Hotel Front Desk Agent Resume Samples - Page 4

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Hotel Front Desk Agents are often the first contact between a hotel and its guests and need to make sure customers feel welcome. The strongest samples resumes for Hotel Front Desk Agents list duties such as: making reservations, greeting guests, taking phone calls, handling correspondence, managing check-in operations, and answering to inquiries. The ideal candidate should demonstrate customer service orientation, accuracy, computer literacy, proactivity, and good communication skills. Education requirements are minimal, and most Hotel Front Desk Agents make display of a high school diploma in their resumes.

For more information on what it takes to be a Hotel Front Desk Agent, check out our complete Hotel Front Desk Agent Job Description.

31

Hotel Front Desk Agent

Maintain an inventory of vacancies, reservations and room assignments.

  • Register arriving guests and assign rooms
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts and receipts using computerized or manual systems
Candidate Info
4
years in
workforce
4
years
at this job
AA
Liberal Arts
BA
Psychology & Sociology
32

Hotel Front Desk Agent

Assist incoming guests with the check-in/out process of the hotel

  • Use a web based program to make hotel reservations
  • Receiving method of payment in the form of cash or credit card
  • Handle guest issues in a proficient professional manner
Candidate Info
8
years in
workforce
5
years
at this job
AS
Associate of Science
BA
Interpersonal And Public Relations
33

Hotel Front Desk Agent

Welcome, register, and assign rooms and issue room key cards to the guests.

  • Provide information about services available in the hotel and in the community.
  • Promote and sell guest rooms.
  • Keep an inventory of room reservations
  • Respond to reservation enquiries
  • Receive payment for accounts.
  • Advise housekeeping which rooms have been vacated and are ready for cleaning.
  • Answer telephones and take messages and handle guest mail.
  • Handle customer complaints or refer dissatisfied customers to a manager.
Candidate Info
4
years in
workforce
4
months
at this job
34

Hotel Front Desk Agent

  • Collecting all the necessary formal information from the customers
  • Processing, arranging for and organizing reservation bills as well as preparing essential reports
  • Handling the routine help desk duties including greeting the guests, providing them with all the necessary hotel information, making reservations, answering promptly the customers' queries on phone or in person
Candidate Info
14
years in
workforce
2
years
at this job
AAS
Computer Electronics Engineering Technology
AAS
In Software Applications Programming
35

Hotel Front Desk Agent

  • Greeted Guest upon entrance
  • Handled cash and credit card transactions
  • Additional duties reporting information to the next agent
Candidate Info
7
years in
workforce
6
months
at this job
HS
High School Diploma
Business Management

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