Hotel Front Desk Clerk Resume Samples - Page 2

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Hotel Front Desk Clerks complete a variety of hotel management tasks, such as handling bookings, managing correspondence, accommodating guests, billing, taking payments, and solving complaints. Qualifications such as strong communication abilities, basic IT skills, customer service skills, attention to details, and a friendly attitude are common experience in Hotel Front Desk Clerk resume samples. The education section of most resumes usually highlights hotel management courses, but candidates holding just a high school diploma are accepted, too.

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11

Hotel Front Desk Clerk

Welcome and register guests and offer them services and room rates

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Make changes and confirm reservations
  • Answer 7 different phone lines
  • Collect payment transactions
  • Provide the maximum quality of service to the guests
  • Verify that all updated reports have been run
Candidate Info
7
years in
workforce
6
years
at this job
HS
Medical Billing And Coding Specialist
12

Hotel Front Desk Clerk

Welcome and register guests and offer them services and room rates

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Keep records of room availability and who is in-house
  • Maintain the hotel's high standard of service and hospitality
  • Provide the maximum quality of service to the guests
  • Verify that all updated reports have been run
  • Keep track of all incoming mail and/or packages
Candidate Info
5
years in
workforce
1
year
at this job
13

Hotel Front Desk Clerk

Welcome and register guests and offer them service and room rates

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Made changes and confirm reservations by means of the lodging management system
  • Represented the hotel in regard to guest complaints and situations that require instant actions
  • Maintain the hotel's high standard of service and hospitality
  • Distributed incoming mail and processed outgoing mail
Candidate Info
4
years in
workforce
4
years
at this job
HS
High School Diploma
14

Hotel Front Desk Clerk

Welcome and register guests and offer them services and room rates.

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner.
  • Issue room key and forward instructions to Bell Person.
  • Make changes and confirm reservations.
  • Post charges of food, room, liquor and telephone to system and manual ledger.
  • Keep records of room availability and guests' accounts.
  • Maintain the hotel's high standard of service and hospitality.
Candidate Info
5
years in
workforce
2
years
at this job
AS
Liberal Arts
15

Hotel Front Desk Clerk/night Audit

Welcomed and registered guest and offered them services and room rates

  • Handled guest check in and checkouts professionally and in a welcoming and specialized manner
  • Made changed and confirmed reservations by means of the Lodging Management systems
  • Kept records of room availability and guests' accounts Posted charges of food, room and telephone to system
  • Maintained the hotel's high standard of service and hospitality
  • Provided maximum quality service to the guests
  • Verified that all updated reports had been run (Night Audit)
Candidate Info
8
years in
workforce
4
months
at this job
HS
Nursing / Health Care
16

Hotel Front Desk Clerk

Welcome and register guests and offer them services and room rates

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Make changes and confirm reservations by means of the Lodging Management Systems
  • Keep records of room availability and guests' accounts
  • Post charges of food, room, liquor and telephone to system
  • Maintain the hotel's high standard of service and hospitality
  • Verify that all updated reports have been run
  • Date stamp, arrange, and track incoming mail
Candidate Info
9
years in
workforce
11
months
at this job
17

Hotel Front Desk Clerk

Greet, register, and assign rooms to guests of hotels or motels.

  • Make and confirm reservations.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Compute bills, collect payments, and make change for guests.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
Candidate Info
5
years in
workforce
3
years
at this job
18

Hotel Front Desk Clerk

Issue room key and forward Instructions to Bell Desk

  • Make changes and confirm reservations by means of the Lodging Management Systems
  • Keep records of room availability and guests' accounts
  • Post charges of food, room, liquor and telephone to system and manual ledger
  • Maintain the hotel's high standard of service and hospitality
  • Provide the maximum quality of service to the guests
  • Verify that all updated reports have been run
  • Date stamp, arrange, and track incoming mail
Candidate Info
3
years in
workforce
3
years
at this job
HS
High School Diploma
19

Ramada Conference Center Hotel Front Desk Clerk

Greet, register, and assign rooms to guests of hotels or motels.

  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
Candidate Info
3
years in
workforce
1
year
at this job
AA
Business Administration
20

Hotel Front Desk Clerk

Ensure the check-in and checkout process is handled in accordance with company policy by processing cash, credit card, and credit transactions accurately thus protecting the company's assets.

  • Handle guest complaints or concerns in a polite, courteous and efficient manner.
  • Prepare and distributes reports to the Hotel Manager.
  • Assists guests with check-in process at the Hotel in a courteous and polite manner.
Candidate Info
12
years in
workforce
2
years
at this job

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