Director Of Sales Operations Resume Samples

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Directors of Sales Operations manage sales processes in a company and make sure its revenue objectives are attained. Successful example resumes for Directors of Sales Operations mention duties such as leading sales teams, developing and implementing sales strategies, analyzing markets and identifying business opportunities, and setting sales targets. Those interested in a Director of Sales Operations position should highlight in their resumes sales expertise, leadership, communication and organizational skills, attention to details, computer operation abilities, and teamwork. Professionals in this area come from various educational backgrounds and are trained in sales, marketing, and business management.

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1

Director of Sales Operations

Led team responsible for incentive compensation, contracting, and sales effectiveness programs for sales
organization with $1.3B annual sales. Responsible for strategic initiatives and administrative support.

  • Consulted in development of 2013 comp plans leading to $100M pipeline growth with sales at 134% to plan
  • Improved cycle times on contracting by 50% utilizing value stream mapping
  • Led sales compensation vendor review, selection, capital allocation and deployment (Xcentive/Beqom)
  • Reduced admin time for monthly board financial package by 75% utilizing Salesforce.com dashboards
Candidate Info
23
years in
workforce
1
year
at this job
BS
Economics
2

Director of Sales Operations

Managed all aspects of the sales process including revenue reporting, sales motion design and the sales recovery team.

  • Designed and implemented a multi-channel selling motion, increased new business capacity by 20% without an increase in sales expense
  • Managed a sales recovery team, exceed goal by 19% and reduced discount rate by 10 points
  • Partnered with marketing on developing a lead generation programs to capitalize on underpenetrated territories
  • Planned and coordinated the annual sales meeting
  • Implemented a control system to track customer retention rates by sales territory
Candidate Info
8
years in
workforce
3
years
at this job
BS
Accounting
3

Director of Sales Operations

Provided key sales analysis & strategic support and collaborate closely with the to the Vice President Sales to design sales strategies, plans and forecasts by providing thorough analysis, information, insight and advice

  • Incorporated rigid sales forecasting and order processing guidelines resulting in 25% decrease in order processing time.
  • Developed and managed RFP process resulting in a 70% increase in responses.
  • Instituted turnaround of failing CRM deployment by renegotiating services contract, and redirecting internal staff to successfully deploy the system throughout the organization.
  • Direct liaison with key technology business partners in training and incentives for new product development
Candidate Info
1
year in
workforce
1
year
at this job
Programming
4

Director of Sales Operations / Pricing Realization

Multi-faceted role with responsibilities including Pricing Strategy and Execution, MAP, Authorized Dealer Network, Marketplace Strategy and Excess Inventory Sales. Lead reoccurring Pricing Council meeting. Established price for all new products and published official price list.

  • Developed and implemented new pricing structure which contributed to improvement in price realization and aligned price structure with sales and distribution strategy.
  • Authored pricing policy to formalize process, reduce price erosion, and increase audit compliance.
  • Implemented and managed Authorized Reseller Portal to identify and vet all potential resellers in order to reduce the number of unauthorized sellers and minimize price erosion.
  • Developed and managed MAP Policy including system to quantify results and improve compliance by 50%.
  • Selected and implemented third party company to sell DTC on marketplaces including eBay and Amazon.
  • Coordinated sales of excess, closeout, and refurbished products across all sales channels. Sales of excess inventory contributed to company exceeding 2012 and 2013 working capital goals.
  • Identified and developed Groupon as opportunity to sell excess inventory with minimal channel conflict. Groupon 2014 purchases will exceed $1 million.
Candidate Info
39
years in
workforce
3
years
at this job
BS
Business Administration
MA
Graduate Assistant
5

Director of Sales Operations

Working with the sales department designed and implemented marketing campaigns that increased sales by 100%

  • Designed marketing programs that decreased delinquencies by 30%
  • Insured customer excellence and retention.
  • Conceptualized, implemented, evaluated and modified SOPs and quality assurance programs.
  • Developed training materials and trained personnel
  • Insured compliance with all state and federal laws.
  • Established and managed the budgets to or below target goals.
  • Incorporated procedures that reduced delinquencies by 90%.
Candidate Info
4
years in
workforce
4
years
at this job
Russel Education Foundation
6

Director of Sales Operations

Primary function included supporting sales force productivity, strategic planning, sales tracking, and sales process optimization, Implemented new and targeted sales strategy that achieved significant financial growth. Maintained and strengthened key customer relationships through sales prospecting activities in targets markets.

  • Analyzed market research and developed new strategies to meet competitive market conditions.
  • Designed and implemented data driven marketing efforts to target most productive market opportunity
  • Oversaw project management for approximately 600 employees throughout 5 departments, also including field offices throughout the US
  • Developed and trained sales force on concept vs. product selling tactics
Candidate Info
12
years in
workforce
11
months
at this job
BA
History, And Minor Political Theory
MBA
Business
7

Director of Sales Operations

Supervised and motivated inside sales staff, branch offices, and quotations department, in order to provide a superior level of service.

  • Increased market share for Zy-Tech products by securing key distributors.
  • Led restructure of sales organization to merge international and domestic sales to increase productivity and provide better customer service.
  • Developed on-going product and sales training program to strengthen team performance and a commitment to continuous improvement.
  • Maintained good communications and relations with key distributors and end users.
  • Introduced Zy-Tech products worldwide to end users and potential manufacturer's representatives.
  • Reviewed all project quotations to set pricing guidelines for sales staff.
  • Ensured shipping and booking goals were accomplished.
Candidate Info
18
years in
workforce
1
year
at this job
8

Director of Sales Operations

Directly involved with all aspects of the sales support activity for this SaaS ecommerce portal aimed at government procurement.

  • Redesigned site-build process resulting in an increase of over 400% in order throughput.
  • Recruited, hired, & trained thirty-five employees within a three month period.
  • Guided the design of the next generation SaaS technology platform.
Candidate Info
19
years in
workforce
1
year
at this job
BS
Marketing & Management
Economics & Business Law
9

Director of Sales Operations

LNC distributes non toxic, water based nail enamels under the brands Scotch Naturals and Hopscotch Kids.

  • Monitored sales department's planning efforts and identified process bottlenecks and inconsistencies and prioritized opportunities for improvement.
  • Created all internal processes for order generation, order processing, and customer service.
  • Coordinated training delivery to sales, sales management and support personnel.
  • Managed team of 7-12 inside and outside sales representatives in markets across the US and Canada.
  • Built an international customer base of 140 sales accounts in 38 countries and mined relationships with potential distributors in key markets.
  • Maintained highest sales of any other region year over year.
  • Oversaw sourcing, purchasing, and logistics for raw goods materials.
  • Ensured efficient collaboration and coordination between relevant departments including sales,
Candidate Info
19
years in
workforce
6
years
at this job
English Writing/creative Non
10

Director of Sales Operations

  • Provided outstanding management of multiple sales divisions while directing staff focused on sales and renewals of Zoo memberships involving more than 55,000 customers and annual revenue of $4.6M.
  • Developed and delivered training programs for sales and customer service staff.
  • Facilitated sales increase of 86% and close ratio increase of 124%.
Candidate Info
8
years in
workforce
1
month
at this job
BA
Economics
MBA
Master of Business Administration

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