Hotel Concierge Resume Samples - Page 4

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Hotel Concierges welcome guests in a hospitality establishment and provide a variety of services: offering information about surroundings, calling taxis, handling baggage, making dinner reservations and travel arrangements, and running errands. They are also required to report to managers and fulfill special requests. The most successful Hotel Concierges are able to demonstrate both in their resumes and at the workplace courtesy, customer service orientation, enthusiasm, proactivity and the ability to work in shifts. Most Hotel Concierge resume samples display a high school diploma.

For more information on what it takes to be a Hotel Concierge, check out our complete Hotel Concierge Job Description.

31

Hotel Concierge

Tournament and Banquet Coordinator

  • Proshop Assistant
  • Hotel customer service
  • Helped maintain the membership newsletter
  • Organized and attended 5 Star-Employee Training
Candidate Info
3
years in
workforce
2
years
at this job
Public Relations / Broadcast Programming
32

Marketing, Special Events Coordinator & Hotel Concierge Relations

Handle all aspects of social media and website

  • Receives all reservations and special parties up to 50 guests
  • Develops relations with hotel and luxury lifestyle concierges in South Beach/Greater Miami area
  • Coordinates signature charitable events for the Nikki Beach brand & sponsors
Candidate Info
6
years in
workforce
9
months
at this job
BFA
Theatre & Dance
BS
Health Sciences
33

Hotel Concierge

Resolve any customer service issues and direct customer complaints

  • Manage registration procedures by handling all necessary documentation and information gathering
  • Coordinate resolutions for customer facing issues involving maintenance
  • Assist supervisors with accounts receivable and administrative paperwork
Candidate Info
6
years in
workforce
1
year
at this job
BBA
Sales And Marketing
34

Hotel Concierge/vacation Ownership Sales

Member of four person concierge team, manning desks in hotel lobby.

  • Greet and assist guests with desert activities, restaurant reservations, golf tee-times, special event needs, transportation and any other guest services requested.
  • Responsible for scheduling vacation ownership tours on property.
  • Contacted guests pre-arrival and post-departure to ensure superior customer service and establish relationships to promote repeat business.
Candidate Info
13
years in
workforce
1
year
at this job
35

Hotel Concierge

Assist all guest utilizing superior interpersonal communication skills.

  • Conduct periodic shift audits, assessing surrounding work area.
  • Answer phones in a professional and courteous manner.
  • Review service requests for arrivals.
Candidate Info
8
years in
workforce
2
years
at this job
Psychology
36

Front Desk/hotel Concierge

  • Assigned rooms to the guests and check guests in/out at the correct time
  • Handle customer phone calls, email and voicemail messages
  • Resolve guest complaints, ensuring guest satisfaction
  • Respond to guest inquires and requests regarding hotel services, reservations, local attractions, and directions
Candidate Info
28
years in
workforce
10
years
at this job
37

Hotel Concierge Attendant

  • Responsible for setting the tone and image of the hotel through providing guest services including tourist information, tour arrangements, and airline reservations.
  • Made restaurant recommendations and dinner reservations based on comprehensive knowledge and contact with on property and local area restaurants.
  • Diplomatically and effectively resolved guest grievances and problems.
  • Functioned also as a pool attendant and front desk agent.
Candidate Info
2
years in
workforce
1
year
at this job
BS
Tourism And Event Management
38

Hotel Concierge

Introduce the guests to the [company name] hotel

  • Interact with guests and take care of any specific accommodations they need
  • Assist in hotel restaurant management
  • Maintain guest check in and check out records
Candidate Info
2
years in
workforce
2
years
at this job

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