Front End Manager Resume Samples - Page 5

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Front End Managers supervise and coordinate retail sales workers. Common work activities described in a typical Front End Manager resume include handling customer requests, training employees, implementing front end policies, assessing staff performance, and scheduling shifts. Those seeking to work as Front End Managers should demonstrate throughout their resumes leadership, sales orientation, commercial awareness, organization, and time management. Holding a degree in retail management represents an advantage. Previous managerial experience may also be required to candidates for a Front End Manager position.

41

Front End Manager

Maintains current knowledge of office procedures and policies.

  • Handles cash reports, register checkups, deposits, and checks.
  • Ensures quality control on processes, products, and efficiency improvements to drive price positioning while maintaining customer service standards as defined by the brand position.
  • Through accuracy and alertness, maximizes the stores ability to drive the financial outcome (Sales, Margin and Profit) as defined by budget or forecast.
  • Uses tools and resources as identified by management to increase sales and improve process flows for efficiency.
  • Works with peers and front end manager to execute action plan to ensure operational efficiency.
  • Accountable for accurate processing of customers, and maintaining supplies while achieving productions standards aligned with the Bottom Dollar Brand Positioning.
  • Performs cash, credit, and debit transactions utilizing computers, and barcode scanners.
Candidate Info
5
years in
workforce
4
years
at this job
Medical Assistant
42

Front End Manager

Responsible for recruiting, coaching and training store personnel to achieve sales goals, as well as to ensure profitability through correct use of store systems and processes.

  • Assist in Planning and preparing work schedules and assignments of employees to specific duties.
  • Responsible for solving internal and external conflict issues expeditiously according to standard operating procedures.
  • Work closely with vendors to ensure products are properly merchandised and replenished according to the store's visual guide.
  • Evaluate current in-store processes, programs and systems for continuous improvement and innovation opportunities to increase customer service in the store.
  • Carry out all Manager on Duty shifts to maximize sales and efficiency.
Candidate Info
16
years in
workforce
3
years
at this job
Business
43

Front End Manager/cashier/hostess/wait Staff

Answer telephones and either take call in orders or handle various calls accordingly.

  • Greet and seat customers
  • Serve approximately 50 to 75 customers per day on average
  • Bus tables and clean entire dining room, bathroom, and cashier station on a daily basis
  • Handle all register duties, including but not limited to opening and closing register
Candidate Info
8
years in
workforce
4
years
at this job
Small Business Management Certification
44

Front End Manager

Answered and Resolved customer complaints and questions.

  • Maintain Paperwork, Reports, and Record Retention
  • Maintain Stores Computer Equipment
  • Manage 3 Assistants and a staff of 40-50 Team Members (Cashiers and Carryout Team Members)
  • Open/Close the Store 2 days every 14 day rotation as acting General Manager
Candidate Info
10
years in
workforce
2
years
at this job
BBA
Finance And Accounting
45

Front End Manager

Manage and schedule a staff of 16 employees

  • Manager on Duty: act as store manager when the store manager is not present, three times a week, and handles all customer service issues throughout the store. Also handle any department issues throughout the store
  • Maintains the Human Resource portion of the about 80-100 personnel: take care of Insurance and benefits, new hire orientation, termination/ separation, hiring and payroll.
  • Maintain Loss Prevent awareness in and out of the cash office.
  • Audits the Cash Office and daily paperwork and make sure the store safe is balance.
Candidate Info
18
years in
workforce
4
years
at this job
BA
Art History
46

Front End Manager

Maintain excellent customer service at the front end of the store through superior training, monitoring, and mediating of employees

  • Responsible for hiring of cashiers, office assistants and other front end personnel
  • Manage the entire store in the absence of the store manager and assistant manager
  • Monitors shrink by coaching employees on proper way to complete transactions, handling of delicate items, and provide the customer with an exceptional shopping experience
  • Promote various philanthropic efforts and motivate front end employees to raise money for each promotion
Candidate Info
17
years in
workforce
6
years
at this job
MA
Financial Management, Information Technology
MBA
Resources And Management
47

Front End Manager

Provided excellent customer service and was the main point of contact for any issue in the self-checkout lanes

  • In charge of answering phones on the first ring everyday
  • Managed the front end of the store
  • Made employee schedules
  • In the service center, I deposited "drops" of money
  • Opened and Closed while managing cashiers, handling refunds, and exchanges
  • Ordered and audited inventory
Candidate Info
4
years in
workforce
4
years
at this job
48

Front End Manager

Oversee a fully functioning front end and promote excellent customer service and communication.

  • Supervise Front End including cashiers and other employees.
  • Responsible for recruiting new staff and training new staff
  • Handle cash-flow.
  • Over the phone customer support
  • Data Entry, Inventory
  • Implement effective customer satisfaction strategies by identifying and eliminating the problem
Candidate Info
9
years in
workforce
8
years
at this job
HS
Information Technology
BA
Information Technology
49

Front End Manager

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

  • Direct and supervise employees to engage in sales, inventory-taking, reconciling cash receipts, or in performing services for our customers.
  • Monitor sales activities to ensure that customers receive outstanding service and quality goods.
  • Inventory stock and reorder when inventory drops to a specific level.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Candidate Info
18
years in
workforce
7
years
at this job
BA
Hospitality And Business Management

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