Desktop Technician Resume Samples - Page 4

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Desktop Technicians provide support and maintenance to end users, including installing, diagnosing, repairing, maintaining and upgrading PC hardware and equipment to ensure optimal workstation performance. Sample resumes in this field indicate duties such as managing the Windows update server to ensure that all security patches are up-to-date, monitoring and controlling the performance and status of network resources, and providing telephone and onsite support to existing customers. Example resumes show that applicants must hold a minimum of an associate's degree in computer science or another related field in order to be considered for this position.

Want 2-3x more interviews (guaranteed)? Get a Professional Resume Rewrite from ZipJob

31

Desktop Technician

  • Performed "rollouts" updating computer systems for various clients. Installation, conducted training and introduction of new functions and features to the end-users groups Conducted and coordinated corporate contracted work for various sites and organizations.
  • Managed imaging/ghosting for current machines/systems and subsequent transferal of data to new systems/systems, verifying compatibility and performance
  • Created and documented installation and standards of operating procedures
Candidate Info
13
years in
workforce
3
years
at this job
AS
Associate of Science
BA
Bachelor of Arts
32

Desktop Technician

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

  • Installing and configuring computer hardware operating systems and applications
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Replacing parts as required
  • Respond to email messages for customers seeking help.
  • Walk customer through problem-solving process over the phone.
  • Follow up with customers to ensure issue has been resolved.
Candidate Info
12
years in
workforce
2
years
at this job
Information Technology
33

Desktop Technician Level II and III - (contractor)

Remoted into both old and new laptops identification name using the Active Directory and transferring data.

  • Created profiles on the domain giving the users rights to departmental folders and share drives making sure end users connected to the TCP/IP
  • Worked with Group Policy using Active Directory
  • Sent files through FTP server
  • Reset password for login users
  • Support LAN/WAN network technologies and hardware
  • Deployment of OS using PeBuilder/PRISM/SCCM R2/WDS
Candidate Info
6
years in
workforce
8
months
at this job
AS
Liberal Arts
34

Desktop Technician/ Jr. Systems Engineer

Supported approximately 400 employees both in-house and on the road

  • Managed tape backups for the sites backup server
  • Assisted with server racking and configuration
  • Engaged with end-users working with Lotus Notes, Citrix, Exchange, Remedy, Office XP and 2010
  • Upgraded user's equipment to current hardware specs and the latest Microsoft Office
  • Migrated users from Windows XP to Windows 7 through the CONNECT project
Candidate Info
13
years in
workforce
5
years
at this job
35

Desktop Technician/help Desk Technician

Deployed Windows 7 using the automated installation kit.

  • Refurbished and repaired desktops and laptops.
  • Reimage hard drives using Norton Ghost and Kangaru cloners.
  • Set up desktops and installed or upgraded software while troubleshooting for any issues.
  • Gained IC3 certification which includes MS Office, Outlook and PowerPoint.
  • Networked student classrooms using routers, switches and hubs.
  • Instructed other students in repairing and refurbishing desktops and laptops.
Candidate Info
25
years in
workforce
5
years
at this job
BS
Information Technology
Technology Resources
36

Desktop Technician

Participating in implementation, migration, and troubleshooting of the PC/LAN environment.

  • Configuring, installing, supporting, troubleshooting and repairing client workstations, printers, mobile devices, audio, video and office equipment.
  • Provide technical support in a Windows Vista and 7 environment.
  • Provide business support / technical assistance to Moody's associates both local and remote in the use of Microsoft Office, Microsoft Outlook, VPN software and various proprietary applications.
  • Assisting other members of technical staff with installation and support issues when requested.
Candidate Info
8
years in
workforce
1
year
at this job
BS
Mathematics
37

Desktop Technician

Provide tier II support for hospital IT infrastructure

  • Provide tier II support for over 200 hospital business applications and over 2500 users
  • Provide technical assistance to customers in person, by phone, remote desktop or through electronic ticketing system.
  • Project Lead for IT participation in the deployment, configuration and maintenance of the enterprise wide Electronic Health Records project.
  • Conduct patch installs and software upgrades
  • Support hospital business applications such as Siemens Medseries, Intellidose, Pyxis Connect, Snytrac, Craneware, Crystal, Intellimed, WORx 3.3
Candidate Info
10
years in
workforce
3
years
at this job
C
Certificate
AAS
Associate of Applied Science
38

Desktop Technician

Problem recognition, research, resolution and follow up for all computers and software within the organization.

  • Installs and configures new hardware, maintain existing hardware, and tracks hardware inventory.
  • Operating system and software installation and configuration.
  • Asset management for desktop hardware and software.
  • Provide on-site support for end users
  • Provide high quality support for new systems, projects and upgrades.
Candidate Info
6
years in
workforce
1
year
at this job
BA
Computer Engineering Technology
Business Administration
39

Desktop Technician

Contracted for the PC Refresh project at Verizon to replace or upgrade outdated computer equipment.

  • The work included replacing old desktops/laptops with new equipment, reimaging and reinstalling desktops/ laptops and mobile devices.
  • Setting up and configuring equipment for employee use.
  • Performing and insuring installation of cables and external peripherals.
  • Installation of operating systems and appropriate software and hardware.
  • Loading/unloading and deploying equipment at designated areas.
Candidate Info
31
years in
workforce
10
months
at this job
HS
High School Diploma
Computer Electronics
40

Desktop Technician

Respond to helpdesk calls from employees to successfully resolve hardware and software issues

  • Configure new, or reconfigure existing PC's and laptops
  • Provide technical support and document work orders and resolutions
  • Assist with testing, installation, maintenance and upgrades for desktop anti-virus software
  • Prepare computers and peripheral/accessory devices
  • Install software packages as necessary
  • Use premade or new images to rebuild PC's/laptops from scratch
Candidate Info
9
years in
workforce
9
months
at this job
Sciences

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!