Front End Manager Resume Samples

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Front End Managers supervise and coordinate retail sales workers. Common work activities described in a typical Front End Manager resume include handling customer requests, training employees, implementing front end policies, assessing staff performance, and scheduling shifts. Those seeking to work as Front End Managers should demonstrate throughout their resumes leadership, sales orientation, commercial awareness, organization, and time management. Holding a degree in retail management represents an advantage. Previous managerial experience may also be required to candidates for a Front End Manager position.

1

Front End Manager

Responsible for day-to-day front end operations to include personnel management, scheduling, budgeting, and operating efficiency.

  • Interviewed, hired, trained, mentored, coached and evaluated performance of hourly front end associates.
  • Responsible for accounting, book-keeping, office operation, and accountability.
  • Responsible for being excellent in customer service to internal and external customers.
  • Responsible for MOD (Manager on Duty shifts) three times a week for entire store operation.
  • Assisted Store Manager with budgeting, payroll, and overall store operations.
Candidate Info
14
years in
workforce
1
year
at this job
Business
2

Front End Manager

Supervised 20 cashiers

  • Hired and trained up to 40 employees in purchase transaction protocols, customer relations and store policies
  • Resolved financial as well as customer relation problems throughout department daily
  • Reconciled cash drawers, collecting between $120,000 - $250,000 daily
  • Managed and maintained weekly payroll of approximately $27K and staffing schedules using Excel
  • Developed productivity reports on financial declines and profit margins based on corporate goals for store for Manager, using Word
Candidate Info
12
years in
workforce
3
years
at this job
3

Front End Manager

Assisted the owner in the financial operations of the business such as ordering and taking inventory of daily supplies, bookkeeping, and accounts payable. Assumed Lead Manager duties including the oversight of all employees, the training of new employees, and the balancing of the register at the end of each shift. Ensured that all patrons received fast and efficient customer service.

  • Increased overall productivity of kitchen and server staff.
  • Increased net revenue through the more efficient use of available resources.
  • Decreased the amount of on-hand inventory by implementing an improved and more organized ordering system which freed up cash flow.
Candidate Info
26
years in
workforce
6
years
at this job
BS
Accounting And Business Administration
4

Front End Manager

Independently managed all sales, customer service, general accounting, financial reporting, administrative, purchasing, inventory control and staffing functions.

  • 13 years of experience in Customer Service Management including sales, value chain, marketing, and procurement.
  • Instrumental in supporting the company's rapid growth and expansion, including a 100% increase in revenues and profitability in the last four years.
  • Developed and implemented an entire administrative process and structure to professionalize the business, improve productivity and increase accountability.
  • Supervised18 to 20 front end employees while maintaining high volume front-end operations. Overseeing cashier accountability while supporting front end staff.
  • Resolved specified customer issues in while generating efficiency by controlling inventory through verifying customer purchases.
  • Grand opened both Michigan locations in 2005 and 2007, also the Charlotte, N.C. location March 2009.
Candidate Info
15
years in
workforce
8
years
at this job
AA
Business
BS
Business
5

Assistant Front End Manager

Responsible for the day-to-day operation of the Front End for a 170,000 sq.ft. warehouse with inventory valued over $15 M.

  • Originally hired as Food Court Clerk; promoted to Food Court Supervisor; promoted to Membership Supervisor; promoted to 1 Hour Photo Supervisor/Manager; promoted to Food Court Manager; promoted to Hard Lines Manager; promoted to Food Manager; promoted to Receiving Manager; promoted to Assistant Front End Manager.
  • Recruited, interviewed, hired, trained, scheduled and managed up to 300 personnel.
  • Maintained low staff turnover through effective motivational management.
  • Extensive experience and cross-training, including payroll, Rights of Merchandising (right item, place, price, time, quantity and condition), category studies, top 10's, seasonal transitions, endcaps & impulses, displays, productivity, sales plan & adjustments, customer service, production, P&L, shrink/hidden shrink, and inventory control.
  • HAZMAT trained, rapid receiving, RTV (Return To Vendor), responsible for all forklift maintenance and repairs, ensured all waste and recycling was shipped properly.
  • Skilled in resolving customer service issues and finding "Win Win" solutions.
  • Demonstrated ability to upsell additional products and services.
  • Excellent performance evaluations.
Candidate Info
20
years in
workforce
20
years
at this job
HS
High School Diploma
Management, Customer Service
Business Management
6

Front End Manager

Increased revenue by reducing accounts receivable collections by at least 75% and have an extensive comprehension of how benefits read, and how they are paid.

  • Reconfigured intake procedures to improve accuracy of patient processing and reduce appointment waiting time by 50%
  • With a diverse knowledge of office operations and procedure, served as Office Manager back-up as needed.
  • Designed and formatted new in house office forms to improve the accuracy of patient information and help streamline files.
Candidate Info
10
years in
workforce
4
years
at this job
Honors Graduate
7

Front End Manager

Assisted the General Manager and Front End management in ensuring that each customer has a positive shopping experience.

  • Assisted the company in achieving sales goals by providing efficient customer service.
  • Ensured that each cashier is train in a way that will ensure line control and a speedy check out.
  • Ensured that sale goals are met by training all cashier to greet each customer.
  • Maintained the cash drawers of over 74 cashiers to ensure that all transactions are correctly accounted for.
Candidate Info
7
years in
workforce
4
months
at this job
C
Computerized Medical Billing
BS
Business Administration
Physician Assistant Studies
8

Assistant Front End Manager

Assisted co-workers with day to day operations, handled floor and cash register tills in store, handled full and part time shift scheduling of employees, managed cashiers, voids, refunds and customer inquiries.

  • Answered and directed all calls, provided customer service and resolved issues.
  • Managed store revenue to obtain deposits, submitted and filed daily paperwork.
  • Supervised team staff members to excel in areas of improvements.
  • Documented and resolved issues leading to productive results for business and customer satisfaction.
  • Working directly with departments, customers and management of decisive decisions made to successful business strategies.
Candidate Info
8
years in
workforce
8
years
at this job
HS
High School Diploma
Business Management
9

Assistant Front End Manager

Increased customer satisfaction in front end area with excellent decision making skills

  • Adapted quickly to a new system in a grocery store environment
  • Forecasted ideas on how to increase productivity and customer service
  • Set goals as an individual to increase performance with little guidance as early as the second day of work
  • Solved issues in a timely manner to ensure it was done to company standards and for customer satisfaction
  • Trained on mid-day safe count procedures, loans and pick-ups, cashier reconciliation, office till reconciliation as well as daily cash report in the computer
Candidate Info
12
years in
workforce
9
months
at this job
BA
Integrative Arts
Business
10

Front End Manager

  • Developed customer service training for all departments
  • Reorganized the Front End during large scale expansion.
  • Controlled orientation of all new employees as well as hiring for my department
  • Fostered positive employee morale and achieved the lowest turnover rate for my department
Candidate Info
9
years in
workforce
6
years
at this job
AAS
Human Services

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