Front End Supervisor Resume Samples

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Front End Supervisors coordinate and train Front End Clerks. Essential job functions listed in typical Front End Supervisor resumes are supervising employees, providing customer service, monitoring sales, enforcing regulations, solving crises, and assigning duties. The most successful resume examples showcase the following qualifications: leadership, strong communication skills, problem-solving abilities, computer literacy, and critical thinking. A high school diploma is the minimum education requirement for the job, although some employers may prefer candidates holding a college degree.

For more information on what it takes to be a Front End Supervisor, check out our complete Front-End Supervisor Job Description.

1

Front End Supervisor

Manage the customer service desk, front of the store; including all employees and departmental heads and layaway during seasonal times. Encourage employees to reach and acquire company goals with positive reinforcement.

  • Increased CSAT scores, secret shopper satisfaction, reward cars percentage and reached credit application goals on a regular basis.
  • Met and exceeded company application rate as well as follow up customer relations.
  • Implemented new policies and ensured these changes went smoothly with all employees.
  • Created layaway plans and policies that resulted in lower percentage of misplaced items.
Candidate Info
7
years in
workforce
3
years
at this job
HS
High School Diploma
2

Front End Supervisor

Currently maintaining a team of over 100 cashiers and customer service employees, and maintaining their schedules.

  • In charge of maintaining the inventory at the front end, and ensuring all products are correctly labeled and in the correct place.
  • Managed two Black Friday events without incident whilst also maintaining maximum coverage.
  • Skilled in maintaining a clean and organized work area even under the stress and pressure of the holiday season and Black Friday.
  • Organizing all new team member papers, new promotions for the store, and new corporate memos for the team.
  • Capable of working, and solving complex time-sensitive issues, under immense stress while still acting in a calm and collected manner.
Candidate Info
3
years in
workforce
1
year
at this job
3

Office Assistant/front End Supervisor

Originally recruited as a cashier, but moved to office assistant within a few years. Quickly learned the development process.

  • Supervised a team of front end associates in a fast paced, high pressured environment
  • Evaluated and resolved customer issues and complaints, meeting corporate standards and assuring customer satisfaction and retention
  • Analyzed daily financial report
  • Trained new associates in standard practices and procedures meet corporate standards
  • Managed large sums of cash following strict protocol to assure accountability
  • Maintained office filing and storage systems
Candidate Info
7
years in
workforce
7
years
at this job
HS
High School Diploma
AS
Social Sciences
4

Front End Supervisor

Maintains company policies and procedures through proper handling of all
transactions and corresponding documentation (i.e. refunds, check approval,
employee discounts etc.)

  • Trains and supervises all sales associates and Secondary Front End Supervisors on all front-end policies and procedures
  • Supervised and scheduled Front End associates.
  • Ensured that work was performed consistently.
  • Oversaw the activities of the Front End.
  • Directed responsibility for Front End associates.
  • Balanced the daily deposits and safe counts as required.
Candidate Info
8
years in
workforce
5
years
at this job
Business Administration
5

Front End Supervisor/inventory Clerk

  • Served as a key employee in a high-volume premium grocer in various capacities for 11 years
  • Managed inventory ordering, processing, and reconciliation with multiple vendors on a weekly basis
  • Supervised customer service workforce and adopted responsibilities of department managers in their absence
  • Performed electronic bookkeeping tasks including sales logging, collection of all monies for bank deposits, and reconciling daily balance sheet
  • Composed weekly payroll planning and scheduling for front end staff
  • Provided solutions and managerial support to dissatisfied guests to retain high customer loyalty rate
Candidate Info
12
years in
workforce
12
years
at this job
BS
Business Administration
6

Front End Supervisor

Front End Supervisor of high volume store totaling 120,000-150,000 weekly.

  • Accurate cash handling, being held accountable for cash drawer, and 10-key.
  • Supervised 10+ cashiers as well as their departments, coach, and train new employees.
  • Assisted in smooth functioning of all aspects of the stockroom and reserve areas.
  • Ensure prompt, friendly, courteous customer service, handling customer complaints.
Candidate Info
7
years in
workforce
3
years
at this job
HS
Medical Assistant
7

Front End Supervisor

  • Directly supervise 5 cash-out supervisors, who, in turn, manage the front end. Delegate and manage responsibilities to my supervisory staff, including shrink, door errors, cash overage/shortage, management, guest assistance, coaching for improvement and scheduling for 25 employees.
  • Insure high productivity and profitability of front end.
  • Consistently maintaining high ranking for upgraded "Plus Memberships" ranking between 1 -10 in the United States. Currently ranked # 4
  • Increased and maintained renewal rates from 10% to company standard of 25% for 2011
Candidate Info
46
years in
workforce
5
years
at this job
HS
High School Diploma
8

Front End Supervisor

Managed all tasks associated with the front of the store.

  • Provided employees with schedules and responsibilities.
  • Greeted and interacted with customers.
  • Organized and maintained invitation orders.
  • Managed the product returns and a $500 cash drawer.
Candidate Info
8
years in
workforce
5
years
at this job
HS
High School Diploma
9

Front End Supervisor

Handled all customer service related issues regarding the front end.

  • Supervise and train all front end cashiers up to 15 per shift
  • Promote Sam's Club Credit, warranties, and memberships.
  • Set monthly front end productivity standards and goals.
  • Handles in excess of 100,000 per day.
  • Preparation and analyst of relevant week and month end reports.
  • Promote an environment of a 100 % customer satisfaction
Candidate Info
6
years in
workforce
4
years
at this job
BA
Political Science
10

Front End Supervisor

Ran all cashier functions for the Front End service desk including sales and returns

  • Supervised 4-6 employees at one time
  • Trained new employees and supervised the Front End cashiers
  • Consistently kept the Front End clean and well organized
  • Became extremely knowledgeable of all daily tasks and aspects of the Front End
  • Became familiar with routine day and closing procedures
Candidate Info
3
years in
workforce
1
year
at this job
HS
High School Diploma

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