Dispatcher Resume Samples - Page 3

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Dispatchers work for emergency or industrial services and are responsible for taking phone calls and communicating information to mobile units. Based on our collection of example resumes, the most important qualifications for a Dispatcher job are the ability to stay calm in emergency situations, multitasking, excellent communication skills, attention to details, interpersonal abilities, and sound decision making. Those looking to work as Dispatchers should be able to display in their resumes at least a high school diploma or the equivalent. On the job training is available, and candidates may need to pass a written test to be considered eligible

For more information on what it takes to be a Dispatcher, check out our complete Dispatcher Job Description.

Looking for cover letter ideas? See our sample Dispatcher Cover Letter.

Find out what is the best resume for you in our Ultimate Resume Format Guide.

21

Dispatcher

Monitor phone lines, answer any incoming information calls and 911 calls.

  • Monitor CAD system for pertinent information provided by other agencies.
  • Dispatch police officers, ambulance, fire, public works, utilities department, and electric company to appropriate calls.
  • Provide emergency medical dispatch instructions when needed.
  • Perform assigned administrative duties when needed.
Candidate Info
11
years in
workforce
5
months
at this job
Medical
22

Dispatcher

Dispatched ambulances throughout the city to respond on 911 medical aid calls

  • Coordinated day-to-day patient transport schedule
  • Scheduled Basic Life Support transportation for patients within the county
  • Basic IT work in the building, including troubleshooting and computer repair
  • Assist in employee time card management
Candidate Info
5
years in
workforce
3
years
at this job
AA
Humanities
23

Dispatcher

Updating and sending out Reports daily

  • Updating multiple tickets daily
  • Assisting management in over-seeing the different boroughs.
  • Processed and evaluated information received, prioritize calls and dispatched technicians appropriately.
  • Created and managed schedules, tracked activity and ordered parts for technicians to ensure efficient repair.
  • Data entry
Candidate Info
5
years in
workforce
2
years
at this job
BA
Marketing
24

Dispatcher

Utilize AAA's D2000 system, Bing-operated maps, & Nextels to communicate with operators.

  • Call AAA members by telephone to verify location of vehicle break-down & relay information.
  • Schedule drivers' lunches to avoid lunch-penalties.
  • Use Excel & SSCS Digital Dispatch for finance data-entry.
  • Maintains tidiness of dispatch office by organizing and keeping it clean.
  • Keep track of vehicles stored in lot, releasing to registered owners (receive payment if needed)
  • Receive payment through FirstData credit-card machine, storing invoices.
Candidate Info
8
years in
workforce
AS
Art
BA
Political Science
Philosophy
25

Sales Lead Coordinator/dispatcher

Began as a member of the Dispatch team, promoted to Sales Lead Coordinator after five months.

  • Qualify all incoming leads.
  • Schedule all appointments for Sales team.
  • Follow-up with leads to ensure customer happiness, and to schedule new installations.
  • Support Sales team with internal paperwork and best practices.
  • Accounts payable, accounts receivable, and collections.
  • Assist in converting the office from paper-based to cloud-based computing.
Candidate Info
8
years in
workforce
1
year
at this job
AS
Applied Science
BS
Nutrition Communication
26

Dispatcher Coordinator

Track and coordinate residential and commercial service routes for 21 drivers.

  • Manage commercial route mapping and sequencing for daily routes.
  • Assign daily missed solid waste and recycle service orders to 21 different drivers based on routing.
  • Manage service call and handles customer compliant and inquiry. Resolved with 100% customer satisfaction.
  • Input daily driver productivity data and disposal data in to Tower system software and run route reports for operations.
  • Work with multiple local area municipalities in coordinating resolutions for residential solid waste and recycle issues.
  • Utilize CityWorks to create, monitor, dispatch and close service orders for solid waste updates and actions.
Candidate Info
15
years in
workforce
2
years
at this job
AS
Business Administration
BS
Business Management And Administration
27

Dispatcher

Perform a broad range of highly responsible tasks, including: situation monitoring, resolving conflict, managing radio control, prioritizing and routing calls, coding and decoding.

  • Enter data into the LEADS and NCIC system, and interpret LEADS and NCIC messages.
  • Utilize logical thinking and reasoning skills to manage sensitive emergency situations. Advise and counsel callers as appropriate.
  • Ensure exceptional communication to gain necessary information from 911 and non-emergency callers.
  • Calm callers in order to obtain information needed; periodically serve as a crisis counselor.
  • Compare data to determine if information pertains to suspects in question.
  • Process warrants, missing persons, and stolen vehicle information between agencies.
Candidate Info
16
years in
workforce
7
years
at this job
BA
Sociology
MA
Master of Arts
28

Dispatcher

Schedule appointments with clients

  • Resolve complaints promptly and professionally
  • Cross-train and coordinate scheduling with team members to ensure seamless service
  • Communicates clearly and positively with coworkers and management
  • Takes initiative to find extra tasks when scheduled duties were completed
  • Built loyal clientele through friendly interactions and consistent appreciation
Candidate Info
7
years in
workforce
7
years
at this job
AAS
Business Administration
Business Administration
29

Dispatcher

Manage on-road logistics and performance of 45 couriers per day which requires the management of timing and geographic variables to maximize efficiencies.

  • Monitor the continual progress of couriers and their respective workloads to achieve timely customer
  • Provide real-time customer assistance and manage the smooth delivery of rerouted and changed delivery
  • Coordinate and supervise workload distribution to ensure the timely return of all couriers to the central
  • Develop and prepare efficiency reports for upper-management review.
  • Interface with customers requiring unique attention, equipment, extra pick-ups and various shipment
  • Achieved pick-up reliability objective in four locations.
  • Successfully managed challenging customer interactions and reached an acceptable solution.
Candidate Info
35
years in
workforce
12
years
at this job
AS
Paralegal Studies
30

Emergency Dispatcher

Answered emergency and non-emergency calls for Police, Fire, and Medical Services

  • Dispatched emergency and non-emergency calls
  • Interacted with the public at our dispatch window
  • Certified Training Officer for new dispatch hires
  • Billed for Burglary Alarms
  • Prepared paperwork for criminal cases
  • Worked full-time, plus overtime when necessary, while attending classes online and maintained a 3.6 G.P.A.
Candidate Info
14
years in
workforce
10
years
at this job
C
Human Resource Management
AS
Business Administration

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