Hotel Front Desk Clerk Resume Samples - Page 3

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Hotel Front Desk Clerks complete a variety of hotel management tasks, such as handling bookings, managing correspondence, accommodating guests, billing, taking payments, and solving complaints. Qualifications such as strong communication abilities, basic IT skills, customer service skills, attention to details, and a friendly attitude are common experience in Hotel Front Desk Clerk resume samples. The education section of most resumes usually highlights hotel management courses, but candidates holding just a high school diploma are accepted, too.

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21

Hotel Front Desk Clerk

Registering and assigning rooms to guests

  • Issuing room keys
  • Transmitting and receiving messages
  • Keeping records of occupied rooms and guests' accounts
  • Making and confirming reservations
  • Presenting statements to and collecting payments from departing guests
  • Kept inventory of room and cleaning items and ordered items when needed for housekeeping, office, or general purposes
  • Responsible for proper and effective organization of information regarding hotel guests
Candidate Info
1
year in
workforce
4
months
at this job
AS
Equine Science
22

Hotel Front Desk Clerk

Utilized excellent communication skills enhancing scheduling, room assignment, and greeting guest which increased company revenue.

  • Computes and collects payments.
  • Scheduling and confirming of reservations.
  • Answering and transferring calls while operating the front desk.
Candidate Info
13
years in
workforce
2
years
at this job
Medical
23

Hotel Front Desk Clerk

Utilized excellent communication skills enhancing scheduling, room assignment, and greeting guest which increased company revenue.

  • Computes and collects payments.
  • Scheduling and confirming of reservations.
  • Answering and transferring calls while operating the front desk.
Candidate Info
13
years in
workforce
2
years
at this job
Medical
24

Hotel Front Desk Clerk

Welcome and register guests and offer them services and room rates

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Issue room key and forward instructions to Bell Person
  • Make changes and confirm reservations by means of the Lodging Management Systems
  • Keep records of room availability and guests' accounts
  • Post charges of food, room, liquor and telephone to system and manual ledger
  • Maintain the hotel's high standard of service and hospitality
  • Provide the maximum quality of service to the guests
  • Verify that all updated reports have been run
  • Date stamp, arrange, and track incoming mail
Candidate Info
2
years in
workforce
2
years
at this job
25

Hotel Front Desk Clerk

  • Welcome and register guests and offer them services and room rates.
  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Maintain the hotel’s high standard of service and hospitality.
  • Posted charges of room, food and beverage, phone, compute guest bills using online system
  • Verify that all updated reports have been run
Candidate Info
11
years in
workforce
3
years
at this job
AS
Arts
26

Hotel Front Desk Clerk

In charge of making reservations in person or via telephone

  • Responsible for a quick and easy check in/check out for our guests
  • Answer guest questions or concerns while providing excellent customer service
  • Compile and check daily record sheets, guest accounts, receipts and vouchers for auditing and daily record keeping
Candidate Info
4
years in
workforce
1
year
at this job
Early Childhood Education
27

Hotel Front Desk Clerk

Welcome and register guests and offer them services and room rates

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Issue room key and forward instructions to Bell Person
  • Make changes and confirm reservations by means of the Lodging Management Systems
  • Keep records of room availability and guests' accounts
  • Post charges of food, room, liquor and telephone to system and manual ledger
  • Maintain the hotel's high standard of service and hospitality
  • Provide the maximum quality of service to the guests
  • Verify that all updated reports have been run
Candidate Info
6
years in
workforce
1
month
at this job
HS
High School Diploma
28

Hotel Front Desk Clerk

Assisted potential hotel guest reserve rooms for designated dates.

  • Handle guest with paying for their reservations via credit card or cash.
  • Assist guest in checking in and out of rooms.
  • Handled any questions pertaining hotel personal or rooms
Candidate Info
7
years in
workforce
7
months
at this job
AA
Business Administration
29

Hospitality Attendant & Hotel Front Desk Clerk

Assisted guest in the areas of Information Desk & Coat Check Operations

  • Checked in guests in accordance with gaming procedure
  • Operated Opera & CCT programming along with cash register
  • Maintained highest level of guest service standards
Candidate Info
6
years in
workforce
1
year
at this job
AS
Liberal Arts
BFA
Bachelor of Fine Arts
30

Hotel Front Desk Clerk

Welcome and register guests and offer them services

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Issue room keys and instruct any special notes or messages
  • Make changes and confirm reservations by means of the Front Office System
  • Use Point of Sale to post food charges
  • Maintain the hotel's high standard of service and hospitality
  • Verify that all updated reports have been run
  • Represented the Hotel in regard to guest complaints and situations that require instant action
  • Collected payment following all cash handling rules
  • Arranged Housekeeping Reports
  • Ensured the desk was always attended
Candidate Info
2
years in
workforce
2
years
at this job

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