Customer Account Specialist Resume Samples - Page 2

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Customer Account Specialists manage assigned client accounts for a company. As part of their job, these professionals complete the following duties: opening and managing accounts, negotiating contracts, selling company products and services, ensuring a high standard of customer service, solving customer complaints, and attracting potential clients. Based on our collection of Customer Account Specialist resumes, main job requirements are customer service, telephone etiquette, conflict resolution, teamwork, and computer competences. Eligible resume samples make display of a high school diploma or some college education.

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11

Customer Account Specialist Team Lead

  • Communicating with Persons to Obtain and Process Information then Route letters for mailing to customers
  • Performing Administrative Activities while Interacting With Computers
  • Making Decisions and Solving Problems including Evaluating Information to determine Compliance with Standards
  • Documenting/Recording Information and Updating and Using the Relevant Knowledge
  • Analyzing Data and Information to Determine Distribution of Work Load
  • Organizing, Planning, and Prioritizing Work
  • Coordinating the Work and Activities of Others while Developing and Building Teams
  • Experience with: Desktop computers, Digital postal meters, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, Optical character recognition OCR software
Candidate Info
14
years in
workforce
2
years
at this job
12

Customer Account Specialist

  • Floor Support
  • Handle large volume of incoming telephone calls
  • Answer customer questions regarding [company name] Digital Voice and High Speed Internet specials.
  • Save accounts and retain current customers
  • Prepare work orders
  • Input customer orders
  • Provide quality service to customers
  • Utilize online tools
  • Poll outage website
Candidate Info
13
years in
workforce
3
years
at this job
HS
High School Diploma
AS
Associate of Science

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