Computer Tech Resume Samples

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Computer Techs, or Computer Technicians, provide help desk support as an outsourced service in corporate information technology departments or for technology companies. Their resumes reflect such skills as keeping classroom and lab computers and iPads up to date and running smoothly, removing and setting up computers from and in classrooms, and assisting faculty with computer issues. Example resumes indicate that Computer Technicians should be able to show that they have successfully completed the exam for CompTIA a+ certification in order to be considered for employment in this role.

Looking for cover letter ideas? See our sample Computer Tech Cover Letter.

1

Computer Tech

Support and maintain in house computer systems, desktop, and peripherals. Diagnose, troubleshoot, and repair hardware and software complications. Install and update new hardware, software, networking tools, and output devices.

  • Assembled a local area network of ten computers allowing the church to better keep track of records and offer more services to the community
  • Diagnosed and repaired computer issues, such as changing power sources, adding sound cards, and NICs to sustain availability and performance
  • Appointed user names and passwords, installed anti-virus software, and set up firewalls to maintain security in depth; highly minimizing the risk for breaches and unauthorized use of the facility
  • Research and recommend products to purchase to keep the lab and computers running properly
Candidate Info
5
years in
workforce
4
years
at this job
AA
Associate of Arts
Computer System Technology
2

Computer Tech

Performed hardware and software support and installation.

  • Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions.
  • Installed operating systems and applications and conducted technical training demonstrations. Repaired, serviced, and replaced parts, boards, and equipment for Dell, Compaq, Toshiba, Hewlett Packard, Packard Bell, and Xerox computers.
  • Installed and configured computer workstations and configured laptop computers for RAS and docking station connections on LAN.
  • Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions.
  • Performed telephone and on-site troubleshooting for clients as field technician.
Candidate Info
12
years in
workforce
2
years
at this job
3

Computer Tech

Performed hardware and software support and installation.

  • Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions.
  • Installed operating systems and applications and conducted technical training demonstrations. Repaired, serviced, and replaced parts, boards, and equipment for Dell, Compaq, Toshiba, Hewlett Packard, Packard Bell, and Xerox computers.
  • Installed and configured computer workstations and configured laptop computers for RAS and docking station connections on LAN.
  • Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions.
  • Performed telephone and on-site troubleshooting for clients as field technician.
  • Done a little tablet screen repair & repacment
Candidate Info
12
years in
workforce
2
years
at this job
4

Computer Tech IT Help Support Analyst /service Desk

Provided second level support to users on a variety of hardware and software issues

  • Maintained, analyzed, troubleshot, and repaired computer systems, hardware and computer peripherals
  • Asset management documentations, maintained, upgraded or replaced hardware systems
  • Answered telephone calls, e-mail, and personnel requests for technical support
  • Utilized Service Desk software to track and monitor problems to insure a timely resolution according to Service Level Agreements
  • Supported and maintained user account information in Active Directory
  • Software: Windows XP, Vista and Windows 7, Office 2007/2010, Microsoft deployment tool, Windows Server 2008, Ghost, Symantec End Point, Active Directory, Team Viewer, Cyrix
Candidate Info
21
years in
workforce
1
year
at this job
AS
Medical Laboratory
5

Computer Tech

Installed, administered and monitored Windows 2000 server for IT lab to provide stable day-to-day operations.

  • Managed network users and resources through Active Directory Service
  • Use scripts in combination with html based authentication to perform unattended secure backups of servers over the network.
  • Helped in research and deployment of secure remote access terminals, planned and prepared user friendly help systems for users and staff for clients
Candidate Info
6
years in
workforce
2
years
at this job
AS
Associate of Science
6

Computer Tech

Maintained servers and individual workstations to perform at optimal operating levels.

  • Installed and configured local area data communications networks.
  • Installed, operated and maintained network services, routers, concentrators, hubs, switches, modems and other network devices following technical plans.
  • Resolved network communications issues.
  • Installed and repaired Windows or Macintosh computers with standardized applications and networking software, diagnosing and solving problems that develop in their operations.
  • Responded to user questions and explain the operation of network applications and equipment.
  • Assisted in the maintenance of standards and documentation.
Candidate Info
12
years in
workforce
3
years
at this job
C
Basic Cad
7

Lead Computer Tech

Oversaw the completion various projects: environmental testing to allow the team to increase capacity of modems thru the CAT22 chamber, and board programming, while exercising great leadership and team skills.

  • Increased output by 50% while maintaining high quality standards.
  • Helped develop a more efficient process.
  • Reduced the cost of manufacturing the units.
  • Removed all the non-value added steps from current process, which helped reduce labor cost, and allow the team to use the labor in other departments.
  • Accessed several program interfaces such as Quartus, Procom, Hyperterminal, SolarWind, TaraTerm, Wterm, etc. to run different products. Loaded and updated critical firmware on modems such as Bootstrap, Bootsector, Diagnostic Software, MAC addresses and FPGA, DSP, CPLD programming.
  • Checked equipment setup and calibration prior to test.
  • Demonstrated outstanding skills in testing and troubleshooting following schematics, down to the board and system level of Satellite Modems and Satellite Routers.
  • Effectively assisted and trained other technicians and provided the Test Engineers with the necessary information to resolve issues on a daily basis.
  • Utilized common test equipment such as oscilloscopes, DMM, VNA calibration, frequency generators, frequency counters, power meters, spectrum analyzers, time interval analyzers, logic analyzers, network analyzers, vector analyzers, Fireberd communications analyzer, etc. on a daily basis.
Candidate Info
14
years in
workforce
14
years
at this job
8

Assistant Computer Tech

Supported existing systems to ensure operational stability for user groups.

  • Provided customer support by answering end-user questions and maintaining a presence at a help desk
  • Screened, referred & diagnosed internal and external inquiries & work requests to support the organization's internal & external users of computer software applications
  • Assisted with minor troubleshooting & the identification of applicable problems relating to workstations & PCs, software applications & basic network communications
  • Receives telephone calls, e-mails and/or web tickets from users having problems using computer software & hardware
Candidate Info
1
year in
workforce
1
year
at this job
HS
High School Diploma
9

Computer Tech

Maintained and updated the system which includes: windows, antivirus, internet browser

  • Answered user inquiries regarding computer software or hardware operation to resolve problems
  • Entered commands and observed system functionalities to verify the correct operations and detected errors
  • Set up equipment for employee use, performed or ensured proper installation of cables, operating systems, or appropriate software
Candidate Info
2
years in
workforce
4
months
at this job
AS
Network Administration And Security
10

Computer Technician/tech Representative

Received instructions from supervisor orally to determine work for shift.

  • Installed, modified and made minor repairs to microcomputer hardware and software systems.
  • Installed and assisted service personnel in installation of monitors, keyboards, printers and disk drives. Provided technical assistance and training to system users.
  • Loaded specified software packages, such as operating systems, word processing and spreadsheet programs into computers.
  • Diagnosed system hardware, software and operator system problems.
  • Replaced defective or inadequate software packages.
  • Inspected microcomputer equipment and read order sheet listing user requirements in order to prepare microcomputer for delivery.
Candidate Info
5
years in
workforce
5
months
at this job
C
Certificate

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