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Additional Hospitality Resume Samples
Hotel Front Desk Receptionist Resume Samples
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0-5 years of experience
Friendly and professional demeanor front desk receptionist with the desire to help others.
- Welcomed guests upon entry to the hotel, assisted with check in and check out.
- Answered phones, booked reservations, respond to emails and electronic reservations.
- Kept records of occupied rooms and guests' accounts.
- Prepared check out receipts and collected payments from departing guests.
0-5 years of experience
Registered guests and took the correct and needed information for complete registration.
- Made sure that credit cards being offered by clients for payments are valid.
- Issued room keys to guests and made certain that keys issued are correct.
- Introduced amenities and services to guests for their information and guidance.
- Encoded and organized pertinent information and data into the computer
- Recorded the expenditure of the guests and added it to the guests' bill of payment.
- Collected payment from guests during checking out and made sure they leave the premises safely.
- Assisted visitors and guests registered in the hotel.
- Guaranteed guests of a full hospitable service that would entice them to visit the hotel again
0-5 years of experience
Welcoming and processing guest check-in and check-out
- Responsible for guest reservations, monitoring guest emails and email inquiries, including assisting current and future guest local travel arrangements
- Ability to work under pressure and manage and resolve guest issues or complaints
- Direct experience with maintaining reservation system, room assignment and processing hotel documents
- Coordinating conference and meeting space areas based on the requirements and handling event planning issues.