Customer Relations Specialist Resume Samples - Page 4

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Customer Relations Specialists develop strong and trusting relationships with company clients. Essential duties highlighted on a Customer Relations Specialist resume example are solving customer issues in a timely manner, managing customer calls, maintaining business documents, handling customer accounts, and developing sales incentive programs. Successful resumes in the field make display of skills like customer focus, problem solving, attention to details, reporting, effective communication, and conflict resolution. Employers choose candidates with some college education and customer relations experience.

31

Customer Relations Specialist

  • Address and resolve sales auditing and program details for Trugreen customers
  • Receives sales routed from the sales department through the point of sale system.
  • Researches customers in company database to verify customer status and payment plan.
  • Uses prepared script s to address and resolve customers concerns and overcome objection by telephone.
  • Makes outbound, follow up telephone calls to welcome and on board new customers & confirm new sales.
  • Follows standard policies, procedures and scripting to ensure quality outcomes.
  • Enters and maintain customer data into customer database accurately and timely.
Candidate Info
2
years in
workforce
3
months
at this job
AAS
Paralegal Studies
32

Customer Relations Specialist

  • Confirmation of sales purchased
  • Handling of 100+ inbound/ outbound customer sales calls daily
  • Answering and resolution of customer questions/ concerns/ complaints
  • Data entry
  • Customer file maintenance
Candidate Info
10
years in
workforce
8
months
at this job
BS
Agriculture
Nursing Assistant
33

Customer Relations Specialist

  • Answer inbound calls while maintaining telephone standards and quality customer service.
  • Review and analyze customers' accounts to determine payment arrangement eligibility, assist with other questions and concerns and provide credit counseling as needed utilizing CIS Modernization system.
  • Establish new and updated services for customers including starting, stopping and transferring service.
  • Place new orders for maintenance, outages, emergency and miscellaneous orders.
  • Research and review credit scoring via Equifax.
  • Handle correspondences including mail and faxed information.
  • Discuss customer's confidential information to appropriate parties while maintaining customer's privacy.
  • Serve on the Emergency Recovery Team to assist in the event of various local and national disasters.
Candidate Info
14
years in
workforce
4
years
at this job
BS
Physical Education / Sports Management
34

Customer Relations Specialist

  • Daily administrative office tasks including answering phones, data entry, filing, etc.
  • Assisting Production Manager with customer scheduling, communication, administrative tasks
  • Helping Independent Painting Partners with customer service, scheduling, collecting final balances, etc.
  • Maintaining proactive and positive communication between company and customers
Candidate Info
6
years in
workforce
9
months
at this job
BA
English
35

Customer Relations Specialist

  • Assist doctor's offices in any related questions about patient's prescription
  • File each completed job according to patient's insurance carrier
  • Accounts payable
  • Match patients frame with correct prescription
  • Inspect, clean, and package patients completed glasses.
  • Assign new jobs to corresponding trays based on material and other factors
  • Perform all Front Office Operations while multi-tasking with pre-mentioned job duties.
Candidate Info
10
years in
workforce
1
year
at this job
HS
High School Diploma
36

Customer Relations Specialist

  • Providing timely and thorough responses to customer inquiries via phone and email.
  • Assisting customers in finding safety products that will meet their needs, and OSHA safety standards.
  • Quoting pricing to customers, negotiating better pricing when necessary.
  • Providing administrative support to outside sales staff.
Candidate Info
23
years in
workforce
10
months
at this job
HS
High School Diploma
AAS
Business Administration
BS
Marketing
37

Customer Relations Specialist

Answering main phone line and directing calls to appropriate personnel

  • Greeting all visitors, students and faculty
  • Scheduling client appts
  • Daily cash handling
  • Various data entry
  • Assisting other departments with general paperwork and filing as needed
  • Other duties as assigned
Candidate Info
8
years in
workforce
4
years
at this job
38

Customer Relations Specialist / Administrative Assistant

  • Make outbound calls to customers to verify satisfaction
  • Respond to customer inquiries, resolve complaints with care and maintain documentation
  • Provide customer service by sending emails, answer questions and responding to general request both internally and externally
  • Schedule appointments, assist with collections, prepare reports, process accounts payable/receivables
  • Organize and manage pending and recurring tasks and projects
Candidate Info
5
years in
workforce
2
years
at this job
HS
High School Diploma
39

Service & Customer Relations Specialist

  • Manage Inventory of both vehicles and mechanical parts
  • Responsible for daily Inventory count of vehicles
  • Responsible for all vehicles being certified
  • Travel to varies car auctions for purchase of used vehicles
  • Organize the daily/weekly scheduling of vehicle tows and repairs
  • Provide assistance to disable vehicles through the company's roadside assistance program
Candidate Info
8
years in
workforce
1
year
at this job
BS
Industrial Technology
40

Customer Relations Specialist

  • Delivered exceptional levels of customer satisfaction through excellent sales service
  • Customer interaction management
  • Accurate inventory analysis
  • Itemized product audits
  • Assist store manager with special projects
  • Interdepartmental liaison
Candidate Info
5
years in
workforce
5
years
at this job
Business Administration

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!