High School Diploma
BA
Communication
3

Information Technology Technician

  • Assessed problem tickets in a way that best served the time constraints of the employee
  • Applied a background of software and hardware knowledge to most efficiently resolve
  • Used communication skills to adapt swiftly to any situation
  • Worked in conjunction with many types of employees to facilitate better business
Candidate Info
1
year in
workforce
4
months
at this job
BS
Computer Science
4

Information Technology Technician

Support the Technician/Helpdesk Supervisor in the day to day operations and interfaces with all departments with reference to both hardware and software issues.

  • Responsible for supporting all desktop computers to include but not limited to setup, configuration images, installation of software applications, email, and file locations.
  • Responsible for desktop documentation, maintenance, inventory, cleaning and repair of all parts and materials licensed and owned by Potawatomi Bingo Casino.
  • Responsible for the maintenance and inventory of all parts and materials of 3rdparty vendor products. Including receiving of new parts/materials, replacing of new parts/materials, and shipping of damaged parts/materials.
  • Responsible for the disassembling, relocating and assembling of all systems.
  • Remain current on all aspects of infrastructure technology through education such as seminars or webinars.
  • Ensure full compliance with departmental Internal Controls, policies, procedures and regulations.
  • Perform other duties as assigned.
Candidate Info
8
years in
workforce
3
years
at this job
Mis
5

Manager of Information Technology Technician

  • Assist clinical and support staff on software, hardware, and network related problems with escalation when necessary
  • Active Directory 2003 group policy creation and implementation in Windows 7 and Windows XP environments
  • Re-implemented a trouble ticketing system for the helpdesk so technicians can receive end-user requests and respond in a timely manner
  • Administrator of Zeacom Communications Center (v6.2) maintaining high up-time and availability
  • Upgrade and maintain various server and client equipment and software
  • Documented helpdesk trouble ticket troubleshooting trends and provided reports upon request
Candidate Info
8
years in
workforce
2
years
at this job
6

Information Technology Technician

Install and upgrade computer software and hardware.

  • Keep computer software up to date.
  • Diagnose and troubleshoot computers daily.
  • Remotely access computer from a terminal located elsewhere.
  • Establish and re-establish network connections.
  • Travel to city location to assist other faculty and members with technological issues.
  • Work with Northstar systems, Abacus, Windows XP and higher.
Candidate Info
11
years in
workforce
3
years
at this job
BS
Computer Science
7

Sr. Information Technology Technician

Performs information systems engineering to translate functional requirements and performance objectives into design criteria and specifications for the individual elements and subsystems that comprise that system. Designs and develops system engineering functions, required to support the engineering and acquisition of information systems that include the following: radio, fiber optics, inside and outside cable plant, air traffic control and navigational aide, technical control, networks, command and control, space and terrestrial communications, record data, switched data/voice, video, computer, office automation, automation security, communications security, network security, physical security systems, network and systems management and control, enterprise information systems, sustaining base information, logistics, resource management, research and development, libraries, and visual information systems in classrooms, command centers, conference rooms, and in units.

  • Provides direct support to the United States Army Information Systems Engineering Command (USAISEC) Information Technology (IT) Base Realignment and Closure (BRAC) Office
  • Conducts on-site surveys
  • Provides support in the development and engineering of system design plans, cable running lists, equipment interconnection diagrams.
  • Develops and conducts on-site systems acceptance testing to insure proper installation and configuration of equipment
Candidate Info
13
years in
workforce
6
years
at this job
AAS
Associate of Applied Science
8

Information Technology Technician (computer Relocation Technician)

  • Disconnect, relocate, reconnect computer equipment and workstations
  • Management and inventory of IT equipment
  • Work in teams to accomplish goals in a timely manner
  • Post move tech support to troubleshoot and diagnosis any issues
  • Provide excellent customer service to end users
  • Sub-contracted service sites include Microsoft, Yelp, Salesforce, etc.
Candidate Info
4
years in
workforce
2
years
at this job
BS
Business Administration
9

Information Technology Technician

  • Provide IT and Help Desk Support
  • Create user accounts, password resets
  • Software and application deployment and installations
  • Responsible for hardware installation and maintenance
  • Diagnose and troubleshoot help ticket issues to resolution or escalation
Candidate Info
17
years in
workforce
4
months
at this job
C
Certificate
AS
Music
Computer Networking Technology Program
10

At&t Retail, Sales Associate, Information Technology Technician I

  • Promoting the Sales of Electronic Goods
  • AT&T Retailer Online Reports
  • Cellphone & Computer Repairs
  • Cat5 & RG6 Cable Terminations
  • Cashier and Customer Service Assistance
  • Maintained records of hardware issues, performance and supplies.
Candidate Info
5
years in
workforce
5
years
at this job
Kinesiology
Information Technology

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