Front Office Assistant Resume Samples

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Front Office Assistants are responsible for greeting the clients of an organization, answering to phone calls, handling mail, updating databases, taking orders, collecting payments, and many others, depending on the company's specific needs. Essential Front Office Assistant skills listed in the most successful resume samples are courtesy, problem-solving skills, communication abilities and computer literacy. A high school diploma is the usual education requirement for the job, although many candidates display a college degree in their resumes.

For more information on what it takes to be a Front Office Assistant, check out our complete Front Office Assistant Job Description.

Looking for cover letter ideas? See our sample Front Office Assistant Cover Letter.

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1

Front Office Assistant

Manage the office for a high-volume business office. Handle all administrative tasks including customer service, workflow, and scheduling. Collaborate with the office staff to define policies and practices.

  • Developed a process that ensured the timely and accurate filing and verification of automobile titles. This timely and accurate process helped make Manheim the preferred auto auction in the state of Utah.
  • Took the leadership to organize the office into a high efficient workplace.
  • Implemented best practices in tracking supplier and customer invoices. This resulted in lower office operating costs.
  • In order to improve office operations, created standard forms in Microsoft Word.
  • Managed the company's entire inventory of purchased and sold automobiles. Improved inventory accuracy.
Candidate Info
7
years in
workforce
3
years
at this job
2

Front Office Assistant/veterinarian Assistant

Handle patient services by greeting, check in, handle financial transactions, and maintain patient files in Vetstreet software.

  • Answering a multi-line phone system to assist clients with appointments, questions, and taking detailed messages.
  • Assisted Technicians and Doctors when needed and helped with lab cleaning and running blood and fecal samples.
  • Learned proper handling of animals of all kinds and temperaments to keep employees safe.
  • Assisting the Veterinarians with surgeries. Duties include sedation, intubation, and monitoring patient vitals during recovery.
Candidate Info
12
years in
workforce
2
years
at this job
HS
High School Diploma
AS
Dental Assisting
3

Medical Front Office Assistant

Greeted patients and ascertained reason for visit, obtaining symptoms and medical histories.

  • Answered telephone calls in a timely and professional manner, utilizing excellent telephone etiquette.
  • Maintained and update filing, inventor, mailing and database systems, both manually and on computer.
  • Reviewed files, records, and other documents to obtain information to effectively respond to company and customer requests.
  • Prepared patients, examination rooms and equipment for exams.
  • Interviewed and charted patients. Took and charted vital signs.
  • Stocked rooms with proper supplies and maintained a safe and clean work area.
Candidate Info
7
years in
workforce
10
months
at this job
C
Front And Back Medical Assistant
4

Front Office Assistant

Serves as a scheduling/reservation specialist for New and Undergraduate student Orientation

  • Received calls, directed calls, retrieved and distributed voicemail messages
  • Responded to inquiries concerning policies, procedures and requirements, resolved routine and complex problems
  • Reviewed forms and updated spreadsheets to ensure accuracy, edited student organization and departmental publications to meet posting policy approval
  • Prepared information and materials for Supervisor on student Orientation and Events
  • Set appointments for staff and students, maintained database on variety of student information
  • Prepared meeting minutes, intercepted and distributed department mail and packages
  • Provided a variety of administrative support to office staff and other creative assistance as needed
Candidate Info
16
years in
workforce
1
year
at this job
C
Health Unit Coordinating / Medical Assisting
AS
Business Management
5

Front Office Assistant

Greeted patients, ascertained reason for visit, and verified patient insurance.

  • Interviewed patients to collect information for chart and insurance filings.
  • Answered telephone and directed calls to the appropriate staff and/or recorded messages.
  • Requested medical records from other sources, scanned the records into the computer database and into patient charts.
  • Checked out patients and collected co-pay fees.
Candidate Info
10
years in
workforce
1
year
at this job
6

Front Office Assistant

Greeted patients, answered phones, filed lab reports and medical records

  • Collected co-payments, performed charge entries and utilized multi computerized scheduling programs
  • Scheduled office visits, prepared patient charts, efficiently taking messages and acting as liaison between patient and physician
  • Handled patient registration, verified all patient information and obtained necessary medical records prior to office visit
  • Scheduled radiology exams, contacted the insurance companies; verified member eligibility and obtained prior authorizations for all diagnostic and nuclear medicine testings
Candidate Info
9
years in
workforce
10
months
at this job
7

Clinic Technician/ Front Office Assistant

Assisted medical personnel in the planning, evaluation, and delivery of patient care.

  • Obtain specimens, weights, and vital signs of patients.
  • Perform initial assessment, charting, and ordering of lab work as necessary
  • Facilitated and documented care for patients from the age of infant to 26 years of age.
  • Assisted medical staff and physicians in the preparation of physical exams and non-surgical procedures.
  • Conducted urine pregnancy test, urinalysis, and strep tests.
  • Perform duties of the front office, triage, scheduling and confirming appointments, verification of insurance, preparation and filing of charts.
Candidate Info
3
years in
workforce
3
years
at this job
HS
Medical Assisting
Addictions
Medical
8

Front Office Assistant

Greeted and registered 130 to 170 patients daily, verified their insurance and demographic information, created patient charts and printed past medical histories for the physicians

  • Assisted patients with insurance documentation and billing questions
  • Collected patient co-pays plus processed past due billing charges
  • Ran nightly reports and balanced $2,000 plus per night including cash, checks and credit card payments
  • Ran reports and maintained patient database, returned patient phone calls
  • Opened and closed office each day by activating the security system along with maintaining the reception area
  • Trained new employees
  • Knowledge of ICD-9CM and CPT-4 and medical terminology
Candidate Info
14
years in
workforce
2
years
at this job
C
Computer Technology
Medical Management
9

Front Office Assistant

  • Efficiently managed front desk by checking in/out patients; utilized Medical Manager to handle scheduling and Medisoft for posting payments and charges.
  • Verified Commercial, Medicare and Medicaid insurances for co-pays, deductibles and co-insurances.
  • Redesigned and reformatted new and established patients forms.
  • Reorganized important documents in front office for easier access so practice runs smoothly.
  • Developed and implemented new policy changes for OB/GYN practice.
  • Assisted in recruiting a new company for the billing department and purging old medical charts.
Candidate Info
11
years in
workforce
7
months
at this job
BS
Healthcare Management
10

Front Office Assistant

Directed calls to appropriate individuals and departments.

  • Screened all visitors and directed them to the correct employee or office
  • Organized all new hire, security, and temporary paper work.
  • Maintained a clean reception area, including lounge and associated areas
  • Opened and properly distributed incoming mail.
  • Managed office supplies, vendors, organization and up keep.
Candidate Info
12
years in
workforce
2
years
at this job
BS
Business Administration,

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