Front End Manager Resume Samples - Page 2

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Front End Managers supervise and coordinate retail sales workers. Common work activities described in a typical Front End Manager resume include handling customer requests, training employees, implementing front end policies, assessing staff performance, and scheduling shifts. Those seeking to work as Front End Managers should demonstrate throughout their resumes leadership, sales orientation, commercial awareness, organization, and time management. Holding a degree in retail management represents an advantage. Previous managerial experience may also be required to candidates for a Front End Manager position.

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11

Front End Manager

Responsible for working closely with the Store Manager in securing a comfortable and healthy working environment and ensuring the success of the store and departments through customer service while continuing and maintaining customer satisfaction.

  • Exceeded corporate goals for item rings per minute by 25%.
  • Executed daily / weekly scanning of store items for accuracy and price changes resulting in reducing the time factor down by almost 20%.
  • Traveled to 12 locations over 5 yrs. in state and out of state to train new employee's and assisted in the execution of display product and initial store set up for new store openings.
  • Managed and trained front end assistants, cashiers and clerks.
  • Supervised proper customer check out process and troubleshooting resulting in a seamless customer experience.
  • Responsible for preparing daily cash & check deposits.
  • Prepare weekly work schedules for over 20 employees.
  • Perform daily closing and opening duties.
  • Created and built display products for better sales visibility for customers resulting in increase in sales.
  • Able to make immediate decisions while committing to high standards of performance.
Candidate Info
18
years in
workforce
8
years
at this job
12

Front End Manager

Checked to ensure that appropriate changes were made to resolve customers' problems.

  • Executed daily operations of opening and closing front end.
  • Trained cashiers in [company name] procedures.
  • Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Spearheaded new training efforts for cashiers.
  • Conferred with customers by telephone and in person in order to provide information about products and services, to take orders and cancel accounts, and to obtain details of complaints.
Candidate Info
12
years in
workforce
3
years
at this job
BA
Business
13

Front End Manager

Completed Daily Paperwork every morning, keep track of all Safe records, handled all register transactions, sent all bills and quotes to Corporate Office, checked in and put away inventory

  • Completed all dead lines for paperwork and front end organization plans
  • Reviewed all reports from registers and completed the necessary paperwork
  • Improved Customer Serivce and money issues
Candidate Info
7
years in
workforce
5
years
at this job
14

Front End Manager

Performed leadership roll responsibilities in management of daily operations and supervising 3-4 employees per shift.

  • Executed daily operations of opening and closing the store.
  • Supervised, training and continual teaching of 3-4 employees per shift.
  • Executed daily administrative and accounting tasks of balancing out cash registers at the end of each shift
  • Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Produced weekly sales reports to enhance product tracking.
  • Compiled inventory lists and interacted with vendors.
  • Earned highest marks for customer satisfaction company-wide.
Candidate Info
9
years in
workforce
2
months
at this job
15

Front End Manager

Supervised all cashiers: Ensuring the following of guidelines, procedures and upholding customer service standards and expectations

  • Responsible for controlling shrink across the Front End, Building Materials, and Lawn & Garden Registers through proper training of employees, and supervision
  • Provided further training and development of cashiers through on the job training and constructive criticism
  • Kept employee moral up by always having a friendly, can-do attitude
  • Created and sponsored the EPP (Extended Protection Plan) Contest to boost EPP sales
  • Set planograms and ensured accurate pricing
Candidate Info
8
years in
workforce
7
years
at this job
Certified Retail Analyst Program
16

Front End Manager

  • Managed cashiers and baggers and carefully oversaw the completion of their assigned duties
  • Created the daily schedule for breaks and lunches for the entire front end department
  • Operated the customer service desk and personally addressed every complaint, issue, or compliment
  • Reconciled cash receipts, self-checkout lanes, and safe at the close of every night
Candidate Info
4
years in
workforce
8
months
at this job
BBA
Finance And Management
Italian
17

Front End Manager

Front end manager serving as the fundraising specialist responsible for maintaining customer donations, scheduling employee shifts, supervision of courtesy clerks, auditing inventory, and routine maintenance of store.

  • Cultivate lasting customer relationships, creating brand loyalty and repeat business within the branch.
  • Maintain employee duties and agendas to ensure breaks are taken on time and shift schedule runs as planned.
  • Decreased employee overtime in branch by 80% through strict monitoring of performance, schedules, breaks, and employee time management.
  • Continually accrue the highest number of donations in the district in all major fundraisers for nearly 27 years.
  • Directly interact with charitable organizations, outside sale representatives, vendors, buyers, and members of [company name]' corporate office.
  • Expertise in customer service and employee relations.
  • Accountable for monetary duties such as cash register balancing, verifying checks, and taking care of all outside check stand duties.
Candidate Info
28
years in
workforce
28
years
at this job
AA
Business Administration, And Marketing
18

Assistant Front End Manager

Managed restaurant operations and administration including scheduling, reports, deposits, and payroll functions to account for business financials and daily tasks at hand

  • Planned and executed social functions for clients, ranging from high school reunions to baby showers
  • Actively involved in the development of seasonal restaurant menu including selection of dishes and physical presentation
  • Conducted interviews then hired and trained servers
Candidate Info
7
years in
workforce
2
years
at this job
BS
Hotel, Restaurant, And Tourism Management
19

Front End Manager

Achieve and maintain extraordinary customer service by managing customer service in all departments to build sales and reach business goals

  • Manage operation of assigned store and provide direction and instruction to all store associates in absence of the store Manager
  • Supervise fast paced environment during a scheduled shift.
  • Create schedule on a weekly basis that included 60 employees daily with scheduled shifts
Candidate Info
9
years in
workforce
4
years
at this job
BA
Criminology
BS
Criminal Justice
20

Front End Manager

  • Supervised and motivated over 60 employees to meet high performance standards.
  • Interviewed, hired and trained new employees in cashier and customer service.
  • Budgeted daily cash reports, made deposits and audited accurate financial records.
Candidate Info
11
years in
workforce
2
years
at this job
AS
Science
Energy

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