Dispatcher Resume Samples - Page 4

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Dispatchers work for emergency or industrial services and are responsible for taking phone calls and communicating information to mobile units. Based on our collection of example resumes, the most important qualifications for a Dispatcher job are the ability to stay calm in emergency situations, multitasking, excellent communication skills, attention to details, interpersonal abilities, and sound decision making. Those looking to work as Dispatchers should be able to display in their resumes at least a high school diploma or the equivalent. On the job training is available, and candidates may need to pass a written test to be considered eligible

For more information on what it takes to be a Dispatcher, check out our complete Dispatcher Job Description.

Looking for cover letter ideas? See our sample Dispatcher Cover Letter.

31

Dispatcher

  • Answered multiple phone lines/entered information into a database while simultaneously dispatching.
  • Conferred with individuals by phone while verifying the assistance required. Notated information/sent to appropriate response team.
  • Dispatched workers/service vehicles to appropriate locations per radio requests.
  • Established schedules for rapidly changing requests (daily). Directed personnel/equipment to meet all requirements of the Air Force in a timely fashion.
Candidate Info
16
years in
workforce
5
years
at this job
HS
High School Diploma
Water Treatment
32

EMT Field Training Officer/ Dispatcher

Patient care to and from hospitals, dialysis, doctor's appointments and ER.

  • Provided care as needed concerning wound care, oxygen deliverance, comfort, suctioning and monitoring vitals.
  • Responsible for the training of all new employees to adhere to company policies.
  • Managed each ambulance rig by ensuring that every call was taken in a timely manner.
  • Organized the daily schedule for each crew team.
  • Input calls into the computer while ensuring all Run Sheet information was accurate.
Candidate Info
14
years in
workforce
2
years
at this job
HS
High School Diploma
AS
Technology
AS
Sociology
33

Pacific North West Dispatcher (wa/or)

28 Trucks under dispatch

  • Coordinated and Dispatch 4 local trucks in Portland, OR (8 pickups and 8 deliveries/ DAY)
  • Coordinated a fleet of 8 reefer trucks
  • Handled breakdowns
  • Kept deadhead to 6% in Washington and Oregon
  • Kept a close relationship with every single customer in my area as this very important to keep customers coming back.
  • Work Great under Pressure
Candidate Info
9
years in
workforce
3
years
at this job
AA
Associate of Arts
34

Dispatcher

Manage specific AAA regional network using client software programs for delivery of prompt service

  • Coordinate incoming service requests with service providers via telephone, system messaging portal and dispatch radio systems
  • Actively communicate throughout service with customers and network personnel advising of pertinent information and issues
  • Prioritize requests based on various criteria (safety, weather, traffic, etc.) ensuring highest priority situations are handled appropriately including contact emergency personnel when necessary
  • Maintain knowledgeability of AAA 1-Guide (service request manual), stay aware of any changes and/or updates
Candidate Info
9
years in
workforce
1
year
at this job
BS
Human Services
35

Dispatcher

Scheduling

  • Responsible for influencing positive employee morale and quality customer service.
  • Monitors and completes sign-in and sign-out sheets daily for all drivers and monitors.
  • May assign work duties to qualified employees to assure adequate coverage of all shifts and assigned routes.
  • Notes all absences and/or tardiness issues and communicates same to Operations Manager or Division Manager as appropriate.
Candidate Info
8
years in
workforce
6
months
at this job
AS
Diagnostic Medical Sonography
36

Dispatcher

Responded to State-Wide Alarms and Emergencies

  • Coordinated with Local Emergency Services (Police, Fire and Rescue)
  • Dispatched First Responders to Emergencies and Security Violations
  • Monitored Physical Security and Fire Alarms
  • Maintained Records of Restricted Employees and Civilians
  • Maintained Daily Operation Reports
Candidate Info
2
years in
workforce
8
months
at this job
HS
High School Diploma
37

Dispatcher

Manage a high-volume of inbound and outbound customer calls providing exceptional customer service

  • Effectively communicate with supervisors and shift leaders
  • Address customer concerns and demonstrate empathy while resolving problems immediately
  • Refer calls to appropriate individuals and departments
  • Ask open-ended questions to assess customer needs
  • Work in a fast-paced and team environment
  • Gather and verify customer information for tracking purposes
Candidate Info
7
years in
workforce
5
months
at this job
HS
Business
38

Dispatcher

Signal engineers to begin train runs, stop trains, or change speed, using telecommunications equipment or hand signals.

  • Receive information regarding train or rail problems from dispatchers or from electronic monitoring devices.
  • Keep records of the contents and destination of each train car, and make sure that cars are added or removed at proper points on routes.
  • Receive instructions from dispatchers regarding trains' routes, timetables, and cargoes.
  • Confer with engineers regarding train routes, timetables, and cargoes, and to discuss alternative routes when there are rail defects or obstructions.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Candidate Info
26
years in
workforce
1
year
at this job
BA
Bachelor of Arts
39

Dispatcher

Schedule and dispatch technicians to appropriate locations according to customer needs; paying special attention to logistics.

  • Arrange for necessary repairs; under warranty or not.
  • Relay work orders using software developed for dispatching technicians.
  • Confer with customers or supervising personnel in order to address questions, problems, and requests for service.
  • Give excellent client service in person and on the phone.
  • Prepare, organize, maintain, and scan documents for purchase and warranty registrations.
  • Analyze past week and prepare future week timecards for payroll.
Candidate Info
25
years in
workforce
2
years
at this job
BS
Bachelor of Science
40

Dispatcher

Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes.

  • Act as a liaison between callers and officers involved
  • Maintain accurate account of officer locations
  • Ensure subjects are listed in local and national criminal databases
  • Monitor and operate radio console and computer equipment
  • Direct the appropriate type and number of emergency service units to emergency scene
  • Create and maintain logs of all calls received and prepare reports as necessary
Candidate Info
5
years in
workforce
1
year
at this job
AS
Criminal Justice
BA
Sociology

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