Desk Attendant Resume Samples

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Desk Attendants work at the front desk area of an organization. Essential functions listed on a Desk Attendant resume sample are ensuring front desk coverage, greeting visitors, answering to inquiries and giving directions, issuing visitor badges, and maintaining the reception area clean and organized. The ideal candidate for a Desk Attendant position should be able to showcase the following skills in his or her resume: customer service, stamina, attention to details, problem solving, computer literacy, and telephone etiquette. Most Desk Attendants have some college education, although a high school diploma can be sufficient for this role.

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1

Front Desk Attendant

Collaborated with staff members to maintain a clean and safe environment

  • Answered all incoming calls and directed them to the right co-worker
  • Documented all customer inquiries and comments
  • Provided good communication skills with potential and current members
  • Maintained records for budgets and financial reports
  • Volunteered to help out with other areas of the facility as needed
Candidate Info
6
months in
workforce
6
months
at this job
HS
High School Diploma
2

Desk Attendant

Maintain upkeep of gift shop, assist with tennis pros clinic and lesson schedules, keep up with court scheduling and guest and membership information, close fitness club and count tills, keep up with inventory and place orders for Tops'l gear.

  • Became cross-trained in two different departments after 4 months
  • Placed in charge of ordering Tops'l gear afer 2 months of employment
  • Received "Count on Me" Employee of the quarter for outstanding performance
Candidate Info
3
years in
workforce
AA
Business
3

Concierge/front Desk Attendant

  • Maintained appearance of the lobby.
  • Assisted tenants with various job-related task, while providing exceptional customer service.
  • Documented guests as they arrived.
  • Provided quick and effective solutions for tenants.
  • Answered service calls.
  • Created a welcoming environment for all who entered the building.
Candidate Info
8
years in
workforce
7
years
at this job
HS
High School Diploma
BA
Political Science
4

Front Desk Attendant

  • Worked independently in guest service, providing outstanding customer service managing 80 rooms and assisting on average 50-60 guests on a daily basis.
  • Excelled in time management by performing a variety of basic maintenance tasks within the facility beyond guest services, including maintaining the pool area, preparing continental breakfast, cleaning kitchen and dining area, and washing and folding laundry.
  • Successfully managed and resolved problems related to guest accommodations and operational issues; strong ability to remain calm in stressful situations.
  • Coordinated and directed housekeeping staff by communicating and assigning any facility/room maintenance issues and ensuring guest hospitality needs were completed upon request.
Candidate Info
5
years in
workforce
1
year
at this job
BA
Business Administration
5

Desk Attendant

  • Greeted visitors, answered phone calls, and provided general assistance
  • Assisted the Academic Director with writing interpretive text for exhibitions
  • Assisted the Collections Manager with provenance research on objects in the museum's permanent collection using collection management software (PastPerfect 5)
  • Performed routine maintenance and cleaning of gallery spaces
  • Prepared gallery spaces for renovations and construction
  • Prepared educational materials for use in outreach events and programs
  • Supervised outreach events for preschool, elementary, and middle school students
Candidate Info
2
years in
workforce
3
months
at this job
HS
High School Diploma
BA
Anthropology
6

Front Desk Attendant

Operated a register and handled transactions with customers

  • Provided a friendly experience to visitors.
  • Cleaned facilities in the workplace, such as mopping, sweeping, dusting, etc.
  • Answered phone calls for potential customers and directed them to appropriate management who could best help them.
  • Followed procedure to open and close facilities in the morning and evenings.
Candidate Info
10
months in
workforce
10
months
at this job
HS
High School Diploma
7

Spa Front Desk Attendant

Checked guests in and out of spa

  • Managed customers with booking appointments
  • Handled multi-line phone calls and answered customers questions
  • Provided professional customer service toward guests
Candidate Info
4
years in
workforce
4
months
at this job
Biology
English Interpretation And Translation
8

Desk Attendant

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

  • Filled out and entered purchases from customers in company database.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Made Informative announcements over a loudspeaker system.
  • Handwritten and online daily receipt forms for all transactions.
Candidate Info
5
years in
workforce
4
years
at this job
HS
High School Diploma
Communication Studies
9

Front Desk Attendant

  • Guided guests through check in/out and information about the surrounding areas
  • Assisted with the implementation of a new property management software including transitioning over 5000+ reservations to new system
  • Managed front desk operations independently including resolving guest complaints
Candidate Info
9
years in
workforce
8
months
at this job
AS
Business Management
AS
Business Administration
BA
Hospitality Management
10

Front Desk Attendant

  • Greet customers entering the establishment, determine nature and purpose of their visit, and direct or escort them to proper employee if needed, answered any questions or concerns to the best ability or matched them with the proper high managerial employees.
  • Heard and resolved complaints from customers.
  • Provided information about establishment, such as location of other athletic clubs available to the customers, employees within the organization that could provide further information or services, and further elaborated about services provided.
  • Received payment and recorded receipts for services
  • Operated telephone switchboard to answer, screen, or forward calls, provided information, taking messages, or scheduling tours of the athletic club
Candidate Info
4
years in
workforce
3
years
at this job
HS
High School Diploma
Human Nutrition

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