Dining Room Manager Resume Samples - Page 3

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Dining Room Managers are employed by restaurants and hotels to make sure customers enjoy a pleasant dining experience. Common duties listed on a Dining Room Manager resume sample include supervising servers, coordinating kitchen staff, scheduling employees, greeting guests, solving customer complaints, and developing restaurant procedures. Based on our selection of successful example resumes, these professionals should demonstrate leadership, managerial skills, attention to details, customer service orientation, and problem-solving skills. Education requirements include training in hospitality or food service management.

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21

Dining Room Manager

Assumed AGM responsibilities for Wolfgang Puck's elite fine-dining steakhouse in Las Vegas, annual rev. $14 million.

  • Managed weekly operational cost sheet for restaurant, tracking spending vs. budget for all departments.
  • Responsible for weekly scheduling for all servers, bartenders, runners, hostesses and back bussers.
  • Maintained Daily FOH Labor Calculator, tracking and regulating daily FOH labor in accordance with corporate monthly labor cost budget parameters.
  • In charge of bi-weekly payroll for all FOH staff (50 employees).
  • Compiled monthly Front Server Rankings, including server check averages, sales by department and sales per labor hour. Coached and counseled individual servers on sales strengths and weaknesses.
  • Promoted to Hiring Manager, responsible for interviewing all new FOH applicants and processing all new FOH hires.
  • Responsible for all bi-weekly liquor, beer and non-al purchase orders.
  • Managed daily FOH staff line-up, covering necessary instruction and education concerning fine-dining service and beverage, menu and company knowledge. Assisted Sommelier Christine Barr in staff wine training and tests.
  • Floor management of Wolfgang Puck's premier fine-dining restaurant in Las Vegas, catering to an elite and celebrity clientele.
Candidate Info
7
years in
workforce
4
years
at this job
22

Dining Room Manager

Selects and leads team of trainers in all FOH departments equal to 10% of total staff

  • Leads training program for up to 130 front and back of house employees. Provides on-going training for quarterly menu changes. Implemented new corporate training program
  • Motivates employees, achieving #1 in company for rewards card sales for 7 months running
  • Prepares and submits corporate paperwork accurately and on time including payroll records, daily sales summary reports and petty cash reimbursement forms
  • Performs daily inspections to ensure regulatory and legal compliance
  • Ensures high quality customer service and satisfaction, effectively resolving concerns
  • Prepares labor schedules to maximize cost control. Adjusts staffing levels according to sales volume projections and customer flow
  • Completed Landry's Manager-In-Training program
Candidate Info
12
years in
workforce
1
year
at this job
BS
Culinary Arts Management
23

Dining Room Manager

  • I was promoted into this position after only working with the company for 3 months
  • Schedule a staff of 40 on a weekly basis to ensure that, we as a team, are on track to accomplishing our weekly objectives as well as the business demands
  • Successfully created and implemented a new meal prepping program to save time on daily prep and as result, my labor budget decreased by 30%
  • Reduced employee turnover rate by 15% through implementation of new incentive programs and monthly sponsored company lunches
  • Developed a solid internal and external compliance audit filing system which was a result of great recordkeeping and checking and balancing procedures put in place
Candidate Info
9
years in
workforce
1
year
at this job
BA
Hospitality Management
MA
Public Adminstration
MA
Human Resource Management
24

Head Dining Room Manager

  • Managed over 40 employees on a continuous basis, but would provide support and direction to up to 25 employees at one time
  • Maintained a log of daily activities which included the attendance and performance of all employees
  • Attended weekly management meetings to discuss the progression of our staff, sales, and customer service
  • Prepared weekly schedule that included servers, hostesses, cashiers, bartenders and to go staff
  • Responsible for individual and team safety
Candidate Info
23
years in
workforce
6
years
at this job
25

Dining Room Manager

Supervise and manage at least 10 employees with over 200 guests per night on average.

  • Promoted from Server to Dining Room Manager for local San Antonio country club, which serves around 1000 persons per week.
  • Responded to and handled the different needs of the members at the club.
  • I assist servers during overload situations, and sometimes I work as both a server and the floor
  • Responsible for making sure restaurant has enough service staff.
  • There are two sections within Sonterra and when other section is busy I manage staff from my section to assist other section; prioritizing our guests to make sure they are taken care of.
  • Enforce the rules and regulations at work.
  • Verify employee work status during the clock hours.
Candidate Info
10
years in
workforce
6
years
at this job
BS
Civil Engineering
26

Dining Room Manager

Oversee the maintenance of overall ambiance; lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitor food presentation and service

  • Responsible for creating and coordinating weekly schedule for over 25 employees
  • Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures
  • Plan and adjust seasonal menus with Executive Chef
  • Work directly with Special Events Coordinator to plan and execute events; weddings, graduations, corporate meetings, etc.
  • Daily and weekly monitoring of individuals payroll status
Candidate Info
15
years in
workforce
3
years
at this job
AA
Associate of Arts
BS
Parks Recreation And Tourism Management
27

Dining Room Manager

  • Supervise and train more than 12 employees on delivering quality customer service to residents at an assisted living facility; in charge of employee performance reviews and corrective action plans.
  • Ensure that company stays within the allocated personnel budget when developing weekly schedule for staff.
  • Prepare for quality control inspections by state and corporate entities by ensuring agency stays in compliance throughout the year.
  • Responsible for conducting interviews and hiring new staff as needed.
Candidate Info
20
years in
workforce
11
years
at this job
BA
Computer Science
28

Dining Room Manager

  • Responsible for two dining rooms serving residents approximately 400meals daily
  • Maintain payroll budget and scheduling for 35+ employees weekly
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Assess staffing needs, and recruit staff using methods such as online job boards or job fairs.
Candidate Info
23
years in
workforce
11
months
at this job
BS
Business Management

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