Front Desk Receptionist Resume Samples - Page 2

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Front Desk Receptionists greet the visitors of an organization and are responsible for various clerical and administrative tasks, such as handling mail and updating records. Other duties listed in Front Desk Receptionist resume examples are taking phone calls, answering or referring inquiries, taking orders, collecting payments, and assisting the executive staff. Based on our sample resumes, candidates need to demonstrate they have good communication abilities, know how to use computers and office equipment, pay attention to details and are polite to customers. A high school diploma is the minimum education requirement for the job.

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11

Front Desk Receptionist

Extensive administrative and patient experience in a business and healthcare environment.

  • Welcomed patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Communicated with pharmacies to ensure proper patient prescription orders.
  • Comforted patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensured availability of treatment information by filing and retrieving patient records.
  • Maintained patient accounts by obtaining, recording, and updating personal information.
  • Maintained business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Protected patients' rights by maintaining confidentiality of personal and financial information.
  • Cleaned and prepared medical rooms for doctor examinations and meeting room for Physician and staff meetings.
Candidate Info
7
years in
workforce
6
months
at this job
BA
Psychology
12

Front Desk Receptionist/office Assistant

Highly skilled in greeting, registering, and assigning rooms to guests in a polite and resourceful manner

  • Able to direct and accompany guests to different facilities and functions in the hotel
  • Hands-on experience in computing bill, collecting payment and making change
  • Demonstrated ability to answer inquiries about hotel services, shopping, dining and travel directions
Candidate Info
16
years in
workforce
5
years
at this job
Healthcare
13

Administration Specialist/front Desk Receptionist, Global Badging Administrative Assistant

Handle multifaceted clerical tasks (e.g, data entry, filing, records management) as the administration to the front desk.

  • Maintain database and ensured the termination of employee badges no longer employees. Quickly became a trusted employee known for can-do attitude, flexibility and high-quality work.
  • Maintained professional work environment.
  • Answered hundreds of calls daily, transferring and assisting in customer service.
  • Responded to emails quickly as possible.
  • Communication any situations or issues to security.
Candidate Info
8
years in
workforce
3
years
at this job
Graphic Design
14

Front Desk Receptionist

Assisted in exercise and physical rehab that included helping patients with treatment

  • Manage daily operations of the front desk and records for organization
  • Help patients with scheduling, and received payments
  • Verified insurance coverage
  • Translator for Spanish speaking patients
  • Prepared monthly office reports to include: accounts receivable, number of new & released patients, and office supplies
  • Formatted medical reports for patients then distributed reports to lawyers in charge of patient's cases
Candidate Info
3
years in
workforce
1
year
at this job
15

Front Desk Receptionist

Assisted guests with purchase of tattoo services.

  • Quoted pricing of artwork.
  • Presented examples of designs and finalized designed plans of tattoos to be applied.
  • Answered phones, scheduled appointments, and coordinated artist schedule.
Candidate Info
7
years in
workforce
7
months
at this job
HS
Government Association
16

Front Desk Receptionist

Welcomes and greets patients and visitors in person or on the telephone; answers and refers inquiries.

  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Expert in billing processes on Practice mate system
  • Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
Candidate Info
7
years in
workforce
3
months
at this job
BA
Management And Business Administration
17

Front Desk Receptionist-lead (full-time)

Processed all guest check-ins by confirming reservations, assigning room/s, and issuing and activating room key/s.

  • Processed all payment types such as room charges, cash, checks, debit, or credit.
  • Processed all check-outs including resolving any late and disputed charges.
  • Answered, recorded, and processed all guest calls, messages, requests, questions, or concerns.
  • Coordinated with Housekeeping to track readiness of rooms for check-in.
  • Communicated parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply\ied guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Completed designated cashier and closing reports in the computer system.
  • Cash guests' personal checks and traveler's checks (if applicable)
  • Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications
Candidate Info
11
years in
workforce
11
months
at this job
AAS
Business Management
18

Front Desk Receptionist

Handled all incoming calls and answered the inquiries.

  • Administered the payments made by the members.
  • Coordinated with the customers and took feedbacks to improve the efficiency of services.
  • Resolved all customer complaints.
  • Marketed and sold memberships, add-on services, and nutritional supplement lines
  • Kept current records of staff member whereabouts and availability
  • Transmitted information or documents to customers, using computer, mail, or facsimile machine
  • Maintained Inventory and Order slips
Candidate Info
4
years in
workforce
5
months
at this job
19

Front Desk Receptionist

Coordinate with doctors, staff, patients and other medical departments
While setting up appointments over the phone or in person.

  • Set up and schedule follow-up appointments for patients when they are
  • Maintaining the appointments books, handling invoices, printing daily
  • Answer all incoming calls with speed and professionalism.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule;
  • Comforts patients by anticipating patients anxieties; answering
  • Ensures availability of treatment information by filing and retrieving
  • Maintains patient accounts by obtaining, recording, and updating and personal and financial information
Candidate Info
12
years in
workforce
6
years
at this job
20

Front Desk Receptionist

Registered patients into database. Responsible for patient check in and check out. Scheduling and co-pays.

  • Verified insurance, pre-authorizations, and made payment arrangements.
  • Processed end-of-day reports, purchased office supplies.
  • Performed many necessary office duties.
Candidate Info
8
years in
workforce
3
years
at this job
HS
High School Diploma

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