Head Housekeeper Resume Samples

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Head Housekeepers are employed by hotels with the purpose of coordinating housekeeping staff and maintaining rooms sparklingly clean. Common duties of a Head Housekeeper include liaising with suppliers, ordering supplies, scheduling staff rotas, assigning tasks, taking disciplinary measures, overseeing budgets, and returning lost property to owners. Our selection of example resumes for this role mentions the following job requirements: housekeeping expertise, leadership, budgeting, customer service orientation, resourcefulness, and quality focus. The ideal candidate should hold a high school diploma and be trained in hospitality management.

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1

Head Housekeeper

Responsible for cleaning hotel rooms including vacuuming, disinfecting surfaces ensuring cleanliness of bathrooms, dusting, and deep cleaning.

  • Supervised cleaning staff, closely monitored job performance, and reported issues to management.
  • Followed room cleaning procedures and safety guidelines.
  • Laundered towels, sheets and other items
  • Supplied staff with cleaning equipment and supplies
  • Resolved customer complaints
Candidate Info
4
years in
workforce
3
years
at this job
HS
High School Diploma
2

Head Housekeeper

Conducted the thorough cleaning of 112 rooms upon vacancy. As well as assisted other housekeepers with the general cleaning of stay-overs.

  • Obtained list of vacant rooms to be cleaned immediately and list of prospective check-outs.
  • Advised manager, desk clerk and admitting personnel of rooms ready for occupancy.
  • Investigated complaints regarding housekeeping service and equipment and took corrective action.
  • Examined rooms, halls and lobbies to determine need for repairs, replacement of furniture or equipment and made recommendations to management.
  • Promoted from Part-Time Housekeeper to Head Housekeeper 2 weeks after hire date.
Candidate Info
5
years in
workforce
8
months
at this job
GED
GED
3

Head Housekeeper

Fully trained, and certified Head Housekeeper.

  • Maintain high quality and high cleanliness standards established by IHG.
  • Hired, trained, and maintained a staff of twenty employees
  • Proficient in using the computer system OPERA.
  • Maintained a 95% average customer service score in housekeeping and laundry department.
Candidate Info
4
years in
workforce
4
years
at this job
HS
High School Diploma
4

Head Housekeeper

As Head Housekeeper, supervise and schedule housekeeping staff of 8-10 housekeepers.

  • Maintain excellent customer service on a daily basis with guests
  • Organize and place orders for hotel supplies and linens.
  • Lead the housekeeping team through a hotel owner change and a new General Manager with improved room turnover times and performance.
  • Often backup for the breakfast attendant, setting up and preparing the Continental guest
Candidate Info
4
years in
workforce
1
year
at this job
Dance
5

Head Housekeeper

  • Hired and trained housekeeping personnel
  • Created work schedules for all housekeeping personnel
  • Ordered all necessary cleaning supplies
  • Coordinated with nursing staff regarding residents
Candidate Info
10
years in
workforce
4
years
at this job
HS
Workplace
Liberal Arts, Theater
Management
6

Head Housekeeper/desk Clerk

  • Maintained clean and comfortable hotel rooms by performing cleaning duties including but not limited to: vacuuming, cleaning bathrooms, dusting, making beds, disposing of trash and replenishing guest supplies
  • Carried linens, towels, toilet items and cleaning supplies using a wheeled cart for maximum efficiency
  • Assisted management with front desk duties such as checking in guests, taking payments and answering questions as needed
  • Assisted all customers by providing detailed information, resolving complaints and ensuring their overall happiness during their hotel stay
Candidate Info
4
years in
workforce
4
years
at this job
HS
High School Diploma
7

Head Housekeeper

Breaking out the house

  • Cleaning Rooms and public areas
  • Supervising other housekeepers when needed
  • Laundry
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
Candidate Info
9
years in
workforce
2
months
at this job
HS
High School Diploma
8

Head Housekeeper

  • Assist and directed customers
  • Organized utility closet
  • Empty trash cans/clean parking lot
  • Stocked items in closet in neatly fashion
  • Cleaned and Maintained restrooms/hallways
Candidate Info
8
years in
workforce
1
year
at this job
9

Head Housekeeper/laundry Room Attendant

  • Greet every guest with a smile, even when busy
  • Check rooms to verify vacancies post check-out
  • Inspect rooms for damage and alert management of any issues
  • Request maintenance orders to fix non-functional equipment or to address damage
  • Clean rooms completely, started at furthest point from door cleaning, wiping, or vacuuming every surface while checking for damages
Candidate Info
20
years in
workforce
4
years
at this job
HS
High School Diploma
10

Head Housekeeper

  • Manage 10+ housekeeping staff, the department’s weekly schedule, inventory control, department budget and organization of daily duties
  • Oversee, hire and train all housekeeping staff
  • Ensure Intercontinental Hotel Group (IHG) quality control standards
Candidate Info
14
years in
workforce
9
months
at this job
BA
Business Sciences
MA
Business Economy
Tourism

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