Hostess Resume Samples

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Hostesses work in restaurants or hotels and greet customers. Their role is making patrons or guests feel welcome and ensuring a pleasant experience by taking people to the table, offering menus, chatting or responding to inquiries, and making sure tables are clean. Those seeking to work as Hostesses should emphasize in their resumes courtesy, customer service orientation, enthusiasm, proactivity and good communication abilities. A high school diploma is common experience in most Hostess resume samples.

For more information on what it takes to be a Hostess, check out our complete Hostess Job Description.

Looking for cover letter ideas? See our sample Hostess Cover Letter.

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1

Hostess

Answered an average of 60 calls per day on multi-line phone system.

  • Addressed guest inquiries and issues, solved problems and provided product
  • Greeted guests walking in the door and ascertained guests needs.
  • Provided an elevated guest experience to generate a loyal clientele.
  • Organized reservations and walk-in parties to ensure guest satisfaction.
  • Maintained constant communication between management and all other employees to provide smooth operations in an extreme high volume environment.
  • Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere.
Candidate Info
10
years in
workforce
9
months
at this job
AAS
Medical Sonography
AAS
Associate of Applied Science
2

Hostess

Maintained professional and sharp appearance at all times

  • Scheduled all reservations and planned seating arrangements for lunch and dinner service
  • Performed all dining room preparatory work and break down at the end of each shift
  • Assisted in setting up private events and larger special events
  • Developed rapport with clients and generated repeat business through friendly demeanor
  • Inspected and maintained dining room serving stations for neatness and cleanliness
Candidate Info
5
years in
workforce
8
months
at this job
BS
Travel
3

Hostess

Food Safety and Receiving Manager

  • Managed food safety and receiving departments.
  • Maintained master cleaning schedule for the bakery.
  • Ordered and kept inventory of raw materials for production and sanitation departments.
  • Coordinated food and personal monthly safety training.
  • Acquired knowledge of and executed record control program.
Candidate Info
18
years in
workforce
7
years
at this job
HS
Sciences
HS
High School Diploma
C
Art
4

Hostess

Greeted patrons, answered telephone, sat customers at tables, presented menus, took orders, relayed orders to kitchen, arranged dining room, made reservation provisions, cleaned tables, and ensured tidy and organized work area.

  • Well known for friendly customer service and ability to maintain professional demeanor in challenging situations or with difficult customers.
  • Recognized for hard work, dedication, dependability, prompt and reliable attendance, and willingness to work overtime as needed.
  • Established excellent working rapport and team work with coworkers and reputation as ethical and honest employee.
Candidate Info
3
years in
workforce
1
year
at this job
5

Hostess/server

Responsible for the coordination, contracting and facilitation of private events including weddings, business meetings, and social events to ensure optimal customer satisfaction and customer service experiences.

  • Responsible for the supervision and training of the hostess team to ensure customer service needs and clientele requests are appropriately accommodated.
  • Organized and distributed special occasion cards to customers celebrating special events to ensure a unique and personal experience.
  • Cultivated relationships with local businesses by representing Southernmost Beach Cafe at off-site events and functions to enhance networking opportunities.
  • Coordinated and supervised shifts by organizing employee floor plans and tracking reservation statistics to manage daily operations.
  • Developed and facilitated new marketing techniques to ensure guest retention.
  • Ability to work in a fast paced and demanding work environment.
  • Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings.
Candidate Info
7
years in
workforce
10
months
at this job
Marketing/sales
6

Hostess

Successfully increased premier reward members

  • Created personal relationships with guests to increase experience satisfaction
  • Coordinate revolving schedule of areas to be seated as well as administrating cut slips
  • Trained and managed new hires in all front office areas of operation
  • Answered and directed phone calls to appropriate extensions
Candidate Info
8
years in
workforce
10
months
at this job
BBA
Marketing
7

Hostess

  • Greeted customers and coordinated incoming reservations and table-resets
  • Answered phone to provide hours of operation, special event inquires, screen calls for management, and book/confirm reservations
  • Scheduled interviews and trained new hires
  • Monitored dining room to provide an accurate, updated floor plan and cover count
  • Acquired and relayed customer feedback to management
Candidate Info
5
years in
workforce
6
months
at this job
BS
Public Health
8

Hostess

Developed and maintained positive working relationships with others, supported team to reach common goals, and listened and responded appropriately to the concerns of other employees/guest

  • Monitored dining rooms for seating availability, service, safety, and satisfaction of guests
  • Delegated nightly duties to hostess staff
  • Closed restaurant, checked out co-hostess and ensured co-workers completed assigned tasks
Candidate Info
2
years in
workforce
1
year
at this job
BS
Business, Marketing
9

Hostess/server

Interacted with customers on a daily basis, handling all aspects of customer relations and attending to all customer questions and concerns in a timely and professional manner

  • Maintained and helped run hostess stand and managed sales records for each shift
  • Promoted sales and recognized by management for superior shopper scores
  • Turned over dining room repeatedly throughout each shift, upholding all health and safety standards to meet company policies and procedures, and secure a safe and enjoyable dining experience for all guests
Candidate Info
3
years in
workforce
3
years
at this job
C
Pharmacy Technician
10

Hostess

Greeted and seated guests as well as monitor the flow of guests with seating availability and servers.

  • Answered questions about the service, restaurant history and food menus.
  • Ensured coverage of the hostess stand at all times.
  • Updated the status of the turn tables along with cleaning the food and the drink menus.
  • Made reservations, answered phones as well as confirmation calls.
Candidate Info
5
years in
workforce
4
months
at this job
BBA
Marketing
MA
Master of Arts

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