Head Hostess Resume Samples

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Head Hostesses ensure an excellent customer experience and also coordinate teams of hostesses. Daily activities a Head Hostess usually performs are greeting customers, escorting them to tables, monitoring seating, informing customers on wait period, making sure tables are cleaned after use, taking phone calls for reservations, and thanking customers upon departure. Successful resume samples in the field make display of skills such as customer service, knowledge of restaurant operations, excellent communication skills, cash handling abilities, and teamwork. Employers select resumes displaying a high school diploma and training in hotel management at a community college.

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1

Head Hostess/server

Created a wait list and provided an estimated time frame due to high volume in restaurant

  • Made sure servers were prepared to take on more tables before seating new customers
  • Monitored tables/customers to make sure service as well as comfort was provided.
  • Took food orders and relayed orders to kitchen and double checked the order was confirmed.
  • Double checked the food that came out of kitchen was correct before serving customers
  • Kept up with tables to make sure service/food was satisfying
  • Worked at a highly fast paced environment with opportunities to multitask and be attentive with customers.
Candidate Info
3
years in
workforce
3
years
at this job
2

Head Hostess

  • First impression of restaurant and last warming goodbye, creating positive and fun experience for customers.
  • Reservation bookkeeper, ensuring organized and accurate records of customers.
  • Plan private dining room events, help to create romantic evenings for dinner dates, set up birthday parties and even assist in proposals.
  • Strive for customer satisfaction by meeting all personal and special requests of guests.
  • Prepare tables with cloth napkins, water, wine and flowers when delivered.
  • Handle customer complaints and try my best to reach a satisfactory solution.
Candidate Info
4
years in
workforce
4
years
at this job
HS
High School Diploma
C
Criminal Justice
BA
Criminal Justice Administration
3

Head Hostess/takeaway/certified Trainer

Welcoming guests into the restaurant, guiding them to their table, handing them menus and informing them on weekly specials.

  • Answering the telephone and speaking with our anticipated guests that call to inquire about our menu, call ahead seating, wait times, comments/complaints, etc.
  • Playing the role of lead host for most shifts which involves, organizing wait times, deciding other hosts duties and telling them where to sit guests.
  • Constantly communicating with all managers on duty as well as all front of the house staff.
  • Maintaining composure under periods of high stress and high volume.
  • Writing down take-out orders in person and over the phone and entering the orders into a point of sales system.
  • Assembling take-out orders and cash handling.
Candidate Info
5
years in
workforce
4
years
at this job
BA
Psychology
4

Head Hostess

  • Managed floor inventory as well as back stock
  • Responsible for merchandising and display standards
  • Assisted clients with purchases regarding trend forecasting and styling
Candidate Info
5
years in
workforce
7
months
at this job
AA
Merchandise Buying
Early Childhood Education
5

Head Hostess/ Retail

  • Greeted arriving guests and provided estimated wait times
  • Attends all scheduled employee meetings and brings suggestions for improvement
  • Scheduled reservations over the phone and in person
  • Receiving and storing the delivery of large amounts of stock
  • Maintain clean and organized tables and work area
  • Responsible dealing with customer complaints
  • Completing each transaction in a quick and efficient manner
Candidate Info
7
years in
workforce
2
years
at this job
AS
Business Administration
6

Head Hostess

  • Training new hostess
  • Responsible for reaching out to the reservation service (Reserve) when restaurant iPad malfunctions
  • Assigned co-hosts their positions to focus on for the shifts
  • Greet guests, run food and drinks, bus tables
  • Maintained waiting list, reservations and seating chart for entire restaurant throughout service.
Candidate Info
3
years in
workforce
2
years
at this job
AS
Psychology
7

Head Hostess

  • Answering phone and taking phone reservations, answering questions, providing directions, recording take-out orders
  • Organizing layout of tables with reservations for the night, pre assigning all tables.
  • Setting up tables for large parties
  • Seating reservations at proper table
  • Providing information about parties/banquets, showing room for party, checking date availability and referring to restaurant party planner
  • Clean and organize stand at the end of the night
Candidate Info
3
years in
workforce
9
months
at this job
8

Waitress, Bartender, Head Hostess

  • Informed customers about various products offered
  • Collaborated with team of waiters and hosts to provide excellent customer service
  • Experience and comfortable working with various types of people in challenging situations
Candidate Info
5
years in
workforce
4
years
at this job
Restaurant Hotel Industry Management
9

Head Hostess/waitress/cashier

  • Ensure our customers are always delighted and leave having a positive experience
  • Maintain a clean, safe, happy and healthy work / dining environment
  • Submit catering requests
  • Host parties and events
  • Responsible for opening and closing establishment on selected days
Candidate Info
8
years in
workforce
7
years
at this job
BA
Concentrated
10

Head Hostess and Assistant Event Coordinator

  • Greet and interact with guests in a professional manner.
  • Assist in coordinating large reservations and events.
  • Handle take-out orders efficiently and upsell to maximize profit.
Candidate Info
5
years in
workforce
3
years
at this job
BBA
Marketing, International Business

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