Ecommerce Manager Resume Samples

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Ecommerce Managers handle a company's online sales. Their responsibilities include creating a strong brand image, encouraging online sales, managing the online transaction system, improving user experience, nurturing prospects, and updating the online store. Qualifications such as computer proficiency, sales orientation, accuracy, teamwork, and attention to details are commonplace in most Ecommerce Manager example resumes. Those seeking to work as Ecommerce Managers should be able to display an IT, sales or marketing degree in their resumes.

For more information on what it takes to be a Ecommerce Manager, check out our complete Ecommerce Manager Job Description.

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1

Ecommerce Manager

Managed $16M direct-to-consumer ecommerce business for high-end children's clothing company. Responsible for leading the site strategy and building product roadmap. Drove 24% revenue growth and 36% traffic growth YOY.

  • Developed plan for new mobile site. Managed full project lifecycle: strategy, design, development, testing, and implementation. Increased conversion by 35%, reduced bounce rate by 42%, and improved user engagement.
  • Responsible for site analytics and testing to drive growth for ecommerce KPIs. Used a/b and multivariate testing to drive 15% improvement in site conversion. Improved user engagement through detailed analytics and user testing.
  • Managed strategic site redesign to improve brand messaging, engage new users, and improve conversion. Resulted in 19% increase in AOV, 8% increase in visit duration, and 3% decrease in bounce rate.
  • Grew branded and non-branded organic traffic 80% through site optimization and PR/link-building campaigns. Manage SEO strategy and campaigns to grow user base and improve brand awareness.
  • Coordinated affiliate, referral, and social media programs to spur growth and attract new users to the brand. Increased referral traffic by 75% and increased new visitor traffic by 9%.
  • Built relationships with vendors to manage all ecommerce technology partners. Integrated several third party technologies: site search, email marketing, and testing software.
Candidate Info
12
years in
workforce
3
years
at this job
MA
Marketing Association
2

Principal & Ecommerce Manager

[company name] is an online provider of organic and all-natural consumer products, and a complete solution for holistic wellness.

  • Managed outside developers and designers to create [company name] shopping cart.
  • Grew 2013 sales by 3x, shipped and warehoused 35 different organic brands.
  • Created & implemented SEO strategy grew annual unique visitors to 17,500.
  • Developed and maintained branded social media and blog.
Candidate Info
27
years in
workforce
4
years
at this job
BS
Merchandising
3

Ecommerce Manager

Managed [company name] drop-ship E-commerce program, with over 2,000 officially licensed collegiate products.

  • Maintained relationships with drop ship vendors through online support, order entry and order fulfillment to include eBay and Amazon order preferred processing.
  • Developed database directory for Amazon Sears.com, Rakuten, and over 100 other online retailers.
  • Created product information packages for vendors including product descriptions, images and pricing. Ensured all information copy, product and non-product was updated and accurate.
  • Oversaw products offered and merchandising to ensure sales were maximized and orders delivered were accurate. Worked directly with merchants and drop ship vendors to ensure product images are received and uploaded on the site, as well as removed discontinued product lines.
  • Regularly reviewed competitive websites in terms of product range, marketing initiatives including functionality and customer offerings.
  • Organic Online Lead Generation.
Candidate Info
28
years in
workforce
5
years
at this job
BA
Sociology
4

Ecommerce Manager

Current eCommerce Manager of Paid Search, Natural Search, Online Display Advertising, Comparison Shopping channels, Amazon Market Place, and Affiliates. Direct ownership of the global online marketing forecast, budget, plan and reporting for more than $1B in revenue. Strategically plans and executes demand generation campaigns for online channels and responsible for delivering more than $400 M in revenue through management and disbursement of a $20 M online advertising budget; including all project management, business management and all channel P&L. Select and secure all new online marketing partners and vendors.

  • Increased quantity of target keywords on Google SERPs by 76% (from 347 to 609).
  • LandsEnd.com was a Top 10 trafficked retail site on Cyber Monday 2010.
  • Established abandoned cart email strategy accounting for +$4mm in EBIDTA.
  • Leveraged mobile search and comparison shopping partners to launch [company name] initial mobile marketing initiatives.
  • Stakeholder in Sears.com Marketplace expansion.
Candidate Info
16
years in
workforce
6
years
at this job
BS
Written Communication
5

Revenue & Ecommerce Manager

Managed OTA business, property websites, GDS and brand sites for three properties including two Best Westerns and a Choice Hotels property.

  • Increased OTA revenue 1000+% during need months for all properties.
  • Negotiated OTA costs resulting in increased properties revenue.
  • Negotiated higher star ratings with several OTA partners for all properties.
  • Dramatically increased Occupancy and RevPar at property and STR level.
  • Worked with web development teams to create new property vanity sites. Developed content by writing articles and adding pictures to promote sites. Efforts increased direct traffic to hotels and SEO.
  • Recommended daily rate strategies. Analyzed and monitored success of daily, weekly rate strategies. Prepped and led weekly revenue meetings.
  • Monitored events and trends that impact hotel occupancy and resulting in gained ADR and increased RevPar year over year.
  • Worked with brands to increase contribution through promotions and improving accuracy of content, rates and inventory. Resulted in a 10% brand contribution increase within 3 months.
  • Managed social media accounts and reputation management through responding to Trip Advisor Reviews and Google Plus Reviews.
Candidate Info
13
years in
workforce
9
months
at this job
BA
Communication
6

Executive Assistant / Operations & Ecommerce Manager

Supported President of wholesale computer company with operations including purchase orders, customer invoicing, customer service, accounts payable and receivable, inventory management, shipping and freight forwarding, order fulfillment, payment processing, RMA, inventory management, all Ecommerce accounts.

  • Grew online business 75%
  • Earned Top Seller status on eBay and Amazon
  • Developed the customer service model
  • Oversaw redesign of website
  • Created and managed new payment processing system
  • Grew business to $2M annual revenue
Candidate Info
20
years in
workforce
3
years
at this job
BA
Broadcast Journalism
MA
Marriage
7

Ecommerce Manager

  • Managed retail online store business with annualized gross sales of $1.5mn. Achieved year-on-year revenue growth of 240%.
  • Planned and executed all marketing activities, including on-site merchandising, affiliate marketing, email marketing, search engine marketing and title-based/seasonal promotional offers. Reviewed web analytics, developed recommendations for store/campaign optimization, and implemented these recommendations directly or via vendor partners.
  • Developed exclusive pre-order offers for new releases with brand marketing and production teams, exceeding revenue targets by up to 63%.
  • Implemented affiliate marketing campaigns for new releases; affiliate revenue increased from zero to 6.5% of overall North America store revenue.
  • Managed all aspects of content management for store catalog and promotional activity; coordinated development of assets using internal resources and external agencies.
Candidate Info
12
years in
workforce
2
years
at this job
BA
Foreign Languages / International Affairs
MA
International Business And Strategy
8

Ecommerce Manager of Strategic Planning Food, HBA, Pet & Floral

Turned around ecommerce business from -37% to +24% in 9 months by working with Senior Management, Buyers, and Ecommerce Team to set strategy, identify opportunities for business development and set financial plans.

  • Analyzed sku productivity to refine assortments increasing clarity of offering and site conversion.
  • Shopped competition and negotiated costs with vendors resulting in creation of a more competitive pricing strategy.
  • Built aggressive print, email and social media campaigns tripling category exposure.
  • Sourced, conducted meetings and built partnerships with all new vendors
  • Trained over 25 merchants in ecommerce best practices and procedures through individual and group teaching sessions and creating process documentation.
Candidate Info
14
years in
workforce
1
year
at this job
BA
Bachelor of Arts
9

Ecommerce Manager

  • Designed web site architecture and defined template for new maternity clothes retail site
  • Implemented SEO techniques and PPC strategies to increase avg. monthly online revenue by 27%
  • Created and tracked weekly email marketing campaigns
  • Worked with key stakeholders to determine KPIs and used Google Analytics to track and report success of the set goals
Candidate Info
3
years in
workforce
10
months
at this job
BS
Business Administration / Computer Information Systems
10

Ecommerce Manager

  • Managed all technical and marketing aspects of Sobongo.com, which operated on the Magento platform and supported over 20,000 product skus
  • Marketing strategy mix included email, PPC, social, SEO and affiliate
  • Oversaw creative direction for web and email content, as well as promotional strategy and implementation
  • Analyzed site performance and initiated improvements, including merchandising efforts, technical projects, and creative changes
  • Initiated social media program and utilized video capabilities
  • Performed list hygiene and A/B testing which led to significant increases in email open rates and click through rates
Candidate Info
10
years in
workforce
10
months
at this job
BA
Apparel Merchandising

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