Front Office Supervisor Resume Samples - Page 4

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Front Office Supervisors maintain a professional working environment in Front Office departments and fulfill a variety of job functions, such as training employees and assigning tasks, solving problems, implementing procedures, providing customer service, and reporting to company managers. The most successful Front Office Supervisor resume samples highlight leadership, communication skills, problem-solving abilities, basic IT skills and being able to handle crisis. College degrees in relevant fields are common experience in many resumes, although a high school diploma is the usual education requirement for the job.

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31

Front Office Supervisor

Supervise and oversee all the duties performed by employees of the front desk

  • Verify all employees of the front office are completing assigned tasks for their shift
  • Responsible for making the schedule for all front desk employees
  • Make sure all rooming lists, group lists, and arrivals are accurate for the day
  • Anticipate critical situations and plan effective solutions to resolve certain situations
  • Communicate with all department heads to maintain a smooth visit for all guests
  • Help train new employees at the front desk
Candidate Info
1
year in
workforce
1
year
at this job
BS
Hotel And Restaurant Management
32

Front Office Supervisor

  • Supervise the overall daily operation of the medical clinic (patient appointment and registration scheduling, building and retaining clientele, and financial reporting).
  • Regulate office schedule for physician and patients.
  • Posted and balanced daily charge entry.
  • Coded physician-patient office encounters using ICD-9, CPT codes.
  • Worked closely with physician and office staff to assist with medical office and patient care.
  • Performed overall receptionist duties by: answering telephones and fax request, greeted patients and guest, and collecting patient information and treatment payments.
Candidate Info
12
years in
workforce
6
years
at this job
BS
Business Administration
Medical
33

Front Office Supervisor

Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting

  • Train and review methods to increase productivity and excellent customer service
  • Develop, implement and maintain office policies and procedures
  • Interview, hire and train a productive medical office team and conduct performance reviews
  • Provide coverage and assistance to Practice Administrator as needed
Candidate Info
14
years in
workforce
2
years
at this job
HS
High School Diploma
BA
Human Services
34

Front Office Supervisor

  • Team leader responsible for the operations of the hotel during the night shift including the training, supervision, and development of staff
  • Utilize pre-arrival planning resources via email to anticipate needs and individualize guests experiences
  • Assist with the execution of incentive programs such as the “Room Upgrade Program” for ambassadors geared toward revenue management and improving department performance
  • Implemented a “Did You Know” binder to raise awareness of the hotel operations
  • Created the “Guest of the Day” program to promote guest appreciation and drive guest satisfaction
  • Ensure quality service through inspection for the cleanliness of all public areas and guestrooms.
  • Assist managers with the operation of the Housekeeping department including breaking out the house, inspecting rooms and public space, and assessing staffing levels
Candidate Info
11
years in
workforce
8
years
at this job
BA
Psychology / Human Services
35

Front Office Supervisor

  • Supervise the front office and hotel to ensure compliance of company policies
  • Motivate and train a 10-man team of front desk agents and night auditors
  • Involved in decision making related to the hiring of potential candidates and termination of employees
  • Serve as manager-on-duty including, but not limited to, front desk agent responsibilities and service recovery
  • Scheduling, administering performance appraisals, and interviewing potential candidates
  • Rewarded as Employee of the Month for October 2012
Candidate Info
8
years in
workforce
3
years
at this job
BA
Business Administration

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