Dining Room Manager Resume Samples

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Dining Room Managers are employed by restaurants and hotels to make sure customers enjoy a pleasant dining experience. Common duties listed on a Dining Room Manager resume sample include supervising servers, coordinating kitchen staff, scheduling employees, greeting guests, solving customer complaints, and developing restaurant procedures. Based on our selection of successful example resumes, these professionals should demonstrate leadership, managerial skills, attention to details, customer service orientation, and problem-solving skills. Education requirements include training in hospitality or food service management.

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1

Dining Room Manager

Supervised up to 5 servers at fine dining restaurant with a combined capacity of 100 customers.

  • Provided high quality customer service.
  • Conducted staff training regarding fine dining.
  • Created menu and wine list.
  • Designed and created websites for the restaurant.
  • Carried out wine purchasing, collaborated with wine suppliers and educated servers about wine varieties, wine/food combination, and wine selling strategies.
Candidate Info
15
years in
workforce
15
years
at this job
AS
Science
BA
Linguistics And Comparative Literature
2

Bar and Dining Room Manager

Copy writer for in-house promotions and merchandise, including items flyers, table tents, menus, and business cards.

  • Successfully organized both large and small events, increasing daily sales by 10-30%
  • Supervised 45 service and bar staff.
  • Managed Bar and Dining Room, eliminating waste by implementing cross-training program.
  • Performed purchasing of inventory for dining room, kitchen and bar.
Candidate Info
7
years in
workforce
2
years
at this job
3

Customer Service/dining Room Manager

Manage operations, FOH staff in fast-paced, fine-dining steakhouse; seats 350 guests, grosses $11 million each year. Assists staff as needed ensuring guest success while monitoring service level to gauge alignment of sales goals and target guest satisfaction. Known for going the extra mile to improve guests' experience, ample amount of positive guest feedback.

  • Contributed to 11% increase in revenue by cultivating and maintaining long-term guest relationships; achieved through frequent table visits, by providing personalized service, and by quickly resolving any and all guest concerns during or after dining.
  • Upgraded customer service standards; modeling behaviors to create a customer-first environment that conveys professionalism and confidence while promoting brand loyalty and trust.
  • Increases monthly revenue by a mean of $32,000 through the Hotel Concierge Program. This includes maintaining relationships with top concierge; giving them personalized service and tours, following up with monthly visits, and providing perks and marketing materials.
  • Help plan, organize, and execute special events of up to 350 guests. Assists in obtaining leads for private events, personally ensures the hosts' and guests' needs are met during the event, follows up providing an assessment of profitability and likelihood of return visits.
  • Hand-picked as Orlando's liaison to Corporate, tasked with rolling-out the first new service model in 20 years. Exclusively delivered detailed plan for innovative customer-centric model to entire staff (80+employees), GM and AGM. Led team to successful execution of service style within 2 weeks. Results: 4% increase in alcohol sales and an immediate increase in positive guest reviews (as shown through point-based score in NewBrand Analytic customer experience management software).
Candidate Info
17
years in
workforce
2
years
at this job
BA
Bachelor of Arts
4

Dining Room Manager

Responsible for training and evaluating all Ala Carte service, banquet, small party events and bar staff.

  • Developed the reorganized and operational structure of the F&B operation.
  • Developed annual budgets for each department, taking action to ensure sales and cost goals are attained.
  • Developed all menus proposed by the Executive Chef for all outlets and special events.
  • Ensured guest satisfaction, delivery/club operations, and handling key problems/guest complaints.
Candidate Info
21
years in
workforce
2
years
at this job
AA
Restaurant Management
5

Dining Room Manager

Hired 30 employees since January 2015 to ensure customers' needs are met

  • Improved retention of newly hired employees by implanting a new training process
  • Schedules staff of 50 to ensure appropriate allocation to provide an outstanding customer experience
  • Ensure proper food safety handling is enforced
  • Partnered with colleague to design and implement tablet solution to improve orders correctness, faster food times, and enabling the servers to increase their time spent interacting with customers
Candidate Info
7
years in
workforce
1
year
at this job
AS
Education
BS
Organizational Leadership And Supervision
MS
Organizational Leadership And Supervision
6

Dining Room Manager

Provided outstanding member service at a premier international private country club.

  • Coordinated and directed food & beverage service above standard
  • Managed and developed staff efficiently and within budgetary guidelines.
  • Managed, prepared and executed services for the 2008 Women's U.S. Open
  • General Manager of Club Café in summer season 2005-2008
  • Coordinating scheduling for all food & beverage managers, staff and interns.
  • Responsible for developing and implementing all food & beverage training programs.
  • Prepared and executed service for the 2005 Western Swim League Championships
Candidate Info
4
years in
workforce
4
years
at this job
BBA
Business Administration
Business Management
7

Dining Room Manager

Scheduled and hosted interviews for potential new hires

  • Trained and supervised all dining room employees while maintaining an archive of their productivity
  • Composed the floor plan to be sure the dining room was conducted in a professional manner
  • Hosted private parties as needed
  • Addressed any and all suggestions to preserve a desirable dining area/Communicated these ideals with the kitchen and dining staff
  • Coexisted with the event planner to prepare and host events
  • Scheduled my staff in a way that complimented their needs as well as the needs of the dining room to ensure an organized work place and dedicated staff
  • Personalized myself with the residents as well as family members to be sure the staff and myself were providing everyone with the upmost service
Candidate Info
22
years in
workforce
6
years
at this job
8

Dining Room Manager

Managed all daily operations of the restaurant

  • Ensured customer satisfaction with their dining experience.
  • Managed inventory and ordering of food, equipment and supplies.
  • Supervised 2 assistant managers and up to 50 employees, scheduled work hours, resolved conflicts, determined salaries.
  • Purchased Alcohol, Wine and Beer, maintaining effective inventory control.
Candidate Info
17
years in
workforce
9
years
at this job
AA
Associate of Arts
9

Dining Room Manager

  • Managed daily activities of 15+ hourly employees.
  • Provided training and created schedules to correlate to business needs.
  • Maintained club member billing and overviewed billing to ensure there were no unnecessary billing errors.
Candidate Info
2
years in
workforce
2
years
at this job
BS
Anthropology
MBA
Human Resources Management
10

Dining Room Manager

Oversaw all dining room operations from staffing and training to event consulting and planning.

  • Motivated employees to perform at their maximum potential, raising customer satisfaction as evident by various social media reviews and repeat customers.
  • Successfully booked 100% of consults for private events resulting in an increase in total event revenues by 40%.
  • Significantly reduced employee turnover through structured trainings and positive reinforcement and motivation.
Candidate Info
6
years in
workforce
2
years
at this job

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