Guest Service Manager Resume Samples - Page 2

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Guest Service Managers are usually employed by hotels and handle various aspects of guest experience. Some of the duties a Guest Service Manager completes are solving guest issues, coordinate check-in processes, supervising employees, scheduling shifts, and implementing customer service programs. Based on our selection of example resumes, these professionals should demonstrate leadership, customer focus, effective communication, problem-solving skills, and knowledge of hotel management software. Most eligible resumes make display of a degree in hospitality or business management.

Find out what is the best resume for you in our Ultimate Resume Format Guide.

11

Guest Service Manager

Trained and managed first year employees performing resort operations

  • Managed inventory for a beer and wine list with over 50 different items
  • Worked extensively with distributers to bring in a unique variety of different products
  • Planned, promoted, and oversaw weekly pool parties for 300 plus guests
  • Responsible for weekly beach rentals and alcohol sales
  • Conducted daily bank reconciliation for fitness center and surf shack registers
  • Performed quality customer care to guests and homeowners of The Currituck Club
Candidate Info
12
years in
workforce
7
years
at this job
BS
Hospitality Management
12

Guest Service Manager

  • Managed the font desk of an 85-room hotel in Downtown Seattle, selling and maintaining reservations while providing friendly and efficient customer service to guests.
  • Employee of the Quarter, Spring and Summer 2012
  • Salesmanship helped maintain property status as Top Grossing Travelodge in the Northwest.
  • Assisted in management of online and in-house reservation systems at sister hotel property, The College Inn.
Candidate Info
5
years in
workforce
2
years
at this job
BS
Biological Systems Engineering
13

Guest Service Manager

  • Increased yearly guest satisfaction from 81% to 91.5%.
  • Implemented daily routines to complete tasks on time.
  • Created daily challenges to motivate the team to meet goals and expectations.
  • Managed personal, implemented corrective actions as necessary, and compiled annual reviews.
Candidate Info
6
years in
workforce
1
year
at this job
Various Business

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!