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Hotel Security Resume Samples
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0-5 years of experience
Carried out surveillance of company premises with the aid of CCTV system.
- Ensured authorized people and materials enter and exit through entrances.
- Provided safe entry and stay for guests.
- Carried out regular patrolling of hotel and its surroundings.
- Maintained hotel's image and reputation by maintaining law and order.
- Accomplished strict security set up and environment for employees, assets and guests.
0-5 years of experience
- Address guest queries and concerns, investigating issues of damages or theft
- Investigated incidents and prepared detailed reports regarding results
- Managed difficult and dangerous situations without disrupting hotel operations
- Managed patrols of hotel premises for violations, crime and suspicious activity
0-5 years of experience
Patrolled hotel and external area
- Assisted with impaired or disorderly patrons
- Performed traffic and crowd control
- Investigated incidents and completed reports as needed
- Observed security surveillance monitors and operated hotel fire system
0-5 years of experience
Ensured authorized people and materials enter and exit through entrances.
- Provided safe entry and stay for guests.
- Carried out regular patrolling of hotel and its surroundings.
- Maintained hotel's image and reputation by maintaining law and order.
- Accomplished strict security set up and environment for employees, assets and guests.
6-10 years of experience
Duties entail providing full security and safety of both guests and hotel staff, maintaining professionalism when handling guests during crisis and during normal circumstances.
- Access control and security checks throughout both hotel locations
- First point of contact for emergency requests
- Troubleshoot on-site safe assists
- Handled guest check-in as needed
- Provided both telephone and fixture repairs to guest rooms and in administrative offices as needed.
0-5 years of experience
Patrolled assigned areas on foot or in a vehicle to ensure building security.
- Verified visitor and employee badges while on the premises.
- Examined doors, windows, gates and other entrances for security.
- Screened visitors and employees seeking entry after hours.
- Informed and warned violators of trespassing.
- Answered radio pages and calls in a prompt manner.
- Coordinated response to emergency conditions, such as fire and ambulance.
- Maintained a professional and authoritative demeanor at all times.
0-5 years of experience
Examine doors, windows, and gates to determine that they are secured.
- Watch for and report irregularities, such as fire hazards, and security
- Greeted park patrons, answered questions and provided directions
- Issue parking tickets to violators.
- Assist front desk with guest lock outs & room service after hours
- Prepare daily written reports of any accidents or unusual occurrences.
0-5 years of experience
Reviews, Interprets, and Applies Corporate Policy and Procedures in accordance with State and Federal Guidelines.
- Observes and Reports all verifiable incidents, Accidents, and Fire Safety discrepancies in an efficient and timely manner.
- Performs and Completes all assigned tasks and patrols in accordance with Hotel Policy and Procedures.
- Maintains relationship with local Fire and Law Enforcement effectively to achieve a High Standard Security Objective.
- Attends daily briefings and assures Follow Up tasks are completes in a timely and efficient manner.
0-5 years of experience
Provide training, mentor and guidance to junior associates ensuring SOP (Standard Operating Procedures) are followed
- Provide overall security and safety for employees, hotel guests and assets
- Provide written documentation of any incident related to hotel property, hotel guest or employees missing property, theft, arrests, injuries, and medical emergencies
- Provide daily site assessment to ensure protection and safety of employee and guest assets
- Identify and report internal or external laws broken by using investigative tools within the department. (Ex. Security Camera, Existing reports, Footage of Incidents, documented statements)
- Maintain accurate documentation and reports of all incidents for further investigations for internal or external use
0-5 years of experience
Provide a safe & secure environment for hotel guest and staff
- Liaison with local/federal law enforcement, and first responder services
- Prepare detailed incident/accident reports and daily activity reports
- Monitor CCTV cameras and perform interior/exterior patrols of our property
- V.I.P, red carpet events and convention client security
- First aid, AED, and CPR certified
0-5 years of experience
Protect 500 plus guests and employees within hotel premises
- Respond and remedy violations in codes, complaints, medical emergencies, and various guest concerns
- Construct incident reports in a timely manner and with great attention to detail
- Conduct safety inspections, including interior and exterior patrols throughout property
- Coordinate and address security concerns with other security officers, supervisors, and management
0-5 years of experience
Maintained a safe work environment
- Circulated among visitors, patrons, or employees to preserve order and protect
- Monitored and authorize entrance and departure of employees, visitors, and other
- Utilized security equipment, i.e., walk thought magnetometer and hand wand device
0-5 years of experience
- Greet Clients while securing the front and side entrances at Dream Hotel
- Red carpet grand opening of Tao Hotel Restaurant/ Bar
- Using security systems equipment to monitor activities inside and possibly outside the hotel
- Monitor guest at rooftop restaurant/bar (Sanctuary Hotel)
- Respond to fire alarms and emergencies
- Security for Book signing at John Varvatos
0-5 years of experience
Ensure safety and security for guess and employees.
- Record and report any incidents.
- Perform inspection of all fire protection equipment.
- Help enforce all safety rules and fire prevention regulations.
- Direct security for hotel events
0-5 years of experience
- Worked in a team environment with the Hotel Security Team
- Greeted hotel guests at the door
- Conducted security checks of all 55 floors to make sure guests were not loitering in the hallways disturbing other guests
- Lead members of the security team to check on various issues such as guest complaints, lost room keys, and escorting customers back to their room once identity was verified
0-5 years of experience
Responsible for hotel guest safety and well being at downtown Atlanta hotel
- Coordinate business event functions and ensure team member and guest safety
- Supervise security staff of four patrol officers
- Assist with other hotel duties including delivery checks and inventory management
0-5 years of experience
- Assume head of security for entire building of hotel.
- Secure all entrance/interior doors.
- Secure pool, Jacuzzi, and fitness center rooms.
- Make hourly patrols of parking area for suspicious activity.
- Monitor guest activity throughout lobby of hotel.
- Check and secure all vacant rooms for availability.
10+ years of experience
- Overseeing the safety and security of the hotel and guests.
- Conducted security walks throughout the hotel property.
- Responding to guest request and any noise complaints.
0-5 years of experience
- Perform duties as Deputy Fire Safety Director in a luxury hotel
- Monitor security and surveillance system throughout entire building
- Coordinate V.I.P escorts, arrival, and departures
- Provide First Aid assistance for hotel guests, employees, and residents
- Assist guests with room-lockout, and EL SAFE system
0-5 years of experience
- Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
- Answer alarms and investigate disturbances.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Call police or fire departments in case of emergency, such as fire or presence of unauthorized persons.
0-5 years of experience
Hotel Security
- Respond to all emergencies. Patrol all floors and levels of the hotel. Issue warnings to vehicles or guests that is in violation of hotel rules and policies
- Direct traffic when hotel parking is to capacity.
- Provide guests with knowledge of the hotel and surrounding areas.
0-5 years of experience
Patrol all areas of the hotel inside and outside.
- Document all security report and log other pertinent information including but not limited to incidents or theft, injury/illness and safety violations.
- A member of a fire brigade and participates in monthly drill.
- Greeting all visitors and employee's entering the hotel as well providing them with information as needed and directing them to their right parties.
6-10 years of experience
Progressive 10-year security career in a high volume, public workplace environment.
- Report Writing
- Customer Service
- Training Security Staff
- Security Staff Employee Relations
- Arrest/Detention
- Emergency Response
- Security Performance Management
- Security Personnel Management
0-5 years of experience
Casino Security Enforcement
- Patrol and secured the premises
- Greet and assist guest as needed
- Theft prevention
- Report writing
0-5 years of experience
Hotel Security
- Patrol Hotel
- Daily Log
- Key Log
- Incident Reporting
- CCTV Monitor
Hotel Security Duties and Responsibilities
Hotel security's duties and responsibilities can vary depending on the location of the hotel and the crime rate in the area. However, based on our research of this position, the following responsibilities are usually assigned to hotel security:
Perform Surveillance The bulk of hotel security's day is filled with patrolling hotel grounds, parking lots, lobbies, restaurants, and hallways. They provide a sense of security to both hotel staff and guests simply by being present. Depending on hotel resources and size, some hotel security may be assigned to a surveillance room, where they monitor the hotel via security cameras.
Escort People In/Out of the Hotel Hotel security is also responsible for escorting guests and hotel staff to and from the hotel. If valet parking is unavailable late at night, hotel security may escort guests and staff in order to protect them. Additionally, hotel security may need to escort belligerent guests off hotel property, especially in hotels that have bars.
Maintain Order Hotels that have conference centers or are near conference centers often hold concurrent conferences or conventions. During these times, the hotel experiences a high volume of guests. Hotel security is often expected to maintain order among the different groups of guests.
Report to Supervisors and Management Hotel security is responsible for reporting all suspicious activity to their supervisors or hotel management. Usually, hotel security should report current events in real time through their radio and document events that have already been resolved.
Investigate Disturbances Hotel security must be on call anytime during their shift to investigate disturbances reported by hotel staff and guests. This can include things like excess noise coming from a guest's room or reports of suspicious people prowling the parking lot.
Hotel Security Skills and Qualifications
Hotel security works discretely and can think clearly under pressure to handle disturbances and identify threats quickly. This position doesn't require any formal education, but employers typically look for applicants with the following skills:- Security/military/law enforcement experience - it's helpful for hotel security to have previous military or law enforcement experience. At the very least, applicants should have previous security experience. With this experience, employers feel more confident in the applicant's ability perform well even while under pressure
- Professional authority - hotel security should give off an authoritative impression upon both staff and guests. They should be good at giving orders and verifying that they are followed
- First aid - since the likelihood of health incidents happening at a hotel are high, hotel security should be trained in first aid best practices and stay up-to-date with current standards
- Active listening skills - hotel security often listens to guests and staff as they are explaining disturbances. They need to be able to infer the true nature of the situation during potentially confusing conversations
- Communication skills - speaking and writing clearly is essential for the hotel security job. Communication with guests and upper management needs to be clear in order for things to happen smoothly
Hotel Security Education and Training
Hotel security doesn't usually need any formal education further than a high school diploma. However, most hotels prefer candidates to have at least some kind of formal security training. It's also helpful if hotel security has CPR certifications, since they are likely to encounter health emergencies during their shifts. Most states require hotel security to be registered in order to legally work as security.
Hotel Security Salary and Outlook
The Bureau of Labor Statistics (BLS) lists the median annual wage for hotel security at $25,840. This can vary depending on previous experience and location. The highest 10 percent of hotel security makes up to $47,260, while the lowest 10 percent makes less than $18,860. Whether hotel security gets a benefits package can vary greatly depending on the hotel and whether they work full or part time. However, most hotels provide some sort of employee discount on their own room rates. Over the next 10 years, the BLS reports a 6 percent growth projection for hotel security. As the hospitality industry continues to increase, there will always be a need for security to protect staff and guests.
Helpful Resources
Ready to take the next steps to becoming hotel security? Don't forget to check out some of these resources to get you on the right path:
National Association of Security Companies - The NASCO's mission is to "promote standards and professionalism for private security officers and within the contract security industry." This organization also works with federal, state, and local governments to promote licensing and registration standards for security guards. Here, you'll find plenty of resources from security guards who have real-life experience.
The Security Guard Training HQ Blog - This website was created for the sole purpose of providing an easier way to get training to become a security guard. The blog is filled with helpful tips about relevant security topics like government security, tools, and training. This is a good, free resource that can easily get you started.
The Gift of Fear and Other Survival Signs That Protect Us from Violence - This book, written by a man "Oprah Winfrey calls the nation's leading expert on violent behavior," aims to teach about the subtle art of identifying people who are about to commit violence. The things taught in this book are especially helpful for hotel security who want to learn how to better identify problematic people.
Beyond Fear: Thinking Sensibly About Security in an Uncertain World - Written by an internationally renowned security technologist, this book considers security in a world after 9/11. It delves deep into a variety of different questions and issues, and it helps you get into a mental state where you can counter any nervousness about the ever-changing world of security threats.
Safety Security Cover Letter Examples
