Credit Specialist Resume Samples - Page 3

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Credit Specialists are in charge for ensuring a high level of satisfaction for credit customers. Essential job functions listed on a Credit Specialist example resume are making and receiving calls, writing reports, making credit decisions, maintaining client records, processing payments, investigating customer queries, and checking if debt is repaid on time. Employers select resumes displaying the following job assets: knowledge of credit procedures, verbal communication skills, data analysis, accuracy, decision-making, computer competences, and time management. A Bachelor’s Degree in accounting is required for this role.

21

Credit Specialist

  • Efficiently resolve outstanding credits from the Credit Balance Report.
  • Strategically determine accuracy of payment and posting.
  • Solve Coordination of Benefits (COB) and Explanation of Benefits (EOB) issues to prevent overpayments in the system.
  • Ensuring Payments received from insurance payors are accurate according to the payment schedule.
Candidate Info
9
years in
workforce
6
months
at this job
Health Management
22

Credit Specialist

  • Responsible for analysis of customer accounts, updating customer accounts, and contacting customers concerning billing and invoicing questions
  • Contacting customers includes both phone and email communication
  • Responsible for collecting past due payments, reconciling accounts, and returning credits to customers
  • Process check refunds, batch processes, and accounts receivable transactions in BMS (Oracle based system)
Candidate Info
25
years in
workforce
1
year
at this job
BS
Religion-bible And Theology
23

Credit Specialist

  • Take payments on, answer questions and resolve issues regarding customer accounts and orders
  • Training in, and experience with training new hires
  • Training and experience in handling specialized call helplines
  • Perform additional special assignments
Candidate Info
10
years in
workforce
6
years
at this job
AAS
Computer Networking
BA
Business Administration
24

Credit Specialist II

  • Responsible for judgmentally decisioning new credit card applications using Chase lending philosophy.
  • Approving and declining Business card and Consumer credit applications up to 50K
  • Makes outbound calls as necessary to develop additional information to facilitate final disposition of applications.
  • Evaluating Business Bureau's and Consumer Bureau's
  • Inbound calls for inquiry's on the application
  • Outbound for verification
  • Responsible for judgmentally decisioning new credit card applications using Chase lending philosophy.
Candidate Info
4
years in
workforce
1
year
at this job
AS
Associate of Science
BA
Marketing
25

Credit Specialist

  • Speaking with customers to get them to sign up for a credit card.
  • When customers sign up for credit card entering the given information into the program to be given an instant decision.
  • While doing everything making sure to keep the customers information private and confidential to keep their identity safe.
Candidate Info
13
years in
workforce
2
years
at this job
HS
High School Diploma
26

Credit Specialist

  • Received incoming calls to make payments on customer revolving accounts.
  • Entered payment information on customer accounts.
  • Updated billing and customer information.
  • Processed requests for catalog
Candidate Info
6
years in
workforce
4
months
at this job
HS
High School Diploma
Business And Organizational Management
27

Credit Specialist

  • Developed a comprehensive understanding of the credit industry for the purpose of providing credit repair to consumers.
  • Provide credit consultations for clients with adverse credit scores.
  • Analyze valid credit reports for inaccurate and unverifiable information.
  • Implement a plan of action based off of the individual credit issues and provide financial advice to potentially increase credit scores.
  • Suggest the purchase of credit monitoring sites and credit cards based on progress during the credit repair process.
  • Remain compliant under FTC and CROA guidelines.
  • Appropriately handled sensitive information for all clients enrolled in our credit repair program.
  • Created financial documents for sales leads and tracked progress of all clients within the program.
  • Aided billing department regarding enrollment and monthly payment issues.
Candidate Info
4
years in
workforce
11
months
at this job
BA
Economics / Philosophy
MA
Finance
28

Credit Specialist

  • Educate customers about credit line decreases and payment holds.
  • Close accounts, re-open accounts, work payments.
  • Call banks to verify payments to release payment holds.
Candidate Info
7
years in
workforce
3
years
at this job
29

Credit Specialist II SOS Agent

  • Processing new credit applications and customer requests regarding their accounts
  • Preforming thorough manual reviews on new applications to protect customers from possible fraudulent activity
  • Reviewing accounts based off set guidelines, positively positioning all eligible and ineligible requests to customers and sales representatives
  • Continuously handling and reviewing confidential credit report information
  • Following policies and procedures to ensure all customer information stays protected
  • Operating multiple computer applications and phone lines during a single call process to satisfy customer needs
  • Being an SOS Agent; working on special SSN and port-in request cases, operating an in-house chat system to direct other agents needing assistance with general questions or escalated call requests, allowing a less restrictive set of guidelines to approve requests that meet new criteria
  • Upholding high quality assurance reviews and statistic levels monthly
Candidate Info
7
years in
workforce
1
year
at this job
HS
High School Diploma
30

Credit Specialist

Assist customers with their light bills

  • Accept payments from customers
  • Make arrangements on payments
  • Assist customers on certain payment programs
Candidate Info
10
years in
workforce
2
years
at this job
BS
Biology
MA
Healthcare Admin

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