Head Waiter Resume Samples

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Head Waiters are senior members of the food service team and are responsible for training junior staff, evaluating customer satisfaction, promoting special menu items, monitoring waiters, assigning tasks, and solving customer complaints. Based on our collection of sample resumes, essential qualifications for this job are serving skills, customer service orientation, teamwork, leadership, the ability to stand for extended periods of time, and communication abilities. Most Head Waiters make display of a high school diploma in their resumes.

For more information on what it takes to be a Head Waiter, check out our complete Head Waiter Job Description.

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1

Front of House Supervisor/head Waiter

Trained and supervised up to 150 new hires and regular wait staff.

  • Coordinated with catering staff on groups and parties upwards of 50 persons.
  • Maintained quality control of dining and bar areas grossing upwards of $10,000 daily.
  • Assisted in payroll duties of fulltime and part time staff upwards of 35 biweekly.
  • Lead spokesperson at all company events grossing over $500,000 annually.
  • Supervised and directed press releases and contract negotiations for artist and vendors.
  • Devised marketing strategies for new clients and coordinated resources for community affairs.
  • Spearheaded company public relations campaign introducing it locally in state and out of state.
Candidate Info
31
years in
workforce
3
years
at this job
2

Trainer, Head Waiter, and Scheduling Supervisor

Casual fine dining waiter for 250 seat establishment, specializing in steaks, seafood, and basic wine sales.

  • Started at the ground level and advanced to Head Waiter within 15 months of tenure.
  • Successfully performed as Manager On Duty for most weekday nights, and managed the schedule for servers and bussers for a staff of 15.
  • Championed by current boss at Westmark Inn to apply for the position after turning 21 (the age required in AK to serve alcoholic beverages).
Candidate Info
11
years in
workforce
4
years
at this job
3

Head Waiter

Started off as a waiter and was promoted to head waiter after several years with the company

  • Demonstrated ability to provide guests with genuine hospitality and to deliver
  • Assisted in room service and provided excellent food and beverage service to hotel guests
  • Participated in planning, preparing, cooking, and serving meals when a cook was not available
  • Called in for distressed flights (Miami International Airport) and responsible for providing meals for passengers for one night stay
Candidate Info
38
years in
workforce
18
years
at this job
4

Key Employee/trainer/bartender/head Waiter/server

Supported the management team by upholding restaurant quality, sanitation and safety standards.

  • Trained and certified all new hourly hires by following corporate guidelines.
  • Handled all routine customer problems, ensuring all concerns were corrected and customers left satisfied.
  • Supported and coached the front-of-the-house staff in excellent customer service.
  • Prepared and conducted pre-shift meetings to provide clear direction on daily focuses.
Candidate Info
2
years in
workforce
2
years
at this job
BS
Restaurant / Hotel Management
5

Head Waiter & Bartender

Acted as manager on duty during shifts as needed, included opening and closing duties,
checking in and out servers per shift, and accurate cash drops

  • Provided guests with an exceptional dining experience and quality service
  • Expedited and inspected food items prior to serving customers to ensure quality maintenance
  • Held responsibility of handling/serving all food and beverage items as per the policies of the state (TABC)
Candidate Info
5
years in
workforce
5
years
at this job
AAS
Culinary Arts
6

Head Waiter

Trained new staff on restaurant guidelines and policies, good customer service and computer system.

  • Assisted manager with making plans for banquets for weddings, corporate events and parties.
  • Answered customers' questions on menu items, ingredients and differences between dishes.
  • Catered events at customers' houses. Served food, attended to guests and broke down event at the end of the evening.
Candidate Info
10
years in
workforce
7
years
at this job
AS
Nursing Education
BS
Nursing Education
BS
Computer Science
7

Head Waiter

Trained new waiter and waitress on customer service expectations, safety procedures, proper food handling, and restaurant protocols.

  • Monitored dining area to ensure best customer experiences.
  • Helped customers with their inquiries and resolved issues promptly.
  • Consistently checked on customers to ensure satisfaction with each food course and beverages.
  • Effectively communicated with all staffs regarding new protocols.
  • Managed closing duties.
  • Became head-waiter after about four months.
Candidate Info
3
years in
workforce
1
year
at this job
C
Certificate
8

Shift Leader/ Head Waiter/ Bartender

Maintained all records and self-managed any needed department improvements.

  • Promoted three times and consistently recognized by management and corporate office on positive attitude and ability to deliver superior customer service.
  • Responsible for delegating all closing tasks to fellow associates, and staying until all duties and tasks were completed.
  • Held and maintained duties of head waiter including, but not limited to, incoming and outgoing
  • Distributed all money designated for "tip pool" to the designated employees.
  • Promoted to Bartender, maintaining knowledge of mixed drinks and providing a daily inventory on all liquor for the management's weekly order.
  • Educated new hires and promoted associates, as a trainer, on all policies and procedures.
  • Utilized teamwork in Holiday Contest, resulting in top seller and the top selling team.
Candidate Info
2
years in
workforce
2
years
at this job
HS
High School Diploma
AA
Clinical Psychology
9

Head Waiter

  • Specialized in Fine Dining Italian Cuisine with Wine Service
  • Ensured all waiter duties were preformed efficiently and correctly
  • Served customers in a friendly and professional manner
  • Awarded Employee of the Month in January 2002 for highest wine sales
Candidate Info
3
years in
workforce
3
years
at this job
C
Stcw 95
BA
Social Sciences
10

Head Waiter/bartender

Trained, coached and mentored staff to ensure smooth adoption of new programs and policies.

  • Managed cash drops and supervised the balance of daily shift revenue.
  • Served as mentor to junior team members to enforce teambuilding.
  • Performed administrative activities such as placing inventory orders and budgeting.
Candidate Info
6
years in
workforce
3
years
at this job
AS
Applied Science
BBA
Bachelor of Business Administration

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