Executive Housekeeper Resume Samples - Page 4

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Executive Housekeepers coordinate and supervise cleaning professionals in hotels and make sure that rooms and premises are clean and organized. Typical work activities of an Executive Housekeeper include planning work schedules, handling customer service, solving complaints, supervising cleaning, ordering supplies, and ensuring safety standards. The ideal candidate should demonstrate in his or her resume abilities like leadership, housekeeping expertise, time management, teamwork, and training skills. Those seeking to work as Executive Housekeepers usually highlight a degree in hotel management in their resumes.

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31

Executive Housekeeper

I direct and control all housekeeping operations for 150 hotel units with residential component.

  • I am responsible for managing between 50-60 full and part-time staff and supervisors in both the housekeeping and laundry departments.
  • I support the staff and also perform the duties of a housekeeper skills such as hiring, training, scheduling and evaluating performance team.
  • I coordinate housekeeping staff, inspect assigned areas, and ensure LHW standards.
  • I am in charge of assigning daily priorities, evaluate, establish, and implement operating procedures and standards.
  • I prepare weekly, monthly, annual financial and managerial tasks.
Candidate Info
21
years in
workforce
4
years
at this job
MA
Economy And Tourism Technique
32

Executive Housekeeper

Final ranking of 6 of 81 properties for guest room cleanliness YTD.

  • 2010 Brand Standards Audit room cleanliness score 98%.
  • Ranked 10 of 82 properties for guest room cleanliness, 5 points over the brand average for 2010.
  • Saved over $100,000 in Housekeeping labor compared to 2009 budget.
Candidate Info
12
years in
workforce
3
years
at this job
BS
Business Administration
33

Executive Housekeeper

  • Overall management of the housekeeping and laundry departments for a 439 room, 4 Diamond AAA hotel
  • Financial responsibility for payroll in excess of $80,000 monthly.
  • Established techniques to enhance employee engagement
  • Redesigned deep clean program to project based program in order to reduce costs
  • Inventory Control of housekeeping and laundry department assets and operating supplies
  • Oversee operating contracts with third party contractors
Candidate Info
9
years in
workforce
4
years
at this job
O Hospitality Management
34

Executive Housekeeper

Assist in grand opening of facility.

  • Plan and prepare employee work schedules on a weekly basis.
  • Inspect work performed to ensure that it meets specification and established standards.
  • Supervise staff of 15 to 20 employees.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Perform inventory of linens and supplies.
  • Answer phones and provide excellent customer service.
Candidate Info
16
years in
workforce
5
years
at this job
35

Executive Housekeeper

Plan and prepare employee work schedules.

  • Inspect work performed to ensure that it meets specifications and established standards.
  • Screen job applicants, and hire new employees.
  • Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Establish and implement operational standards and procedures for the departments supervised.
Candidate Info
5
years in
workforce
5
years
at this job
Natural Science
36

Executive Housekeeper

300 individually owned condo and home unit resort

  • While keeping within the budget brought the units up to par with supplies,
  • Worked on improving outdoor linen closets
  • Created a container to carry cleaning supplies in down up to (40) steps on side of mountain
  • Raised the level of cleanliness
  • Raised the level of work performance and attendance
  • Upgraded the training of all staff - (office, inspectors, villa attendants, housemen).
Candidate Info
12
years in
workforce
1
year
at this job
Hospitality Management
37

Executive Housekeeper

My responsibilities as head housekeeper included all duties of the housekeeping operation and cleanliness levels in all areas of the property, as well as maintaining and implementing cleaning procedures for all assigned rooms, common areas, hallways, and other locations at the facility.

  • I oversee the quality control inspector which consistently maintained by inspecting different room and upkeep of laundry services, accuracy of accounting and inventory laundry records.
  • Efficient utilized and trained security of property and equipment, and compliance with safety and sanitation requirements.
  • Establishes housekeeping standards; assists with policy planning; prepare departmental budget request
  • possession of a CCHE (Certified Hospitality Housekeeping Executive)
Candidate Info
9
years in
workforce
2
years
at this job
HS
High School Diploma
AS
Associate of Science
38

Executive Housekeeper

Overall assurance of the cleanliness of rooms and common areas of the hotel.

  • Manage a team of 5 to 12 housekeepers and housemen for the hotel.
  • Control of inventory and order products for housekeeping department.
  • Scheduling of housekeeping dept. based on a weekly forecast.
  • Distribution of daily work for housekeeping dept.
  • Interviewing and hiring for housekeeping dept.
  • Ensure the overall guest satisfaction for the duration of their stay.
Candidate Info
5
years in
workforce
11
months
at this job
Management Information Systems, Management, Accounting, Economics, Marketing
Accounting I
39

Executive Housekeeper

Responsible for short and long term planning and the management of the hotel's housekeeping operations.

  • Taught employees importance of, and how to greet guest and courteously solve guest requests.
  • Work closely with all other departments.
  • Insure proper staffing levels for customer service goals.
  • Responsible for overseeing the entire housekeeping area to include public areas and night cleaning.
  • Responsible for staff training, development, and scheduling.
  • Promotes an atmosphere that ensures that customer and associate satisfaction.
Candidate Info
3
years in
workforce
3
years
at this job
HS
High School Diploma
40

Executive Housekeeper

  • Opened a 103 room hotel with a meeting facility and continental breakfast room.
  • Put together staff in housekeeping and responsible for supervising hotel staff
  • Conducted daily room inspections and property walks with Operations and General Manager
  • Maximized hotel occupancy and room revenue through effective room cleanliness
  • Effectively handle customer escalations
  • Supervised a team of 12-15 housekeepers
  • Selected by management to serve as Front Desk Attendant when needed
  • Efficiently Inspect 20-40 rooms per day ensuring housekeepers met policy standards.
Candidate Info
5
years in
workforce
1
year
at this job
BA
Bachelor of Arts

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