Deployment Technician Resume Samples

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Deployment Technicians are responsible for installing software for various organizations. Essential job functions listed on a Deployment Technician resume sample are configuring software, making required software changes, providing support to end users, testing software products, and handling requests for systems enhancements. The ideal candidate for this job should be able to demonstrate the following skills in their resumes: computer proficiency, good communication skills, troubleshooting, being able to perform well under pressure, flexibility, and availability for travel. A degree in computer science or information technology is usually required for this role.

1

Software / Hardware Deployment Technician

Provided support in the national deployment installation of computers and hardware refresh.

  • Installed, configured and maintained data migration of workstations and software.
  • Assisted the client in solving computer related issues and orientation of new equipment as deployed.
  • Tracked trouble ticketing system and updated asset database to ensure document is current.
  • Diagnosed and upgraded hardware to ensure optimum level of performance.
  • Frequent travel to multiple sites in Southern California to provide assigned services for 500 employees.
Candidate Info
9
years in
workforce
6
months
at this job
AA
Associate of Arts
Information Processing
Microsoft Certified Professional, Comptia A+certified, Comptia Network+certified
2

Deployment Technician

Replacement of 21,000 computers and upgrading to IBM's Lenovo desktops and laptops while migrating user's data with external drives and install applications on the new hardware during deployment

  • Perform barcode scanning in excel database consisting of over 15,000 laptops, cpu's, and other hardware from landover warehouse and shipping out equipment/accessories to IT Specialist within the World bank.
  • Support a large enterprise desktop deployment with the older computers while imaging approx. 8,000 workstations from Windows Vista to Windows 7.
  • Maintain inventory taking inventory of the computers in all facets of the deployment life cycle to include receiving, imaging, deployment, training, and disposal.
  • Provide users with in depth detail in regards to arrival of new machines and deployment dates via Outlook and Phone.
Candidate Info
3
years in
workforce
11
months
at this job
HS
High School Diploma
3

Computer Deployment Technician

Deployed over 400 Dell Latitude laptop computers configured with Windows XP in the Western District of the Treasury Department's Office of the Comptroller of the Currency.

  • Upgraded all employees from Windows and Office 2000 to Windows XP and Office 2003.
  • Backed up and restored personal data; and configured new computers for employees.
  • Issued new, and took possession for turn-in of old computers.
  • Trained employees on new equipment, operating system, and applications.
Candidate Info
22
years in
workforce
6
months
at this job
BS
Information Technology
4

Deployment Technician

Delivered new PC's and peripherals to distant customers in a timely manner.

  • Replaced obsolete or End-of-Lease PC's meeting all customer's expectations and guidelines.
  • Imaged and configured PC's on new installs and peripherals ensuring positive customer feedback
  • Erased hard drives of PC's with expired leases to ensure all security measures were met.
  • Disassembled PC's for recycling when required, reducing overhead waste and spending.
Candidate Info
20
years in
workforce
3
months
at this job
Data Processing
5

Legistics Team Lead/ Deployment Technician

Replacement of 21,000 computers and upgrading to IBM's Lenovo desktops and laptops while migrating user's data with external drives and install applications on the new hardware during deployment

  • Perform barcode scanning in excel database consisting of over 15,000 laptops, cpu's, and other hardware from landover warehouse and shipping out equipment/accessories to IT Specialist within the World bank.
  • Support a large enterprise desktop deployment with the older computers while imaging approx. 8,000 workstations from Windows Vista to Windows 7.
  • Maintain inventory taking inventory of the computers in all facets of the deployment life cycle to include receiving, imaging, deployment, training, and disposal.
  • Provide Users with in depth detail in regards to arrival of new machines and deployment dates via Outlook and Phone.
Candidate Info
3
years in
workforce
3
years
at this job
HS
High School Diploma
6

Epic Deployment Technician

Lead a team of six technicians to fix over three hundred critical issues with (BCA) Business Continuity Access systems

  • Developed a list and a set of procedures to ensure all systems met their criteria
  • Deployed one hundred and fifty BCA systems successfully
  • Used SharePoint to store and share all documentations
  • Developed and maintained a shared spreadsheet of all BCA systems across the network with system IDs, location, requirements checklist, notes and ticket numbers
  • Created floor plans for all Business Continuity Access systems
  • Built and deployed Rubbermaid M38 medication carts
  • Used Active Directory to add, remove, and track down systems
  • Created, solved, escalated, and documented tickets through Service now
  • Identified and resolved a series of issues/tickets during Epic Go Live
Candidate Info
5
years in
workforce
1
year
at this job
BS
Psychology, And Spanish
7

Deployment Technician

Assigned to Windows 7 Upgrade, Migration

  • Assisted in completing pre-project checklists to gather customer/project information needed before going onsite
  • Worked within the framework of each client effectively install the solution in their environment
  • Troubleshot issues onsite as needed
  • Verified network connectivity from server to devices/client machine(s)
  • Configured server following the specified instructions
  • Configured client machine(s) with default views
  • Maintained documentation database for each customer
Candidate Info
10
years in
workforce
2
months
at this job
C
Cisco Networking / Routing Topology
AS
Network Administration And Security
8

Deployment Technician

Imaged systems with SCCM.

  • Configured Windows 7 imaged systems to be congruent with old Windows XP systems.
  • Provided phone, email, and in-person support to customers within the Providence system.
  • Maintained and updated asset tracking for all systems replaced or moved.
  • Created and updated documentation on existing or new processes, programs, and procedures.
  • Trained and supervised new technicians.
  • Created batch script programs for a variety of functions.
  • Created and received tickets for incidents and requests within the company.
  • Performed break-fix tasks for both hardware and software issues.
  • Performed software and hardware compatibility testing for upgraded systems.
Candidate Info
4
years in
workforce
5
months
at this job
9

Deployment Technician

  • Worked closely with a team to install GPS devices into a wide range of vehicles in California
  • Created a custom remotely accessible display kiosk using a Raspberry Pi computer
  • Assisted the development team by verifying, and correcting values in a database
  • Created a roadmap to improve and grow customer support as [company name] continues to expand
  • Answered calls for customer support
  • Trained and transitioned employees from internal office services to Google Apps for Work
Candidate Info
12
years in
workforce
10
months
at this job
AS
Communications
10

Deployment Technician

  • Provided and assisted with hardware support and diagnostics for users
  • Provided software troubleshooting and repair for various programs used within the environment
  • Resolved Priority 1 issues requiring extensive documentation and rapid resolution resulting in upmost customer satisfaction
  • Managed and tracked computer assets such as desktops, laptops, monitors, and various printers located throughout the Westheimer office via SCCM
  • Trained new hires in proper I.T procedures on windows based systems to ensure I.T guideline compliance
  • Assisted in software installation of group specific program
  • Ensured software compliance on company computers
  • Deployed and installed equipment for new hires and for life cycle refreshes
Candidate Info
3
years in
workforce
3
years
at this job
BA
Computer Information Systems

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